Polish Humanitarian Action (PAH) is looking for a Head of Mission in Yemen

About Polish Humanitarian Action (PAH):

Polish Humanitarian Action’s (PAH) is an INGO with a mission to make the world a better place by promoting humanitarian values and alleviating human suffering caused by armed conflicts and natural disasters. We provide humanitarian aid in places where humanitarian crises occur. Our support reaches foremost the most vulnerable: women, children, elderly, disabled, refugees and internally displaced persons (IDPs). In our work we honor the principles of: humanity, impartiality, neutrality and independence. We provide aid regardless of nationality, race, religion, social standing or views. We do not engage in political or religious disputes, and do not take sides with any actors in a conflict. Since 1992, we operated in almost 50 countries, reaching 10,8 million people in need. Currently, we run longterm missions in: South Sudan, Somalia, Kenya, Ukraine, Iraq and Yemen. Our Headquarters are based in Warsaw, Poland. For more information, please refer to: www.pah.org.pl.

About PAH Yemen Mission:

PAH Yemen Mission has been established in July 2019 in South Yemen and since then provided humanitarian assistance to over 70.000 beneficiaries in Aden and Lahj Governorates in Yemen, as well as to Yemeni refugees in Djibouti. Our current interventions respond to insufficient access to primary healthcare, and sexual and reproductive healthcare, food insecurity, epidemic outbreaks, including cholera and COVID-19, in primarily Health & WASH interventions targeting 140.000 beneficiaries.

PAH Yemen Mission is looking for a Head of Mission (international position)

Position: Head of Mission

Location: Aden, Yemen with travels inside Yemen

Type of work: Full time

Estimated start date: as soon as possible

Position reports to: Field Operations Manager in HQ

Head of Mission role leads the Mission’s strategic activities and oversees implementation of humanitarian and development aid program by identifying sources of financing, conducting PR activities and improving the quality standards of ongoing projects and aid activities

Job responsibilities:
Lead Mission activities in strategic direction, program quality and growth:

• Set the strategic vision and direction of the country program to serve more people with responsive, high quality programming, and secure the necessary resources;
• Align programming to the strategy action plan;
• Identify opportunities for appropriate expansion and growth of programs.

Ensure efficient staff performance management and staff development:

• Supervise and mentor direct-report staff and lead semi-annual performance reviews;
• Provide constructive feedback and counsel on appropriate career paths and professional development;
• Promote and monitor staff care and well-being;
• Support appropriate interventions in response to identified care needs of the mission staff.

Ensure leadership and representation:

• Lead the country program by maintaining open and professional relations with colleagues, promoting a strong team spirit and providing guidance and resources to enable staff to perform successfully;
• Develop and maintain relations with all stakeholders such as donors, local authorities and other INGOs.

Take a primary responsibility for a safety and security management on a Mission

• Monitor the security situation in the region and take proper decisions according to PAH internal rules;
• Closely cooperate with Security Officer at the mission level and Security Advisor at the HQ level;
• Keep security, evacuation and contingency plans up-to-date and accessible for the Mission staff.

Ensure effective operational management on the Mission:

• Provide optimal efficiency and cost-effectiveness in all functions and operations of the country program;
• Coordinate budget monitoring process;
• Develop, review and update policies and procedures in order to achieve compliance with donor and PAH requirements.

Provide and develop culture of open and constructive communication in the office:

• Ensure healthy and empowering job environment;
• Maintain open communication with staff members, advisors and colleagues in HQ.

Report to HQ in terms of Mission activities in timely manner.

Requirements:

• Master’s Degree in International Development, Humanitarian Assistance, Management or any other related field required*
• At least 3 years of experience in INGO management/coordination (including security management in complex security situations, human resource management)
• Proven experience in Project Cycle Management and strong project management skills
• Solid experience in representing the organization in front of local authorities as well as international donor agencies
• Previous extensive experience in staff management in cross-cultural environment required, including capacity building, training and facilitation skills
• Previous experience in the region or conflict/ post-conflict setting highly desirable
• High resilience to stress, ability to work effectively under pressure in a hardship duty station
• Ability to perform and oversee multiple tasks concurrently
• Excellent communication, presentation and interpersonal skills
• Strong planning and organizational skills
• Strong sense of personal and professional integrity
• Strategic mindset, strong analytical and problem solving skills
• Languages: Full proficiency (C1) in spoken and written English required, knowledge of Arabic will be an asset
• Proficiency in MS Office package

*Additional years of professional experience may substitute for some education; additional education may substitute for the experience

What we offer:

• A full time position
• Free cost of accommodation in a shared guesthouse in Aden and in the field locations
• Annual leave of 26 working days and 5 additional days of free leave
• Flights home covered every 3 months
• R&R benefit
• Medical insurance