Global Coordinator for Planning, Monitoring, Evaluation, Reporting and Learning (PMERL

Starting date: as soon as possible. Preliminary interviews will take place on 20 and 21 September

Duration of contract: initial contract of 5 years

Closing date for applications: 14 September 2021.

Extensive travel of more than 20 days per year

Purpose

The Department for World Service (hereafter referred to as LWF World Service) is responsible for carrying out diaconal response to humanitarian emergencies and development needs on behalf of the Lutheran World Federation – a Communion of Churches (LWF).

In pursuance of its responsibility and based on its strategy, LWF World Service

• Operates together with, and on behalf of, the LWF member churches,
• Provides support to refugees, returnees, internally displaced people, their host communities and communities at risk, emphasizing livelihoods, quality services, protection and social cohesion,
• Establishes and runs country programs and emergency operations,
• Engages in cooperation and partnership with governmental and non-governmental organizations, relevant United Nations agencies and other structures involved in humanitarian and development programs as they link to the World Service mandate, and represents LWF in the ACT Alliance.

The team for Quality Assurance and Accountability (QAA) is part of the LWF World Service and plays a key role in ensuring programming, learning, and accountability at all levels. The QAA team is constituted of three teams: PMER, Digital Data Management (DDM) and Compliance and Complaints. The position holder will lead and coordinate the PMER team.

The main purpose of this position is to develop and update global standards and tools related to LWF World Service PMER, coordinate and provide staff with technical support to ensure a smooth implementation at country programs and Geneva World Service level.

The position holder will manage a team of decentralized PMER Advisers, who are currently based in LWF Prague office. However, some of those positions may over time also be located elsewhere.

This is ideally a local hire. The employment contract is limited to 5 years. The incumbent will be based in the Geneva Communion Office with frequent travels to LWF World Service offices.

Required qualifications:

• University degree in Social Science, Development Studies, Sociology or equivalent, with a strong emphasis on quantitative studies and statistics related to PMER and possibly impact assessments.
• At least 5 years’ experience with project or program coordination or monitoring responsibilities.
• 3 years working experience in the humanitarian or development work in field operations.
• Practical experience with setting up and managing digitalized PMER or project management systems in an international context.
• Fluent in English. A working knowledge of French or Spanish is a strong asset.

Additional study and experience

• Proven experience with digitalized systems in project management.
• Knowledge of data visualization tools /dashboards desirable (Power BI, Tableau, etc.)
• Experience in leading a team.
• Excellent communication and presentation skills to convey complex information in a clear and summary manner to a variety of audiences to maximize learning at outcome levels.
• Self-driven and able to initiate tasks and to manage an internationally distributed remote team.

LWF core skills

• Analytical thinking – level advanced

• Initiative – level advanced

• Leadership – level advanced

• Achieving results – level expert

• Accountability – level expert

• Working with others – level expert

Required skills

• PMER – level expert
• Adaptability – level advanced
• Change Management – level advanced
• People Management – level advanced
• Data Management – level advanced
• Communication (and Online Communication) – level advanced
• Capacity building/ training – level advanced

Position environment and dimensions

Internally, close collaboration with the PMER team, the QAA coordination team, various teams in the World Service especially the Operations team in Geneva and Country Programs colleagues. As the World Service representative in the LWF PMER Staff Working Team (SWT), cooperates with other units of the Geneva Communion Office.

Externally, the incumbent relates with LWF related agencies and other institutional donors and networks focused on PMER/QAA as appropriate.

Main duties

PMER framework, standards and tools

• Leads the conceptualization and technical implementation of the World Service PMER framework.
• Ensures compliance with the global PMER framework and standards, at both project and program levels.
• Ensures alignment of country program strategies with the Global Strategy by producing analysis and visualisation of aggregated data.
• Supports PMERL processes and systems at country and project levels, and facilitates World Service input into the broader global LWF PMER processes, such as strategy reviews and work planning.
• Effectively and efficiently works with relevant colleagues to ensure that good quality PMER data within the online system is kept updated and aggregated reports/plans are produced and uploaded on-time.

Collaboration with Digital Data Management

• Contributes to the development and implementation of the QAA team’s digitalization work.
• Coordinates with the new Digital Data Management team who will provide technical backstopping and facilitates online interface.

People Management

• Leads and manages the PMER team.
• Creates a conducive and enabling environment, that supports PMER advisers and staff to effectively carry out PMER activities.
• Ensures close collaboration with the Digital Data Management team.
• Contributes to the overall development of the work of Quality Assurance and Accountability as part of the Coordination Team.

Learning and communication

• Ensures that PMER data leads to collective learning at relevant levels through innovative interface, interaction and visualization.
• Leads the conceptualization of “learning” from our work in the QAA team.
• Leads the communication and documentation of the QAA work to World Service staff both in Geneva and the Country Programs, and externally as appropriate.

Special duties: as may be assigned by the supervisor

Major Challenges

Working with a team of newly recruited experts, under time pressure, in a fast paced environment.