Manager

Purpose of Position:

Together with clients and the other Palladium team members, Manager frames the goals and deliverables for each client project, and has direct responsibility for crafting roles that provide growth and development opportunities for the more junior consultants in the team. Manager integrates findings across various internal and client working teams to ensure we achieve maximum client impact, and to ensure that the project is completed on time and on budget. They also develop Palladium’s relationship within the broader client organization while building up their business development skills.

Primary Responsibilities:

The primary responsibilities of the Manager are to:

• Develop expertise in a particular industry or two specifically in Agriculture.
• Partner with client and Palladium leadership to scope the project, its duration and high level work plan.
• Take leadership/project management responsibility on a range of engagement types.
• Demonstrate expertise in customizing service offerings to prospect clients.
• Establish and manage relationships with client leadership and executives.
• Oversee project delivery and make all day-to-day decisions.
• Staff the project and assign roles and responsibilities to deliver required results.
• Ensure the project is delivered on-time and at margin targets.
• Manage scope creep and execute change orders when needed.
• Ensure coordination/alignment of deliverables to maximize value.
• Customize the delivery approach/best practices to meet client needs.
• Ensure effective capture of project intellectual property and lessons learned.
• Own the team’s professional development by identifying opportunities for growth.

Reporting Requirements:

The role reports to the Director. Reporting requirements include:

• Attend all weekly meetings and other meetings as required.
• Participate in regular project status updates to the project manager on client engagements.
• Work with project manager or manager to compile development goals and regularly update activity against them.

Relationships:

• Key relationships will be the role’s manager as well as the wider Consulting team.
• When working on a particular client project, there will be a designated project manager who the manager will be required to liaise closely with throughout the duration of the project.
• Manager serves as the central liaison between the client, Palladium’s senior leadership, vendors and all members of their project team.

Authority levels:

• Approval of all client deliverables
• Budget approval

Minimum education and experience required :

• Strong relevant business experience, preferably in strategy consulting, programme management or equivalent multi-client consulting environment.
• Balanced skills in general problem solving, concept development, project management, and facilitation.
• Experience with performance management methodologies, particularly the Kaplan/Norton framework, is desirable.
• Experience leading teams in the delivery of consulting services.

Key Skills:

• Outstanding facilitation skills, memorable in-person presentation abilities.
• Results driven, persistent, and persuasive.
• Applies lateral and critical thinking techniques.
• Self-starter/pro-active, strong entrepreneurial spirit.
• Willingness to travel up to 4 days out of 5.
• Proficiency in written and spoken English and Arabic.

Core competencies:

• Adaptability: Communicates change process, contributes to change agenda, consults and understands resistance, manages to new ways of working, embraces and shares learning.
• Critical Thinking: Applies different perspectives, looks outside immediate frame of reference, applies concepts or frameworks, analyses multiple relationships involving difficult problems, applies wide range of information sources.
• People and Relationships: Optimises benefits of diverse and inclusive teams, understands the others positions, provides formal recognition of team member’s contribution, coaches and nominates for development opportunities, seeks participation and contribution from indirect working relationships.
• Self-development and Adaptability: Seeks and applies development opportunities within area of expertise, identifies opportunities to action feedback, seeks ways to improve quality of work, identifies and delivers on commitments outside the team, creates opportunities.
• Business Acumen: Manages and aligns team objectives, applies knowledge of external conditions, advises on client needs, plans resource schedules, understands organization value drivers.