Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 92 million registered learners as of Sept. 30, 2021. Coursera partners with over 250 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in many high-demand fields, including data science, technology, and business. Coursera became a B Corp in February 2021.
The Design & Research teams play a vital role in Coursera’s success. These teams are responsible for gathering learner & partner insights and translating them into recommendations that help Coursera achieve a seamless experience across its platform. These teams are divided down into three main areas: Growth & Discovery, Learner & Educator Experience, & Enterprise.
We are looking for a Product Designer for our Enterprise team to lead design for the evolving needs of our business customers, and be an active member of the design org, evangelizing the potential of design thinking and raising the bar for the quality of design.
This role reports to the Director, Product Design for Enterprise and is part of the broader Design and Research org led by the VP, Design & Research reporting into the CPO. This is a full-time remote position within a reasonable time zone difference from our headquarters in Mountain View, CA.
The Enterprise team serves three key business segments today:
Business customers seeking to upskill their existing pool of talent, or train a pipeline of entry level talent
University customers seeking to supplement their curriculum with in-demand industry skills to prepare students for employment and increase their chances of placement after graduation
Government customers seeking to leverage Coursera’s Gateway Certifications to reskill displaced blue collar workers in their region for rapidly emerging entry level tech roles, that drive economic mobility and a thriving economy in their city or state. And increasingly the enterprise team is working at the intersections of these segments to close the skills gap and bridge learning and earning across Coursera’s powerful ecosystem.
The experience of learning and transformation is inherently challenging. Your work as a designer will be to create simplicity from complexity and influence everything from the most micro-interaction to full-enterprise learning programs with thousands of employee learners. Our goal is to make education accessible to all and we need extraordinary designers to realize this.
REQUIRED: Portfolio featuring examples of UX design, UI/ visual case studies and any examples of Product design for growth is highly valuable (please link a personal website or portfolio).
Responsibilities
- Evangelize design thinking with cross functional partners, (product managers, engineers, data science, product research and content design) collaboratively driving the product development process, from defining a problem statement through to shipping high-impact, scalable user experiences that meet unmet user needs and fuel business growth.
- Leverage your product, interaction, and visual design skills to create delightful, usable, and differentiated experiences that drive outcomes for our users, and lead the industry.
- Iterate on designs to arrive at an optimal solution considering timelines, feasibility, technical and business constraints.
- Design for multiple projects at a time, managing time, goals, and cross-functional collaboration.
- Work with substantial autonomy across multiple teams and business lines.
- Detect opportunities to collaborate with designers across teams and help evolve the culture of knowledge sharing within the organization.
Basic Qualifications
- 3+ years of product design or UX design experience
- Experience with using human-centered design methodologies to inspire product development
- Experience with the end to end product development process (problem definition to shipping)
- Experience using design tools like Figma and Miro
Preferred Qualifications
- Hybrid skill set across design capabilities; from UX to visual design, and across platforms; from web to mobile
- Experience designing for complex challenges in a multi-stakeholder customer ecosystem
- Strategies for making a case for a design vision, approach or recommendation with cross-functional partners, in the face of doubt.
- Experience collaborating with data science to create intelligent or personalized experiences that deliver disproportionate value to users and stakeholders alike.
- Expertise in considering the technical difficulty of different designs, and in finding ways to test concepts as simply as possible.
- Exposure to inclusive design practices or experience designing for historically underrepresented or underserved populations
- Bonus if you’ve had either teaching experience, or have worked in a HR, people development or talent management function in an organization
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].
Please review our CCPA Applicant Notice here.
Remote, USA, Canada /
Design & Research – Design & Research /
Full-time Exempt
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