Receptionist, Kuwait.

4415

Receptionist

7944 KWD gross per annum

Indeterminate

This position is a LES (Locally Engaged Staff) position, subject to the Terms and
Conditions of Employment for LES in Kuwait Country.

Assistant

LE-04

Kuwait City, Kuwait

31-03-2021 at 23:59 UTC/GMT

Under the supervision of the Management and Consular Officer, the receptionist operates the central telephone switchboard serving all programs of the mission; provides general information to visitors on the Consular, Public Diplomacy and Trade Programs; controls physical access to the Chancery and provides a front-line reception service; The receptionist works as backup for the Consular section, accordingly, receives various types of documents from clients, delivers ready passports to Canadian citizens and
responds to consular inquiries received by emails, telephone or in-person; performs other duties as required.

Essential qualifications
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of
these essential qualifications.

Education:
• University degree/diploma from a recognized institution

Language:
• Fluency in English (written and spoken)
• Fluency in French (written and spoken)
• Fluency in Arabic (written and spoken)

Experience:
• Minimum (2) years of recent* experience working in an office environment with standard office procedures.
• Experience working with computers and a wide variety of office software applications.
• Experience providing services directly to clients in person, electronically and by telephone.
* Recent is defined as within the past 5 years

Rated Requirements
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

Knowledge:
• Good knowledge of Client Service

Abilities/Competencies:
• Ability to multi-task in a fast-paced environment
• Ability to maintain a positive attitude and a pleasant demeanor when dealing with individuals who are emotional or upset.
• Ability to communicate effectively.
• Ability to prioritize/Organizational skills
• Initiative/Judgement
• Teamwork

Asset Qualifications
Preference may be given to candidates who have the following asset qualifications:
• Experience working for an international organization or Embassy.
• Experience providing services to clients in a challenging environment.
• Experience organizing and managing mail-outs, couriers and distribution of informational material.
• Knowledge of Canada.

If candidates meet the factors listed in the asset qualifications, they must also clearly demonstrate how they meet these factors in their covering letter.

N/A

• The Embassy always seeks to create as much flexibility as possible within the Embassy workforce. The successful candidate will be given the opportunity to complete training related to consular work and passports which will allow the successful candidate the opportunity to take acting assignments within the Consular section as required.
• The successful candidate must maintain fluency in spoken and written English, French and Arabic at all times during their employment. The successful candidate must undertake to complete language assessments in any of the three languages as required by the employer.

• The successful candidate must complete and maintain an Enhanced Reliability Security Clearance.
• The successful candidate must be legally entitled to work in Kuwait.
• The successful candidate must disclose to the Embassy if they hold Canadian citizenship before being employed at the Embassy or if they obtain Canadian Citizenship at any time during their employment with the Embassy.

Open to internal and external applicants who are legal residents or citizens of Kuwait, who meet all of the essential requirements stated below, and whose applications are received by the closing date. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

How to apply:
• Please follow the link
http://chc.amris.com/wizards_v2/chc/vacancyView.php?requirementId=41bb& and complete the online application form.
• Candidates are required to upload a cover letter and CV in English or French. Applications which do not include the requested documents or information in the CV or cover letter will be rejected. Any additional information must be included as part of these two attachments.
• Candidates who are unable to submit their application due to technical difficulties must report these to: CSDPDHHumanResources/[email protected] prior to the closing date. Failure to so will result in the application being rejected.

Important notes:
• Candidates are entitled to participate in the appointment process in the official language of their choice. They are asked to indicate their preferred official language in their application (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).
• Candidates selected at the screening stage will be invited for further assessment. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests and/or presentations.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Canadian Embassy in Kuwait does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs. The Canadian Embassy in Kuwait does not sponsor work permits.
• If candidates need any special assistance in terms of attending exams or interviews, then please let us know during the application process.
• The results of this competition may also be used to establish an eligibility list of staff for similar openings at the Canadian Embassy in Kuwait which may arise in the 12 months following the completion of this competition

JD-KWAIT-Receptionist-Eng2021.pdf