Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Protocol, Visits and Events
Main purpose of job:
Lead the work of the Protocol team to deliver routine protocol duties such as clearance of official consignments; assisting staff on Visa, driving license, diplomatic ID cards, vehicle registration, etc. Direct the team on a daily basis, monitor progress of requests/works, provide updates, identify and implement improvements to customer experience and support/develop the team.
Roles and responsibilities / what will the jobholder be expected to achieve?:
- Monitoring the work of the protocol team, following up on progress and providing updates to customers and senior leaders.
- Directing the team on a daily basis, ensuring tasks are prioritised and completed.
- Assisting / supporting and developing the protocol team.
- Being a focal person and representing the team.
- Leading on protocol duties for VIP visits – working closely with organisers, providing updates, delegating etc.
- Leading on the work with HM Consul on British National protocol matters.
- Leading on medical evacuations.
- Managing the protocol team budget and handling the imprest
Supporting the team in:
- Arranging import and export clearance – Unaccompanied Airfreight (UAF), Heavy Baggage, Cars, Pets, Medical items and other goods.
- Working on new registration and transfer of vehicles.
- Obtaining diplomatic cards, driving licences, duty free papers, visas, etc.
- Liaison with Ethiopian government offices over payment of bills, custom clearance and other matters where the Embassy need assistance.
- Clearance of Embassy goods from Customs and working closely with local and UK agents.
Resources managed (staff and expenditure):
3x A2L
Protocol team budget and imprest
- College Diploma/degree in business related field
- 5 or more years’ experience on facilitation, clearance and protocol work, or similar facilitation roles
- Good knowledge of Ethiopian Government offices, their procedures/policies
- Basic computer skills – Word, Excel
- 3rd grade or equivalent valid driving license
- Able to work on unconditional hours, late nights, early mornings, weekends, public holidays
- Fluent in Amharic and English
- Proven driving ability of 4WD vehicles
Leading and Communicating, Collaborating and Partnering, Delivering Value for Money, Managing a Quality Service
3 June 2021
B3 (L)
Permanent
36 hours
Africa
Ethiopia
Addis Ababa
British Embassy
1
ETB 23,418.62
1 July 2021
Annual Leave and Public Holidays:
Locally engaged staff of all grades will be entitled to paid annual leave as follows:
Up to 2 years 22 days
After 2 years services 25 days
After 5 years services 30 days
In addition to annual leave, the British Embassy observes up to a maximum number of 14 Ethiopian, British and Religious public holidays each year. A list of such Embassy holidays will be published each year. Office Staff required to work on these holidays will be granted time off in lieu or overtime where circumstances permit.
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Please complete the application form in full as the information provided is used during screening.
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Please check your application carefully before you submit, as no changes can be made once submitted.
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The British Embassy will never request any payment or fees to apply for a position.
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Employees recruited locally by the British Embassy in Addis Ababa are subject to Terms and Conditions of Service according to local employment law in Ethiopia.
- Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
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All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. The responsibility lies on the successful candidate to;
- Obtain the relevant permit
- Pay the fees for the permit
- Make arrangements to relocate
- Meet the costs to relocation
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Information about the Foreign, Commonwealth and Development Office Competency Framework can be found on this link:https://www.gov.uk/government/publications/civil-service-competency-framework Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
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Reference checking and security clearances will be conducted on successful candidates.
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Please log into your profile on the application system on a regular basis to review the status of your application.
To help us track our recruitment effort, please indicate on the application form /in your cover letter where (ngotenders.net) you saw this job posting.