View Vacancy – SRJ – Handyman S2

The British Consulate General Jeddah has a vacancy for a Handyman under the Technical Works Group (TWG).

The Handyman will perform a wide range of tasks (covering electrical, mechanical, civil, and refrigeration) from simple to complex as part of planned preventive maintenance regime. The jobholder needs to be capable of easily switching to various activities as and when required. They will be expected to learn and familiarise themselves with the Foreign, Commonwealth and Development Office’s (FCDO) health and safety policies required for TWG operations.

Duties and responsibilities:

• Working as part of TWG and in close coordination with the Corporate Services Team (CST) to ensure that basic maintenance works in properties and office are carried out as per FCDO standards and Health and Safety (H&S) guidelines.
• Support CST and TWG delivering business objectives by performing multiple maintenance tasks, which includes but is not limited to electrical, civil and mechanical work. Document the work required for property compliance assessment (PCA).
• Repair light fittings and replace when necessary, change security lights’ bulbs, fix sockets, repair wiring and maintain electrical system.
• Basic plumbing duties such as repair and maintain shower heads, sink hoses, changing water filters, toilet seat lids, caulking, drains, and use of power tools.
• Assemble furniture and other equipment, including installation of appliances and machinery, taping, sanding, painting, fixing doors and windows.
• Develop and maintain good working relationships within TWG and with any service providers or contractors working with Corporate Services.
• Provide quality maintenance to meet customer satisfaction. Ensure that any work is delivered and maintained within the agreed time frame.
• Diagnose malfunctioning systems, apparatus and components using test equipment and hand tools to locate the cause of a breakdown and correct the problem.
• Inspection and testing of domestic electrical appliances, which have been provided throughout by Estates to ensure that they are in sound condition and are safe to use.
• Supervise on any work of specialised contractor/ vendor and to ensure the proper maintenance of equipment; also to check whether the work is compliance with FCDO health and safety norms.
• Respond to emergency calls and maintenance requests assigned by TWG and CST. Must be able to handle the multiple tasks.
• Do proper daily/ weekly/ monthly/ annual checks for water, electrical, plumbing, stand by generator, and fire alarm system and maintain the record properly.
• Proactively develop how we manage our Estate, drawing on good practice and learning of FCDO health & safety policy to deliver effective maintenance of equipment and appropriate solution to faults.

The above list is not exhaustive and the jobholder will be required to be flexible and take on other ad hoc tasks as required, including participating in the Embassy’s emergency planning and any other response to a crisis affecting UK citizens.

 Key competencies required:

• Managing a Quality Service – Working to improve the quality of service, taking account of customer needs and requirements in the work area. Effectively organising time and activities to deliver a high quality and efficient service.
• Collaborating and Partnering – Working with others and having effective working relationships with people in the workplace. To get the job done, it requires working collaboratively, sharing information, and building supportive, responsive relationships with co-workers and teams.
• Delivering at Pace – Focusing on delivering timely performance with energy and taking responsibility for own actions. Working to agreed goals and activities and dealing well with setbacks.
• Leading and Communicating – Communicating well and with enthusiasm. Being mutually fair and respectful, using appropriate language and actions and contributing to team discussions.

• Holds a recognised trade qualification (technical trade certificate or diploma) in any of the following: Electrical, Refrigeration, Mechanical, Civil Technology.
• Previous experience in Electrical, Plumbing, Air Conditioning System, Painting, and Civil Works.
• Adequate knowledge of power generation, access control system, fire alarm system, water testing, swimming pool, gym equipment.
• Ability to identify ad hoc maintenance requirements essential for facility management services.
• Ability to manage day-to-day maintenance and support requests and other additional tasks.
• Team player who is also capable of working on their own initiative.
• Strong customer focus and ability to deliver quality service.
• Good organisational skills and flexibility to manage and prioritise tasks.
• Proficiency in English, both written and spoken. Able to express ideas and messages clearly.
• Good IT and computer skills. Ability to use MS Office applications (Word, Excel, PowerPoint, Outlook, and Teams).