Main Purpose of Job:

This is an exciting new role within the British High Commission’s Communications Team, who lead on all communication, media, and public diplomacy activities.  You provide communications support across the team of five, with particular focus on digital content production, internal communications coordination, and campaign delivery assistance. You will support the Digital Manager in developing engaging content for BHC social media channels and producing evaluation and monitoring reports. You will coordinate internal communications activities that keep BHC staff informed and engaged.  You will also assist in coordinating event and social media calendars, and other corporate tasks as required.

Roles and responsibilities / what will the jobholder be expected to achieve:

Digital Content Production Support (50%)

• Support the Digital Manager in developing and producing high-quality creative digital communications products including video, graphics, photography and short-form content for BHC social media channels and digital campaigns.
• Assist with content capture at events, visits and activities, including basic photography and video recording under the Digital Manager’s direction.
• Support preparation of digital content for publication, ensuring it meets brand guidelines and accessibility standards

Monitoring, Evaluation and Reporting (20%)

• Produce monthly evaluation reports on digital channel performance, analysing metrics and identifying trends to inform communications planning
• Compile media monitoring reports on coverage of BHC activities and UK-related stories in Singapore media
• Support the team in tracking and recording campaign outputs and outcomes
• Assist in gathering data and evidence for campaign evaluations

Campaign and Event Support (20%)

• Provide administrative and logistical support to communications campaigns, including coordinating stakeholder communications, managing RSVPs, and maintaining contact databases
• Assist with planning and delivery of communications elements for BHC events and visits
• Support the wider communications team with research, drafting of communications materials, and other tasks as required
• Help ensure effective cross-team working by coordinating communications activity calendars and sharing relevant information across the team

Internal Communications Coordination (10%)

• Compile and produce the BHC’s weekly internal newsletter
• Support planning and coordination of the monthly All Staff Meeting
• Maintain internal communications channels and ensure consistency of messaging and branding

• Digital content creation
  • Ability to create digital content including graphics, photography and short-form video suitable for social media platforms
  • Basic video editing skills and familiarity with content creation
  • Understanding of social media platforms and their content requirements (LinkedIn, Instagram, Facebook, X)
  • Ability to write clear, engaging copy for digital channels
• Organisation and administration
  • Excellent organisational skills with ability to manage multiple tasks and deadlines
  • Strong attention to detail and accuracy
  • Ability to coordinate meetings, events and activities
• Data and reporting
  • Ability to collect, organise and present data clearly
  • Basic analytical skills to identify trends and insights from metrics
  • Proficiency in creating reports and presentations
• Technical Proficiency
  • Proficient in Microsoft Office suite
  • Comfortable learning and using new digital tools and platforms including AI
  • Basic understanding of social media tools
•  Experience
  • Creating digital content for communications purposes
  • Supporting communications, marketing or campaign activities
  • Using social media platforms for professional or organisational purposes
  • Coordinating administrative tasks, events or activities
  • Producing reports and presentations
• Qualifications
  • education to A level standard or equivalent
  • Evidence of continuous professional development or willingness to undertake training