Program Coordinator

Position title: Program Coordinator

Working location: Amman or irbid Village / Field worker (SOS Children’s Villages Jordan) **

Direct Supervisor : CVP Director

Region: Jordan – Amman

Mission of the position:

Under the leadership of the SOS Children’s Village Programme Director, the Safehouse Programme Coordinator coordinates implementation of the programme in the location in line with the “Vision, Mission, Values”, the brand and approved strategies, policies, guidelines of the organisation and national legislation. She is responsible for coordinating the overall process of day-to-day implementation of the program at both the Safe House and the Community Center.. She supports CVPD in building a strong network of partner organisations and builds positive relationships with beneficiaries. She is responsible to coordinate strongly with the team in the programme unit. Shee reports to the CVPD.

Main clients:

• Beneficiaries of the program.
• CVPD and programm staff at national office
• Village clinical staff .

Key performance areas and main responsibilities:

Programme Development and Management.

• Coordinates the implementation of the safehouse program activities in line with the SOS Children’s Villages Programme Policy and related international and national SOS policies, strategies, quality standards and guidelines.

• Responds to the needs of the target group and contributes to the development of sustainable social support systems.

• Coordinates with the team home assignment sheet , signed receipts and attendance sheet and sessions reports of clients .

• Facilitates the development of a comprehensive Programme service package in cooperation with team.

• Regularly reports on safehouse activities, progress towards targets to CVPD and relevant National Office functions and/or child protection authorities as required by national legislation.

• Documents and shares good practises and lessons learned within the programme unit to support organisational learning.

• Coordinates with relevant stakeholders on the status and receipt of beneficiaries that will reside in the Safe houses.

• Manages the reception of clients from the community to the community center.

• Coordinates the scheduling, sessions, and activities for the program.

• Coordinates services with the village for children residing in the Safe Houses.

Monitoring and Evaluation

• Ensures quality management within the program and implements the recommendation from national advisors.
• Ensures that proper monitoring and evaluation system is put in place and applied in coordination with the national M&E coordinator.
• Implements and updates the programme database, monitors the quality of data entry, and issues database reports for management.

Financial and administrative management

• Implements financial and administrative procedures within the programme unit in accordance with defined policies, guidelines and standards and in consultation with financial support staff.
• Supports CVPD during the budgeting process in the location.
• Monitors budget expenditures in the programme unit, in order to ensure that funds are properly used and in line with the annual plan and budget.
• Continually looks for ways to provide quality services in a cost-effective manner.
• Day to day money flow management and petty cash of the program .
• Follows-up houses maintenance IN COORDINATION with the village maintenance staff .

General tasks :

• Attends all relevant cluster meetings.
• Prepares beneficiaries’ list and registration form and share it with CVPD and clinical psychologist.
• Ensures beneficiaries are respected and properly cared for.
• Deals with complaints or issue related to project activities and clients.

Child Safeguarding (CS)

• Is responsible to raise awareness of the SOS Child Protection Policy principles and to protect children and young people from all forms of abuse, abandonment, exploitation, violence and discrimination
• Carries out CS risk assessment within his/her area of work and ensures that relevant actions are put in place to mitigate the existing and possible CS risks.
• Ensures strong focus on CS prevention.

• Is responsible to report any CS suspicion, concern, allegation or incident immediately, following Child Safeguarding reporting procedures. CS reports should be made to the CS team at programme level and/or to the respective line manager

• Must criteria

• At least a bachelor degree in business adminisrtartion or management. Preferable BA in any field.

• At least 2-3 years of continuous work experience as project /program coordinator.

Competencies – knowledge, skills, abilities

• Has proven communication and organisational skills.
• Identifies with the values of the organisation/ association and willingness to contribute to its aims.
• Is hardworking, dedicated and able to work under pressure.
• Is able to work efficiently within a team
• Can work under stressful circumstances
• Possesses good organisational skills
• Is Flexible

As care and protection, organization we aspire for all children has to be safe and able to lead a life they value. We deliver policies, programs and services that support and enhance the wellbeing of all children’s under our care, taking a zero tolerance approach to any concern or abuse. All staff are required to comply with the Child Safeguarding Standards, all staff have the obligation to report any concern, suspicion or abuse related to child safety .

كمنظمة رعاية وحماية ، نطمح أن يكون جميع الأطفال آمنين وقادرين على عيش حياة يقدرونها. نقدم سياسات وبرامج وخدمات تدعم وتعزز رفاهية جميع الأطفال الذين تحت رعايتنا ، مع الأخذ بنهج عدم التسامح مطلقًا مع أي شكوك أو سوء معاملة. يتعين على جميع الموظفين الامتثال لمعايير حماية الطفل ، وجميع الموظفين ملزمون بالإبلاغ عن أي شك أو سوء معاملة تتعلق بسلامة الطفل .