Programme Associate (M&E/AAP) G6(6 Positions -Multiple Locations)

Within delegated authority, the Programme Associate (M&E/APP) will be responsible for the following duties: (These duties are generic and thus are not all-inclusive nor are all duties carried out by all Programme Associate (M&E/APP)

Job Content:

1. Monitoring
• Supervise the Monitoring team, inform on staffing needs and ensure regular trainings are delivered to WFP Field Monitors (FMA) and Third Party Monitors (TPM)
• Ensure a balanced monitoring coverage, with a priority of expanding WFP direct monitoring in accessible areas
• Conduct regular field visits, conduct key informant interviews and focus group discussions to understand the operational context and ensure oversight over the work of FMAs, TPMs and CPs, understand underlying issues and identify actionable solutions
• Verify the quality of the data collected by Monitors, TPM, etc. and support the implementation of country office data quality initiatives
• Support the testing and improvement of monitoring tools, analyze information gathered, extract key findings, patterns, recurring issues, areas for improvement, report on them and ensure follow-up

2. COMET
• Ensure the COMET Roles and Responsibilities are fulfilled as per the COMET SOP
• Support WFP CO by ensuring timely data entry and coordinating reconciliation efforts at FO level

3. Targeting
• Support Beneficiary Verification exercises, including the retargeting, in close coordination with the country office and VAM team
• Lead the verification process of the re-targeting exercise based on the guidance developed by the country office team

4. Accountability to Affected Populations (AAP)
• At FO level, act as focal point for the AAP team in the Syria CO and support the roll-out and enhance of the AAP System in Syria
• Ensure weekly reports received from the WFP Beneficiary Feedback Mechanism helpline and the helpdesks are reviewed, and cases are referred to the relevant focal points in the FOs as per the WFP defined process flow and confidentiality protocols, ensure action is taken and update them in the WFP ticketing system
• Follow-up with CP’s to ensure weekly and monthly helpdesk reports are shared with the FOs and ensure via field visits their effectiveness and proper implementation
• Synthesize the BFM findings and link them to monitoring observations.
• Engage with the CO functional teams and FOs to ensure that the knowledge base of the Beneficiary Feedback Management (BFM), including Q&As, feedback categories, sub-categories, responses to feedback, and mapping of CP’s BFM’s, locations of activities, & retailers, are updated to ensure most up to date information on operational activities are communicated to affected populations and participate in consultation with the CP and communities about the most effective way to provide their feedback and issues related to accountability.

5. FLA
• Support the preparation of FLAs for the M&E related sections or sections relevant to monitoring planning e.g. Food Distribution Point mapping