Communication Manager

Angkor Hospital for Children (AHC) is a non-profit, paediatric healthcare organisation in Siem Reap, Cambodia. AHC is looking for a highly motivated communications expert who can fill the position of Communications Manager to strengthen our international and in-country communications, fundraising and marketing. This role will be primarily responsible for implementing AHC’s external communications plan, producing marketing materials across channels and mediums that are on-brand and message, building capacity within in-country teams, and supporting fundraising and internal communications within the organisation.

Your goal will be to activate AHC’s communications plan by leading on-the-ground activities and delivering upon mandatories to increase engagement with audiences, convert prospects, and nurture relationships. The successful applicant will be a person who is highly motivated to learn and further develop their skills working for a NGO.

Main Responsibilities:

• Strategise, develop and execute on an omnichannel, multi-medium, international communications plan designed to reach new audiences and aid in meeting fundraising targets**
• Write and edit content for the website, newsletters, annual and bi-annual reports, social media, print material and other platforms and formats, ensuring delivery of content that is engaging, informative and effective
• Maintain multiple social media platforms, website, print and digital media
• Ensure the creation and deployment of all print and online communications like the annual report, newsletters, and online campaigns are carried out in a timely and effective manner
• Work in partnership with a small team of in-house national communications staff to build capacity, finding opportunities for increased support and collaboration
• Work closely with the international and in-country fundraising teams to develop content, marketing material, event collateral and graphics in support of fundraising activities
• Conceptualise external-facing marketing materials for an international audience
• Manage a team of in-house and freelance photographers, videographers, writers and graphic designers for the production of print and digital content
• Ensure brand guidelines, photo policies and consent form policies are adhered to and updated
• Support local and international media visits, requests, press releases, etc
• Support internal communications
• Oversee the day-to-day activities of the communications functions including budgeting, procurement, planning and staff development
• Test the effectiveness of communications activities, and track and measure the level of engagement with the ultimate goal of increasing the supporter base of AHC, fulfilling on a monthly KPI dashboard

Personal Attributes:

• Leader with the ability to manage and build capacity of a small team of international and in-country staff
• Team player with the proven ability to work in a collaborative environment
• Excellent writer and storyteller
• Strong interpersonal communication skills and comfortable in a diverse working environment
• Strong project management skills – planning, execution, issue resolution
• Analytical and strategic thinker, while remaining creative
• Positive, can-do attitude

Requirements:

• Minimum of five (5) years of general communications experience
• Have a Bachelor degree or higher qualification in business, marketing, communications, journalism, development, or other related fields
• Flexible working hours, as you’ll be working with remote leadership
• Skilled in self-management, balancing competing priorities, and working against multiple deadlines
• Strong organizational skills with the ability to maintain working files and revisions of documents
• Ability to handle and use constructive feedback in order to make needed changes
• Superior English writing skills
• Solid proficiency in website content management systems (WordPress), social media platforms, social media management tools, as well as comfortable learning new platforms as required
• Experience overseeing the design and production of print materials and publications

• Experience working in a fast-paced, dynamic environment with a small, high performance team

  Prior experience working with or in an international non-profit organisation