Kansas Department of Wildlife and Park
ADMINISTRATIVE SPECIALIST – Position #K0238546
This permanent, full-time position is located in the Licensing Section of Administrative Services Division at the Pratt Operations Office, and is directly supervised by Mary Becker, Public Service Administrator III.
Key Responsibilities:
- Serves as a team member involved in technical support group for the automated licensing/ boating system.
- Must be knowledgeable in all aspects of the system, assists with technical support on the phone, serves as a help desk for license agents, Department offices, and the general public purchasing online.
- Must be able to identify technical problems and provide solutions over the phone for vendors running specialized equipment and to customers having printing problems on Internet purchases due to PC software updates or printing problems on Internet purchases due to PC software updates or printing problems.
- Manages licensing vendors
- Ensures permits are accounted for accurately, balancing permits and monies collected at year end.
- Main contact with customers, issuing licenses/permits to walk-in customers.
- Assists with boating registration and renewals, answering customer calls related to boating
- Assists with tracking and returning void licenses received from license agents.
- Assists other areas of licensing during peak sales keeping current in all internal procedures for each section of the licensing division.
Benefits:
- Salary: Beginning hourly wage $18.26/hour – $19.17/hour
- Health and Insurance: Immediate group health, dental and vision coverage and life insurance coverage.
- Retirement and Options: KPERS Retirement plan and optional deferred compensation.
- Paid Leave: Holidays, sick leave, vacation leave, and parental leave.
Minimum Requirements:
- Two years of experience in general office, clerical and administrative support work.
- Two years computer experience with proficiency in Microsoft Office is strongly preferred.
- Applicants with demonstrated capability in the development of electronic forms and automated spreadsheets using Microsoft Office Products will be given preference.
- Must possess and maintain a valid driver’s license and pass a background check.
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