Sn Content Development Officer

Background/IRC Summary:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries, the IRC aims to restore safety, dignity and hope to millions who are uprooted and struggling to endure.

In response to the increased refugee arrivals into Europe, in October 2015 the IRC began responding in Serbia and later expanded to other countries in the Balkans to assist refugees during their journey through Europe. As a result of the March 2016 border closures along the so-called “Balkan Route”, the IRC has adjusted its programs to assist refugees and migrants stranded across Balkan countries while still supporting people on the move. The Balkans programs are implemented in close partnership with local non-governmental organization and government institutions. In 2020, IRC Balkans initiated response in Bosnia and Herzegovina.

Refugee.Info is an innovative, first-of-its-kind project that harnesses social media to communicate with refugees and asylum-seekers, listen to their questions and provide information. Refugee.Info (RI) is the European instance of Signpost.

Job Overview/Summary:

The Content Development Officer will provide editorial support and content production; s/he will be reporting to the Refugee.Info Manager and will be liaising with the Refugee.Info Technical Advisors and other relevant department of IRC and external legal support.

Key working relationships:

· Position Reports to: RI Manager;

· Internal collaborations within IRC: All IRC Balkans operational departments (Finance, Supply Chain, HR), IRC departments in other country offices as needed.

Major Responsibilities:

• Review existing content and develop new, check validity of information with the legal advisor stakeholders and relevant departments of IRC;
• Edit and publish content after aforementioned reviews has taken place;
• Focus Group Discussions to determinate the information needs of the audience and relevant travel;
• Conduct a detailed stakeholder analysis for the BIH media landscape, to identify potential RI BIH partners among BIH media organizations and/or universities that could support RI BIH editorial operations;
• Research, write, gather, organize, and edit information for publication;
• Support the Refugee.Info Manager in liaising with the aforementioned stakeholders and establish relations with them;
• Manage social media posting;
• Contribute to M&E and monthly reporting

Collaboration & Representation:

• Collaborate with the editorial team to ensure consistency in information presented across all Refugee.Info platforms;
• Development of at least two information packages per month;
• Media stakeholder analysis delivered by the end of month three;
• Monthly reports on a) the social media popularity, b) the development of the media stakeholder analysis and c) a log of the content created and published. Reports should address challenges and recommendations and any other issues that are considered relevant.

Expected Travel:

· Travel within Bosnia and Herzegovina.

Job Requirements:

• Degree in journalism, marketing or communication and relevant working experience preferably with civil society organizations;
• Experience in professionally representation;
• Sensitized on refugee protection issues;
• Cultural awareness and sensitivity;
• Passionate about his/her work;
• Team player;
• Positive attitude and easy to work with;
• Fluency in English and Bosnian, written and verbal.

Disclaimer Clause: This job description is not an exhaustive list of the skills, effort, duties and responsibilities associated with position.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

This position is dependent on the availability of funding.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.