Development Manager – MicroMentor

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Program / Department Summary

MicroMentor is the current market leader in delivering business mentoring at scale and has a proven impact on business survival and job creation. Today, MicroMentor is an inclusive, and accessible social platform that enables the world’s largest community of entrepreneurs and business mentors to create powerful connections, solve problems, and build businesses together.

To date, MicroMentor has built a community across geographies and cultures of approximately 121,000 entrepreneurs and more than 45,000 mentors globally, and has fostered more than 70,000 connections to support business growth around the globe. Within the past year, more than 17,000 African entrepreneurs in countries that constitute Sub-Saharan regions have joined the MicroMentor community.

MicroMentor is committed to reaching 1 million under-resourced entrepreneurs by 2025, to help mitigate the mid-term and long-term effects of the massive economic crisis they are facing through skills development, increased access to resources, business survival, and job retention and creation.

The Revenue Team at MicroMentor works to earn income and raise public and private funds, cultivating and maintaining relationships with corporates, foundations, networks, large NGOs, high-net worth individuals, etc., raising our public profile and sharing stories about our work by engaging with MicroMentor’s global community and the public, and our supporters and producing a wide range of online communications. The Revenue Team is passionate about MicroMentor’s vision and dedicated to supporting our worldwide team.

In support of that mission, the Development Manager leads MicroMentor’s relationships with major US companies and foundations by raising unrestricted revenue, strategically restricted grants, and elevating MicroMentor’s ’ brand profile. The Development Manager will set bold strategies, manage relationships with corporate and foundation partners, networks and high net worth individuals, and support relationships initiated by MicroMentor’s program colleagues around the world.

General Position Summary

This position will assist the Revenue Team to maintain strong growth in FY22 and beyond. The Development Manager will be a key part of a dynamic team that is responsible for partnership development to support MicroMentor’s global operations. The Development Manager will work closely with the Director of Operations and Executive Director by managing the daily operations that support the partnerships and, as necessary, serving as a secondary liaison to the companies**.**

Essential Job Responsibilities

PARTNERSHIPS AND PROJECTS

• Own a portfolio of donor relations and be accountable for a portion of the overall MicroMentor revenue goal.
• Support the Executive Director in raising $2M in unrestricted or strategically restricted revenue for MicroMentor
• Position MicroMentor for big bet opportunities and support the ED and revenue team to secure invitations for big bet proposals
• Lead strategy and management of 10-15 key relationships in the overall Revenue portfolio provide business continuity on other key relationships when the Director of Operations or Executive Director is travelling or otherwise unavailable.
• Coordinate with the Programs and Innovations on a regular basis to design strategic and scalable programs and match key programs needs with potential prospects or existing supporters. that can be pitched to prospects and existing partners.
• Coordinate with other internal stakeholders at MicroMentor including the Technology and Marketing and Communications Team, as well as field representatives at Mercy Corps and Mercy Corps’ Technical Support Unit to ensure MicroMentor’s development relationships are successful.
• Write and/or edit concepts, proposals, reports, pitch decks and stewardship materials.
• Manage the implementation of projects that support the Revenue Team including trips and meetings, profile elevating events, campaigns and communications to ensure donor satisfaction and increase the probability of ongoing support.
• Make significant contributions to the quality and quantity of giving partnerships.
• Manage 1-2 team members.

Supervisory Responsibility

Business Solutions Specialist

Accountability

Reports Directly To: Director of Operations

Works Directly With: Director of Operations, Business Solutions Specialist, Executive Director, Director of Programs and Innovation

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Proven ability to manage projects and competing priorities
• 5+ years increasingly responsible work in fundraising with corporations and foundations
• Experience with earned income revenue a plus
• Strong oral and written communications skills
• Excellent problem solving and interpersonal skills
• Adept at achieving project success when key responsibilities lie with other stakeholders
• Ability to work in teams to develop and execute strategy for successful partnership experience and engagement
• Understanding of international aid and development and/or social enterprises preferred
• Understanding of the corporate decision making process

Success Factors

The successful Development Manager will be an outstanding project manager and relationship builder, particularly with internal stakeholders within Mercy Corps. They will skillfully coordinate cross-functional teams to complete the projects and work required to move relationships forward and help Mercy Corps reach its partnership goals. They will be able to represent MicroMentor/Mercy Corps to key corporate stakeholders. They will be able to sell MicroMentor/Mercy Corps’ mission and engagement opportunities with passion and professionalism.

Living Conditions / Environmental Conditions

The position is based in Portland, OR or San Francisco and it requires up to 15% travel domestically and abroad.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.