Consultant to develop a study on strategies for the conflict’s affected population to access healthcare in Humanity & Inclusion’s area of intervention

Organization
  • Handicap International – Humanity & Inclusion
Type
  • Consultancy
Career Category
  • Program/Project Management
Years of experience
  • 5-9 years
Theme
  • Health

1. About Humanity & Inclusion (HI)

Our vision: Outraged at the injustice faced by people with disabilities and vulnerable populations, we aspire to a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.

Our mission: HI is an independent and impartial aid organization working in situations of poverty and exclusion, conflict and disaster. We work alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.**

On its 35th anniversary, the Handicap International network changed its name to Humanity & Inclusion.

Our Values: Humanity; Inclusion; Commitment; Integrity

2. About Humanity & Inclusion (HI) in the country/region

HI has been operational in Middle-East and responding to various humanitarian crises consistently. HI’s coordination office is based in Amman, and coordinates activities in various geographical hubs.

Through its long-established presence and reputation, HI has built strong coordination networks and collaborative working relations with other actors responding to humanitarian crisis. Indeed, HI has been co-leading the PRDWG under the Health Cluster, steering a cross/inter-hub and operational coordination mechanisms with 14 organizations.

HI is part of the current mine action coordination participating to protection coordination meetings and Clearance coordination meetings, and has been a key-actor in the field of Risk Education in the region, having directly reached over 317,000 beneficiaries in 2018. For the clearance component, HI is already well-recognized and in links with all existing Humanitarian Mine Action actors and authorities.

As a key-actor in health and HMA sectors, HI has specialized and highly qualified human resources present both in field and in each operational hub. Furthermore HI has been developing over the years a portfolio of technical resources (training courses, technical guidelines, etc.) adapted to the specific challenges of humanitarian interventions in middle-east and regularly adjusted to take into consideration lessons learnt and needs, which is highly valuable for the implementation of the activities.

3. CONTEXT & OBJECTIVES

HI’s area of intervention has been affected by conflict for more than nine years in 2020, and the level of needs by the affected population continues to be alarming across the country -according to OCHA, around 11.7 million people are in need of various forms of humanitarian assistance[1]. Nevertheless, according to the same document, people in need of health services have increased from 11.3 to 13.2 million persons in 2019. The severity and complexity of the crisis led to scores of civilians being killed and/or injured as a direct result of hostilities and an significant increase in need for trauma and burn care as well as rehabilitation and MHPSS. In line with this information, a study done in 2018[2] found that 45 percent of those injured are expected to sustain a permanent impairment and that the average disability prevalence rate in the area was around 30 percent.

In addition to the high rates of injuries stemming from hostilities, the crisis has also led to a significant deterioration of the physical environment contributing to new permanent impairments as well as deteriorating access to health care for persons with pre-existing disabilities or other health conditions. The crisis has led to severe disruption of basic services (varying from healthcare to water treatment and waste management), increase in communicable and non-communicable diseases, as well as to people resorting to negative coping mechanisms (such as changes in eating and personal hygiene habits). Concurrently, hostilities led to serious damage and destruction of health facilities (with around 46 per cent of hospitals and primary health care facilities being partially functional or not functional).

The 2018 Health study also found that the most common barriers to accessing healthcare were high costs of services, high costs of transportation (and absence of outreach), lack of adequate information (mostly about PSS services). With this wide array of information in mind and aiming to develop an effective long term plan for health services, Humanity & Inclusion will carry out a study to understand the reasons behind the barriers to access healthcare as a way of identifying sustainable solutions.

General objective:

Understand different barriers for the affected population to access healthcare as a way of informing sustainable and durable health related interventions.

Specific objectives of the study:

  1. In-depth situation analysis on access to healthcare in the area of intervention–general and specialised services, including:

  2. Decision-making related to accesing healthcare. i.e. how healthcare is prioritised in household spending, especially among persons with disabilities and their families.

  3. Coping strategies which impact their physical and mental wellbeing that could lead to need for healthcare, especially among persons with disabilities and their families.

  4. Contextual limitations which impact provision of adequate health services –security, access, financial situation of health facilities, availability, accessibility and cost of transport, availability of quality and gender balance among health professionals etc.

  5. Analysis of above mentioned information vis a vis pre-identified barriers to health services.

  6. Collect and analyze data according to the intersections of age, gender and disability, identifying who and how they are the most excluded from health care.

  7. Based on the situation analysis results, provide recommendations of the possible interventions which would ensure durable, ethical and sustainable solutions to remove identified barriers, including Gender Age and Disability (GAD) inclusion principles.

  8. In coordination with programme and technical team, contextualise recommendations to HI interventions, including:

  9. Modality of intervention for the three sub-sectors: Rehabilitation, P&O, MHPSS.

  10. Priority geographical areas of intervention.

  11. GAD inclusion principles to inform programming and interventions.

4. DESCRIPTION OF THE REQUIRED SERVICE PROVISION

The expected outputs of the consultancy are as follow:

  1. Inception report detailing proposed methodology and overview of secondary data review.

  2. A detailed plan for data collection inside and outside the area of intervention. This plan should include means to guarantee access to areas inside the area of intervention.

  3. Development and translation of data collection tools.

  4. Complete data set –from all areas/stakeholders covered in the data collection.

  5. Initial report on recommendations of the possible interventions for HI (as per point 2 of the Scope and Specific Objectives section).

  6. Facilitation of a workshop with HI technical and programme team.

  7. Final report detailing analyzed findings and recommendations (as per point 3 of the Scope and Specific Objectives section).

5. CONSULTANT’S PROFILE

Essential criteria:

  1. Advance University degree in public health, health economics or similar qualification.
  2. Proven experience in health system strengthening research (atleast one paper/research on the subject)
  3. At least 5 years of experience conducting qualitative and quantitative research in conflict settings including use of

  4. NVivo, ATLAS or other qualitative data collection software

  5. SPSS, Stata or other quantitative data collection software.

  6. Proven ability to work in a multicultural setting (work experience certificates/ atleast one study research done in multicultural context).

  7. Proven ability to deliver in a timely manner within cost and quality standards (Atleast two refrence from past consultancies).

  8. Good writing and reporting skills. (atleast one article/paper/report to be shared)

  9. Willingness to travel to in the middle east region (if context allows).

  10. English fluent ( written; atleast a copy of report/article/research to be submitted and oral)

Desirable criteria:

  1. Experience in conducting studies aiming to capture qualitative information about vulnerable groups, especially using the GAD lens (atleast two studies/reaseach on similar subject).
  2. Arabic speaker.
  3. PhD degree in public health, health economics or similar qualification.

6. SERVICE DURATION AND LOCATION

  1. Work days will be distributed between February 2021 – March 2021 with a maximum of 30 working days.

  2. Service location: Middle east region, exact location(s) to be clarified and discussed later.

7. RESOURCE PERSON(S)

Within the scope of work the consultant will be asked to collaborate and coordinate with;

  1. HI WoS Technical Unit,

  2. HI WoS MEAL Team,

  3. HI WoS Programme Team

  4. HI Inclusion Teams in Hubs

  5. HI HQ Inclusion Referrent

8. SPECIFIC RESULTS – DELIVERABLES

REPORTs including:

  1. Inception Report

  2. Data set

  3. Initial Report

  4. Final Report

  5. An end of consultancy report detailing;

o Methodology

Challenges and Recommendations

How to apply

9. SUBMISSION

  1. Technical proposal including full schedule and methodology of proposed study

  2. Financial proposal

  3. Consultant’s CV

  4. References of past lessons learnt exercises/researches undertaken

  5. Publications/writing sample

  6. Legal and valid business registration as consultant.

  7. Evidence that government taxes have been paid.

  8. Proof that the Service Provider has paid social security contributions.

10. PROPOSAL

10.1 Preparation of Proposals

  • The Consultant shall bear all costs associated with the preparation and submission of its Proposal and HI shall not be responsible or liable for those costs, regardless of the conduct or outcome of the selection process. HI is not bound to accept any proposal, and reserves the right to annul the selection process at any time prior to Contract award, without thereby incurring any liability to the Consultant;

  • The Proposal, as well as all correspondence and documents relating to the Proposal exchanged between the Consultant and HI, shall be written in English;

  • Proposals must remain valid for 120 calendar days after the proposal submission deadline, during this period; the Consultant shall maintain its original Proposal without any change, including the availability of the Key Experts, the proposed rates and the total price;

  • HI will make its best effort to complete the negotiations within the proposal’s validity period. However, should the need arise, the Client may request, in writing, all Consultants who submitted Proposals prior to the submission deadline to extend the Proposals’ validity;

  • The Consultant has the right to refuse to extend the validity of its Proposal in which case such Proposal will not be further evaluated.

10.2 Financial Proposal

  • The Financial Proposal shall list all costs associated with the assignment, including (A) remuneration for Key Experts and Non-Key Experts, (B) reimbursable expenses as indicated below

· A per diem allowance, including hotel, for experts for every day of absence from the home office for the purposes of the Services;

· Cost of travel by the most appropriate means of transport and the most direct practicable route;

· Cost of office accommodation, including overheads and back-stop support;

· Communications costs;

· Cost of purchase or rent or freight of any equipment required to be provided by the Consultants;

· Cost of reports production (including printing) and delivering to the HI;

· Other allowances where applicable and provisional or fixed sums (if any)

  • The Consultant and its Sub-consultants and Experts are responsible for meeting all tax liabilities arising out of the Contract

  • The Consultant may express the price for its Services in the currency of the United States of America (USD).

10.3 Required documentation and resources from consultant(s) **

· The consultant(s) are responsible for personal/life/travel and health insurance during the evaluation for themselves and their team(s).

· The consultant(s) will also provide any necessary materials (including their own laptops) required for the evaluation.

11. Submission

  • The Proposals must be submitted no later than 22-01-2021 5:00 PM Amman Time, to [email protected], with email subject as (Access to services- Consultant).

12. REPORTING

  • Support and consultation will be provided by HI staff team

13. INFORMATION

  • The Consultant may request a clarification of any part of the TOR before the deadline of Technical enquiry period, which finish on 10-01-2021 Amman Time. Any request for clarification must be sent by email to [email protected], with email subject as (Access to services- Consultant Enquiry), HI will respond by standard electronic means to all consultants who had Technical enquiry by 15-01-2021

  • Evaluation In the case of Quality Cost Based selection (QCBS), the total score is calculated by weighting the technical and financial scores and adding them. Where the total score is calculated by weighting the technical and financial scores and adding in according to below:

The weights given to the Technical (T) and Financial (F) Proposals are:

Technical = 55 Points

Financial = 45 Points

14.1 Technical Criteria

The formula for determine the Technical score (TS) of all the proposals is calculated as the following:

TS = 55 x T/100, in which TS is for Technical Score, T is for Technical score out of 100.

Technical proposal score under 30 out of 55 will be considered as Rejected, therefore no need to look to their financial proposal.

14.2 Financial Criteria

The formula for determining the financial scores (FS) of all other Proposals is calculated as following:

FS= 45 x FL/ F, in which “FS” is the financial score, “FL” is the lowest proposal price, and “F” the price of the proposal under consideration.

Proposals are ranked according to their combined technical (TS) and financial (FS) scores using the weights (T = the weight given to the Technical Proposal; F = the weight given to the Financial Proposal).

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