PROGRAM SUPPORT, Immigration

4393

PROGRAM SUPPORT, Immigration

30 277 € annual gross + benefits i.e. possibility of an additional 6.5 hours per month (time accumulated over the 35 hours per week) at 125% the hourly rate + 7 OTR (refunded overtime) days a year, transportation benefit, 13th month, and health insurance benefit.

Fixed term

Full time – Temporary – 12 months duration

General Support

LE-4

Embassy of Canada, 130 rue du Faubourg Saint-Honoré, 75008 Paris

22-03-2021 at 23:59 UTC/GMT

Under general supervision, support services including several tasks for the Immigration, Refugees and Citizenship Canada (IRCC) programs and operations. Initiative to seek out information in order to complete files or to perform tasks. General knowledge of established policy guidelines.

MAIN ACTIVITIES
Provide information and assistance to internal and external clients in person or electronically to facilitate compliance with requirements, or their understanding of immigration application processes. Enter and validate information in departmental on-line systems; review applications and documents; identify shortcomings including incomplete applications, missing, or irregular information.
Process fee payments and prepare documents for refunding of fees.
Maintain filing system, search internal systems and access departmental websites to search or track information.
Utilize office equipment such as a computer, photocopier, scanners, fax machines, specialized printers, biometric capturing equipment, videoconference material and telephones.
Research information systems to support information gathering for the processing of the file/application and to support program integrity.
Translate and interpret written and verbal information, if required.
Provide assistance and orientation to colleagues and show new employees how to perform tasks.
Perform other duties.

Candidates will initially be selected based on the essential qualifications relating to education, experience and the required linguistic profile. Qualifications constituting assets may also be taken into account for the screening of applications.
Candidates will have to clearly demonstrate in their cover letter (750 words maximum) how they meet these criteria by explaining clearly and concretely how they meet each criterion of the essential qualifications, and where appropriate, the asset qualifications. Please note that it is not sufficient simply to assert that one meets the requirements or to list current responsibilities.
Short-listed candidates will subsequently be assessed in relation to the qualifications with the help of tools such as written exam, interview and reference checks.

Education:
French baccalaureate or equivalent diploma.

Languages:
Excellent knowledge of French (comprehension, written, spoken) and good working knowledge of English (comprehension, written, spoken).

Experience:
Recent and demonstrated professional experience (acquired within the last three years) of at least 1 year in performing administrative support in an office environment OR professional experience of at least three months in an immigration section of a Canadian diplomatic mission OR at IRCC (Immigration, Refugees and Citizenship Canada) in Canada.

Experience of current software applications including Microsoft Office (Outlook, Word, Excel) and the use of Internet search engines.

Knowledge:
Knowledge of IRCC’s mandate
https://www.canada.ca/en/immigration-refugees-citizenship/corporate/mandate.html

Abilities:
To provide administrative support;
To type and enter data efficiently and accurately, both in French and English;
To accurately verify data from various documents;
To determine priorities.

Competencies:
Client focus;
Adaptability and fllexibility;
Teamwork and cooperation;
Judgment;
Value and ethics.

Preference may be given to candidates who, in addition to having all of the essential qualifications, also have the asset qualifications listed below. In this case, candidates will have to explain in their cover letter how they demonstrate the following assets:

Education:
Post-secondary degree in an administrative field or university degree.

Languages:
Good working knowledge of spoken, reading and written Arabic.
Good working knowledge of spoken, reading and written Persian.
Good working knowledge of spoken, reading and written Spanish.
Good working knowledge of spoken, reading and written Portuguese.
Good working knowledge of spoken, reading and written German.

If candidates meet the criteria listed in the asset qualifications (education and/or languages), they must also clearly demonstrate how they meet these criteria in their cover letter and/or CV in order for these to be taken into account.

Full-time position 5 days/week.
Normal hours of work: 09:00 to 17:00.
Be able and willing to work overtime.
Open space working environment.
Immediate availability.

Full-time position 5 days/week.
Normal hours of work: 09:00 to 17:00.
Be able and willing to work overtime.
Open space working environment.
Immediate availability.

Reside in France and be authorized to work as an employee and live in France on a permanent basis.
Ability to obtain and maintain a “Reliability” security clearance from the Government of Canada.

This position is open to candidates who have their principal place of residence in France and are legally authorised to work in France permanently as an employee, who meet all of the pre-requisites, i.e. all the essential qualifications and potentially the asset qualifications, and whose applications are received by the closing date and time. Candidates must have their principal place of residence in France and their permanent work authorisation in France as an employee at the time of publication of this selection process. Important: The Embassy of Canada does not sponsor and does not assist people in any way in obtaining a residence or work permit. This position is also open to spouses and common-in-law partners of Canada-based staff* posted at the Canadian missions located in Paris (with diplomatic status) or spouses and common-in-law partners of Canada-based staff* posted in France with French governmental offices or international organizations or French military bases, who hold a valid Canadian or Fr

How to apply
Please complete the online application form.
Please provide a resume.
Please provide a cover letter by writing one or two paragraphs (750 words maximum) demonstrating how you meet each of the essential criteria and ensure that clear and accurate details are provided.
Candidates must clearly demonstrate in their cover letter how they possess the essential qualifications and if applicable the assets qualifications. They must clearly explain how they satisfy each criterion related to education and experience and linguistic profile with regard to the essential qualifications and, if applicable, with respect to each asset qualification.
Candidates must also include in their cover letter the names, titles, email addresses and telephone numbers of at least three people, including at least two direct supervisors, who can serve as professional references for work experience acquired over the last three years. The third reference may be a client, academic reference or other supervisor.
Any application missing any of the requested documents or requested information will be automatically rejected.

Important notes
Communication for this process will be sent by email. It is the candidate’s responsibility to ensure that the contact information provided is correct and updated as necessary.
Candidates will initially be selected based on the essential qualifications relating to education, experience and the required linguistic profile.
Candidates must meet the essential qualifications to be appointed to a position. Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.
Candidates who apply for this selection process must include an email address that accepts emails from unknown users (some email systems block these types of emails).
Candidates selected at the screening stage will be invited to participate in the following steps of the evaluation process, which will include one or several components. The assessment methods may include: written exams, interviews and reference checks.
Depending on the sanitary situation, assessments will be held either in person (i.e. candidates will have to be present in person physically at the Embassy of Canada, 130 rue du Faubourg Saint-Honoré in Paris 8.) or virtually. Candidates will have to adapt to the available format, which will not be flexible.
Assessments are planned as follows: Written exams on April 6 – 7, 2021 – Interviews on April 20 – 21, 2021.
The technical arrangements for participation in this selection process will be the responsibility of the candidates.
The costs associated with participation in this selection process will be the candidates’ responsibility. The Embassy of Canada in Paris does not reimburse any travel costs to and from exams/interviews, nor does it reimburse any relocation costs in the event of appointment.
After the assessments, a list ranking the candidates according to the results obtained will be established. The position will be offered to the top candidate based on the ranking.
The candidate will also be required to obtain a valid Government of Canada security clearance to work at the embassy.
The results of this competition may also be used to establish a reserve list of candidates, valid for a period of twelve months, for openings of similar permanent or temporary positions at the same level to be filled with IRCC program.
The Embassy of Canada in Paris does not directly or indirectly sponsor work permits and does not assist people in any way to obtain a residence or work permit.
All employees hired locally are subject to the LES Employment conditions booklet for France and required to pay into the French social security system. However, employees hired locally who are Canadian citizens will pay at source Canadian income tax according to the tax Convention between France and Canada. https://www.canada.ca/en/department-finance/programs/tax-policy/tax-treaties/country/france-convention-consolidated-1975-1987-1995-2010.html
For any question at any stage of the process, please send an email to
[email protected]. This email address does not accept any applications, which must without exception, be submitted online.