Program/Common Services Assistant

4214

Program/Common Services Assistant

ZAR 265,918.00 gross per annum, plus 13th month bonus.

Term/Indeterminate/Emergency

This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in South Africa.

Assistant

LE-05

Pretoria, South Africa

14-10-2020 at 23:59 UTC+1 / GMT+1

The High Commission of Canada in Pretoria, South Africa is soliciting applications for Assistant level positions. Assistant level positions exist in various sections of the mission (Common Services, Immigration, FPDS, Trade etc.) and are responsible for a variety of tasks such as providing administrative support and services; providing and creating information and/or documentation; providing support for ongoing program activities; responding to requests from clientele and performing other duties as required.

Candidates will initially be screened against the Essential Qualifications relating to education, experience, computer skills, and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications. Candidates who do not demonstrate that they meet each of these essential qualifications will not receive further consideration.

Education:
• A degree from a recognized university OR
• A diploma from a recognized post secondary institution and at least 5 years of experience within the past 10 years in each of the categories listed in the experience qualification below.

Language:
• Fluency in English (oral & written)

Experience:
• Recent* experience working in an office environment in an administrative support capacity.
• Recent* experience in liaising and working with clients (internal or external), partners or stakeholders.

*Recent experience is defined as a minimum of 2 years within the last 5 years

Rated Qualifications
The Rated Qualifications relating to knowledge and abilities/competencies will be assessed using a variety of methods that may include, but are not limited to, a written examination, an oral interview, role-play, and/or practical tests.

Knowledge:
Knowledge of standard office procedures & practices:
• Maintaining records, files, lists, and databases
• Drafting correspondence, reports, letters and routine financial documents
• Making travel and accommodation arrangements, scheduling meetings and appointments, providing logistical support for events, hospitality functions and visits

Abilities:
• Ability to communicate clearly and convey information effectively orally and in writing.
• Ability to work under pressure and use initiative to plan, organize, and prioritize multiple tasks.
• Ability to prepare and manage a budget;
• Ability to effectively use Microsoft Office (Word, Excel, Outlook Mail), and web search engines;

Personal Suitability:
• Client focus
• Commitment to Public Confidence
• Teamwork and Cooperation
• Focus on Quality and Details
• Effectiveness/Achievement Orientation
• Adaptability/flexibility

Preference may be given to candidates who clearly demonstrate in their cover letter and CV how they meet any asset qualifications:
• Working Knowledge of the Canadian Immigration and Refugee Protection Act & Regulations
• Experience in the use of ERP software (SAP)
• Experience in providing financial and budget management support.
• Proficiency in French (written and oral)

• May be required to attend meetings outside of normal working hours
• May be required to work planned overtime or overtime on short notice
• Ability to travel within Southern Africa and to Canada may be required (certain positions)
• May be exposed to stressful situations or difficult working environments

• South African citizenship, holder of a valid South Africa residence permit or otherwise legally able to work at the High Commission (please note The High Commission of Canada does not sponsor work authorizations directly or indirectly).
• Able to obtain and maintain a Government of Canada Reliability Status Clearance. Please note that the Reliability Status Clearance must be maintained throughout your employment at the Embassy as failure to do so may result in dismissal. This includes a criminal and credit background check.
• Must be able to obtain and retain a valid travel document and be willing, able and legally admissible to travel internationally including within Africa and to Canada (certain positions).
• Ability to meet the medical requirements as defined by the employer.

Open to qualified applicants who are legally in a position to work for the High Commission of Canada in South Africa. This includes South African citizens, permanent residents, employees of the High Commission of Canada, and dependents/spouses of Canadian Based Staff, who meet all of the essential requirements stated below, and whose applications are received by the closing date. Please note the High Commission of Canada does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

How to apply:
• Candidates are required to upload a cover letter and CV in English or French. Applications which do not include the requested documents or information in the CV or cover letter will be rejected. Any additional information must be included as part of these two attachments.
• Candidates who are unable to submit their application due to technical difficulties must report these to: [email protected] prior to the closing date. Failure to so will result in the application being rejected.

Important notes:
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal. Candidates should only apply using a laptop or desktop computer.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block this type of email).
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The High Commission of Canada in South Africa does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• If candidates need any special accommodation for exams or interviews, please let us know in advance of these assessments.
• The results of this competition may also be used to establish an eligibility list of staff for similar openings at the High Commission of Canada in South Africa which may arise in the 12 months following the completion of this competition.