Foreign and Commonwealth Office (Operations and Corporate Services)
Corporate Services Support
Main purpose of job:
To effectively manage the High Commissioner’s schedule, correspondence, and events in support of the mission’s strategic objectives; to oversee and supervise the team of 3 x Residence staff to ensure the effective running of the Residence; and to oversee the deployment and use of official IT and implementation of FCO IT policy.
The job-holder sits at the heart of the High Commission and will on a daily basis interact with colleagues from across all sections of the mission. The High Commission is a busy, vibrant place to work where we thrive on the variety and pace of activity. We place great importance on respect and valuing each other and our individual contributions to creating a great and positive working environment.
Roles and responsibilities:
Personal Assistant:
- Manage the High Commissioner’s diary and travel (in-country and overseas) with a strong emphasis on forward planning and close coordination with colleagues across the post.
- Ensure that all incoming letters, invitations and other correspondence are prioritised and responded to in a timely manner;
Residence Manager:
- To supervise and line manage the 3 x Residence staff to ensure the effective and professional running of the residence both as a representational space and as the private home of the High Commissioner & spouse;
- Oversee the organisation of events at the High Commissioner’s residence– supervise the preparation of guest lists, send out invitations and log responses; supervise and liaise with the residence team to ensure that requirements are all clearly understood and that event expenditure is fully and promptly accounted for;
- Monitor representation budget and provide accurate forecasting figures to the Corporate Services Team, to include regular monthly spot-checks of the residence stocks and ensuring replenishment as required;
- Liaise with Corporate Services team to ensure that the team are fully compliant with all health, safety, finance and other High Commission policy guidelines.
IT Support Officer:
- Provide IT support and troubleshooting for the High Commission (formal training will be provided);
- Lead on Tech Overhaul implementation (FCO’s new IT system) ensuring that all technical and information management requirements are fully met.
Resources managed (staff and expenditure):
Day to day supervision of the 3 residence staff and countersigning of their appraisals. Oversight of the residence cash imprest.
- A strong academic record.
- Proficiency in use of all Microsoft applications (Outlook, Word, Excel, Powerpoint).
- Proven organisational ability.
- Strong interpersonal skills.
- Confidence, flexibility and ability to cope under pressure and with changing priorities.
- Excellent customer care/people management skills.
- Ability to respond to a range of customer needs and cultivate strong local relationships.
- A track record in organising events and managing budgets.
- Experience of working in a diplomatic mission or for a UK / International organisation.
Leading and Communicating, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace
12 October 2020
A2 (L)
Permanent
38
Africa
Gambia
Banjul
British High Commission
1
GMD 25,101.59 paid 13 times per year plus GMD 428.56 Transport allowance paid 12 times per year
2 November 2020
Learning and development opportunities:
All staff at the British High Commission Banjul are encouraged to take advantage of the full range of e-learning and other opportunities available and we are committed to support staff with their operational and personal development goals.
Mandatory training for the IT Support Officer elements of the role will be expected to be completed within the first 6 months of taking up the position.
Working patterns:
There will be some requirement for attendance at official evenings and weekend functions, generally no more than 2 – 3 times per month.
- Please complete the application form in full as the information provided is used during screening.
- Please check your application carefully before you submit, as no changes can be made once submitted.
- The British High Commission will never request any payment or fees to apply for a position.
- Employees recruited locally by the British High Commission in Banjul are subject to Terms and Conditions of Service according to local employment law in The Gambia.
- All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
- The responsibility lies on the successful candidate to;
- Obtain the relevant permit
- Pay the fees for the permit
- Make arrangements to relocate
- Meet the costs to relocation
- Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
- Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
- All applicants must be legally able to live and work in The Gambia.
- Please note the successful candidate will undergo security clearance.
- The British High Commission Banjul is an equal opportunity employer, dedicated to inclusivity, a diverse workforce and valuing difference.
To help us with our recruitment effort, please indicate on the application form /cover letter where (ngotenders.net) you saw this job posting.