Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 87 million registered learners as of June 30, 2021. Coursera partners with over 200 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in many high-demand fields, including data science, technology, and business. Coursera became a B Corp in February 2021.
The Revenue Strategy and Operations team at Coursera partners with Global Sales, Customer Success, and Marketing teams to drive revenue, craft and execute sales strategy, and lead all internal processes and systems to drive productivity. As a revenue strategy and operations manager, you will support the global team and looked as a leader in the organization. You will build and execute core operational processes – such as business planning, reporting, and ongoing business operations management, creating leverage for the overall business. In your role, you will also take up broad spectrum, strategic projects ranging from resource allocation models, sales productivity, maintenance and reporting on new sales enhancement process/platforms and tools to building a vision for a next-generation digital Salesforce.
Your job will also include in-depth quantitative analysis of key performance metrics with a particular focus on providing insights, problem-solving and the creation of scaled systems and processes. You will work very closely with senior leaders in the enterprise organization to quickly understand issues and implement solutions. You will be a self-starter, independent thinker, deeply analytical and detailed-oriented, but capable of working in a structured manner to thrive in ambiguity.
Responsibilities:
- Manage annual and quarterly enterprise strategy planning process
- Manage a highly talented team members,
- Guide team through the regional planning process to maximize growth
- Help build top’s down and bottom’s up sales and marketing models to drive the growth
- Design Customer success strategies to server customers with leverage based on the segments
- Democratize the data and design data driven sales and marketing strategies
Basic Qualifications:
- 8+ years of experience managing similar function in a SAAS company
- Prior management consulting experience is a plus
- Understanding of enterprise business and expertise in SAAS metrics
- BA/BS degree or equivalent with specialization in marketing, finance, business, engineering or related field of study.
Preferred Qualifications:
- Management consulting experience is a big plus.
- Analytical thinker and structured problem solver.
- Strong working knowledge and skills in spreadsheet and presentation software.
- Excellent verbal and written communication skills.
- Comfort working in ambiguity.
- Project management mindset on task execution.
- MBA/MS or equivalent with specialization in marketing, finance, mathematics, business or related field of study.
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].
Please review our CCPA Applicant Notice here.
Mountain View, CA /
Business Development & Customer Success – Sales Enablement & Operations /
Full-time Exempt
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