Operations Assistant

Core Functions / Responsibilities:

1. In close coordination with the Programme Officer, the Operations Assistant will support the administrative, operational and logistical implementation of Assisted Voluntary Return and Reintegration (AVRR) to the South Caucasus and Maghreb regions as well as EECA countries, including:

2. a. The provision of return-relevant information to the cantonal return counselling offices, and other program stakeholders in the framework of the Swiss Return Information Fund –RIF- programme;

3. b. The organization of the voluntary return movement of beneficiaries of the swissRepat-IOM Movements –SIM- programme; IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates. Please also be advised that this is a local position and, as such, only qualified candidates residing in Switzerland and holding a valid residence/ working permit will be considered.

4. c. The coordination of the reintegration projects of voluntary returnees under the Reintegration Assistance from Switzerland -RAS- program, in close collaboration with the Swiss State Secretariat for Migration (SEM) and IOM missions in the countries of return;

5. d. Support the coordination of AVRR activities that involve other key donors and partners in Switzerland. Monitor processes and schedules related to the work of the Division and, where applicable, assist in the verification of data sets and accuracy of documents, reports, etc. to ensure correctness and compliance with relevant guidance material.

6. Ensure the liaison between Swiss donors and IOM missions in the Maghreb and South Caucasus regions. Draft project documents and coordinate submission of reports.

7. Under the supervision of the responsible Programme Officer, assist in the conduct of monitoring and evaluation (M&E) activities including the drafting of the monitoring report of the RAS programme, including the collection of monitoring questionnaires and their statistical analysis.

8. Under the supervision of the Chief of Mission and the responsible Programme Officer, coordinate the communication on AVRR activities in Switzerland.

9. Perform such other duties as may be assigned

Required Qualifications and Experience Education

University degree (Bachelors) in International Administration/ Relations, or a related field from an accredited academic institution with two years of relevant professional experience; or Secondary School Certificate in the above fields with four years of relevant professional experience.

Experience

Experience in the migration field as well as project development, project implementation and operational logistics; Experience and proven competencies in liaising with civil society and media partners and governmental authorities on national and international levels;

 Exposure to IOM’s institutional setting and/or other international organizations or governments is desired;

 Work experience in an EU country an asset. Languages Fluency in English, French and German is required. Working knowledge of other languages such as Spanish, Italian or Arabic an advantage. NOTE: Applications from candidates who hold higher qualifications from an accredited Institution of higher education may be considered. Required Competencies

Values

 Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

 Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

 Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

 Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

 Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

 Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

 Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

 Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.