IT Consultant

Purpose:

The purpose of the mission is to provide program support to the CSCO based in Amman-NES & Beirut .

Reporting to the CARE Syria Country Office Administrative Coordinator and working closely with North East Syria and Beirut teams and will be responsible to ensure all relevant things are in place as per below expected outcomes and outputs;

Expected Outcomes and Outputs:

· Create new credentials on the NAS (Network-attached storage) device for the new joiners, ensure the group memberships are assigned properly.

· Prepare laptops with Windows, Office, AV and the needed basic tool.

· Coordinate to create email boxes for the new joiners and adjust the group mailing memberships.

· Checking printers’ toners utilization and arrange to purchase the needed ahead of time.

· Administer and control the main firewall appliance which includes both main and guest lines.

· Administering and controlling Hardware devices including Printers, Scanners, Network Access Points, UPS and HR server.

· Coordinate with Vendors, suppliers and service providers including but NOT limited to DELL authorized dealer “STS”, Xerox, SMS, Zain, lenvosoft.

· CARE Lebanon and North East Syria offices laptop preparation.

· Central Hub in Beirut and NES team support on trivial IT tasks including but not limited to fixing MS Windows issues, fixing MS Office issues, email setup.

· Handle the employee exit checklist tasks which is including but not limited to email deactivation, email groups membership removal, disable NAS device credentials.

· Give the needed technical guidance for the DMS; shortlist has been already done.

· Give the needed technical guidance and help through choosing cloud based hosting company for (Customer Relations Management) CRM solution.

· Give the needed recommendation for the building IT preparations including and not limited to Access points distribution, current firewall ability to support, network nodes needed, and any other related requests.

· IT support to daily operations.