Director, Human Resources

Company Name: Corus International

Title of Position: Director, Human Resources (HR)

Position Type: Full Time

Location:

• 700 Light Street, Baltimore, MD 21230, USA; or
• 1730 M Street, NW, Suite 1100, Washington, DC 20036, USA

Description of Responsibilities:

1. Performance Management
   • Lead the annual performance evaluation process at HQ (communication, timeline, review, follow-up actions).
   • Lead the initiative to identify key staff, promotable associates, and implement development plans.
   • Assist with designing the Global HR dashboard, ensuring a tracking methodology that delivers actionable insights into organizational performance.

2. Staff Training & Development and Employee Engagement

   • Identify areas where training is needed throughout all levels of the organization and develop a training plan that aligns with organizational goals.
   • Develop training on a wide range of HR-related activities including but not limited to, new policies and procedures, management training, new supervisor training; Facilitate focus group discussions.
   • Research and recommend third party training vendors, workshops, and other employee and organization development opportunities.
   • Measure employee engagement and morale; Develop and advocate strategies to enhance employee engagement.
   • Coordinate with Regional and Country HR staff to tailor training for use in-country offices.
   • Locate vendors for developmental opportunities.

3. Employee Relations:

   • Serve as the first point of contact for employee relations issues at HQ-USA acting as a key advisor for employees, managers, and supervisors on a wide range of employee issues.
   • Recommend resolutions to employee complaints/concerns and assist managers with addressing employee performance concerns, including recommendations for training, PIPs, warning letters;
   • Partner/coach managers to resolve employee relations issues pragmatically and in compliance with laws and regulations.
   • Establish one’s self as a credible and trustworthy source for employees to voice concerns; maintain employee confidentiality throughout appropriate business processes.
   • Prepare a wide range of employee internal communications related to policy, compensation, benefits, or new policy releases.
   • Manage a Global HR newsletter.
   • Act as the main investigator for domestic HR issues reported through the organization’s ethics reporting hotline, mitigate the organization’s liability by demonstrating good faith and ensuring a prompt response, accurate and thorough investigation, and preserving evidence that may be needed in the future.
   • Provide oversight and assistance on employment actions such as the separation decision-making process for involuntary terminations and the separation process terminations.
   • Execute on the duty of care using sensitivity and compassion in counseling a diverse staff.

4. Policy & Compliance

   • Manage the HQ- USA policy manual; Develop new policies and procedures consistent with organizational values and goals.
   • Advise on federal and state employment law changes; Ensure timely revisions to current policies and practices, as necessary.
   • Answer questions or concerns regarding company policies, practices, and regulations.
   • Serve as the main point of contact in the HR department for Safeguarding related policies and training; partner with staff in other departments who are also working on Organization-Wide Safeguarding compliance issues.

5. Compensation

   • Partners with HR colleagues and managers to assist with new job development, updating job descriptions, job grading requests, and providing general compensation support.
   • Evaluate new positions and their respective duties using the Corus global job grading structure and job leveling guide to determine classification as exempt or non-exempt; assign a grade and provide managers with salary ranges.
   • Benchmarks jobs against survey data and other market intelligence to determine competitive compensation ranges for each position.
   • Prepares and maintains job classifications and salary scales.
   • Oversee the management of job descriptions administration/maintenance of JDQs; position restructurings, ensuring HR best practice and compliance with applicable laws and regulations.
   • Act as an internal consultant on compensation issues for management staff, talent acquisition, and business line management ensuring that Corus compensation philosophy is applied.
   • Ensure fair and equitable compensation practices, leverage best practices to maintain an environment where all employees are compensated without adverse impact on any group.

6. Manage the Organizations US-Based Consultants & MOUs

   • Manage the organization’s US- consultant policy ensuring compliance with relevant labor laws and regulations.
   • Assist Manager with questions about consultant engagements.
   • Oversee and/or manage MOUs; facilitating the renewal process; appropriate documentation.

7. Supervisory

   • Actively manage direct reports in accordance with the Corus performance management system holding 1:1 meetings to share feedback
   • Capacity build with HR staff members

Other duties as assigned

Required Experience:

• Bachelors degree in Human Resources, Business Administration, or related field required; Masters degree preferred.
• A minimum of 8-10 years of professional HR experience; Prior experience in non-profit, International NGO strongly preferred.
• At least five years of human resource management experience required.
• SHRM-CP or SHRM-SCP highly preferred.

Required Skills:

• Commitment to Corus core values/mission and ability to model those values in relationships with colleagues and partners.
• Excellent problem solving and critical thinking skills with the ability to identify core issues and recommend/implement solutions.
• Mastery of US human resource laws and regulations related to all functional areas of HR.
• Computer skills with the ability to quickly learn new HR-related systems including HRIS, ATS, compensation systems, and more.
• Excellent organizational and interpersonal skills and the ability to negotiate conflict while maintaining constructive working relationships with people at all levels of the organization.
• The ability to facilitate focus group discussions, conduct classroom learning sessions, seminars, and workshops
• Ability to build rapport, show respect for others, and provides clear, concise information to others in verbal, written, electronic, and other communication formats.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to adhere to the standards of the HR profession and all legislation and organization policies, even when doing so is challenged.
• Ability to handle highly sensitive matters and to maintain confidentiality and objectivity.
• Ability to work with managers to assess complex issues pragmatically and drawl on prior experience to analyze situations and make decisions.
• Proven ability to meet competing deadlines accomplish work in order of priority, with strong attention to detail and accuracy of work.
• Strong planning & project management skills.
• Proven ability to lead complex projects with quality communication.
• Ability to making decisions promptly, taking into consideration all relevant aspects of a situation.
• Experience working with HR metrics, developing HR dashboards, and working with HR data and analytics.
• Acting with honesty, integrity, credibility, self-confidence, and independence.
• Analyzing problems and challenges with perceptiveness and insight.
• Understanding of the value of human resources as a service provider.

Work authorization:

• U.S. citizenship or a valid U.S. work permit is an absolute requirement.

Work Remotely:

• Temporarily remote due to COVID-19

Corus International is an equal opportunity employer (EOE). As such, Corus makes employment decisions and provides equal employment opportunity without regard to an applicant’s or employee’s race, religion, color, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other basis protected by federal, state and local laws. If you need a reasonable accommodation in the application or hiring process, please notify Corus’s Human Resources department.