Cash & Voucher Assistance (CVA) Officer

General Description of the Programme:

GOAL an International Humanitarian Organization has had a presence in Turkey since 2013 and

is contributing to the migrant response since 2016 with a focus on responding to needs in health

service delivery, social safety nets and the protection of vulnerable and marginalised migrants in

southern Turkey.

GOAL has been working in Syria since 2013 responding to the acute needs of conflict-affected

communities. GOAL is working in Idleb and Aleppo Governates, both through direct implementation and

through partners, delivering an integrated food security, emergency response and water, sanitation and hygiene programme. Under Food security, GOAL delivers assistance through food kits and food vouchers, MPCA with the latter making up the majority of the food distribution caseload. In 2020 GOAL Syria plans to expand the food voucher programme to include Multi-Purpose Cash Assistance (MPCA) to the same beneficiaries receiving food assistance. This will provide the most vulnerable with the purchasing power to meet their essential food and non-food needs on a monthly basis.

Job purpose:

Under the supervision of the Senior CVA Officer, the CVA Officer will be responsible for supporting the planning, implementation, tracking, and reporting on regular activities for food voucher and regular MPCA programme. The CVA Officer will work closely with other departments and partners to ensure that the necessary support for activities is in place.

Duties, objectives and competencies

Key Responsibilities

Program Planning and Implementation

• Support is developing weekly and monthly activities plans in line with the annual DIP, and in coordination with other members of the CVA team and other departments.
• Follow up the implementation of project activities according relevant plans
• Track progress against weekly, monthly, and annual plans. Provide accurate and timely updates and reports as needed. Identify challenges and propose solutions to ensure timely and effective implementation of activities.
• Support coordination with MEL staff to plan, implement, analyze, and review the results of PDMs and other relevant monitoring data on a monthly basis.
• Support beneficiary accountability and participatory approaches throughout the program cycle.
• Participate in the design of initiatives to monitor or strengthen program quality, including assessments, registration, and beneficiary tracking.
• Support in the cashflow projections
• Update and monitoring CVA distribution trackers
• Reconciliation of the program data with MIS on a regular basis
• Updating the vouchers stock balance and the procurement plan
• Facilitate regular team meetings to review data and carry out analysis, sharing the results with the CVA team
• Contribute to the developed and review of all Guidelines, SOPs and other key programme documents in coordination with CVA Manager and CVA Coordinator

Documentation and Reporting

• Support the program team in ensuring a secure and organized filing system and archive for beneficiary registration, distribution records, and other required documentation. Where necessary, cross check paper-based information with electronic ledgers and reports to ensure accurate reporting.
• Conduct basic analysis of the distribution database to support reporting to the donor or cluster. Supporting programming staff in submitting reports to the UN or cluster system including 4Ws.
• Maintain files and archives of CVA program support documentation
• Support basic analysis of program support documentation.

Administrative Support

• Submit and follow up on requests for support from operations teams, including procurement& supply chain logistics.
• Support translation of documents between English and Arabic.
• Record and promptly disseminate minutes for partner, staff and other meetings.
• Schedule and organize and/or assist in activities such as meetings, conferences, trainings and workshops for project staff.

Requirements (essential)

• Bachelor’s degree qualification in food security, food engineering, nutrition, science, economics, business management or any other relevant field

• 1-year experience in a comparable position or internship, preferably with experience in Syrian context

• B2 level of English skills

• Excellent written and oral communication skills in Arabic and competency of translation from English to Arabic and vice versa.

• Capacity to work closely with and support local Syrian and Turkish partners.

• Excellent organization skills and self-directed.

• Eager to learn new GOAL processes and procedures.

• Demonstrated qualities of oral and written communication skills, culturally sensitive, and the ability to work with people of all faiths, good judgment, a team player and commitment to agency’s mission.
• Must be scrupulously honest and always foster an atmosphere of trust and integrity.

• 1-year experience in data analysis and management skills, fully capable with Microsoft Office (MS Word, Excel and PPT, Power BI)

• Excellent interpersonal communication skills and relationship builder.

Requirements (Desirable)

• Experience in Cash or Market based programming.

GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies any job offer made is also subject to police clearance. GOAL is an equal opportunities employer.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.