Foreign, Commonwealth and Development Office (Residence and Support Staff)
Waiter/Household Assistant
The British Embassy Manila is a large diplomatic mission (around 250 staff) delivering a dynamic and rapidly expanding programme of activity in support of the UK’s objectives on prosperity, security and consular matters. The Embassy is a modern, diverse and inclusive employer where everyone contributes to the Embassy’s CORE Values of Collaboration, Opportunity, Respect and Excellence.
Main purpose of the job:
To work as the leading member of the Residence team to safeguard that the Residence is run efficiently in accordance with the FCDO’s and HOM’s guidelines. This involves in liaising with the Residence Manager and Residence Staff by ensuring that duties and responsibilities are shared in the best way to deliver excellent service.
Roles and responsibilities:
- To ensure the Residence is ready to receive Ambassador’s guests for official engagements, including senior Philippine officials, international visitors and senior UK dignitaries.
- To provide an excellent service to VIP’s, Ministers visitors, and alike.
- Play a leading role in the organisation, preparation and delivery of Residence events such as but not limited to tea times, lunches, dinners, receptions, garden events, including the Queen’s Birthday Party.
- To maintain the Residence working areas in compliance with relevant health and safety standards including effective management of waste and recycling.
- To keep and maintain the cleanliness and orderliness of the Residence by good housekeeping skills.
- To inform the Residence Manager of any top up of wet and dry goods, laundry and cleaning materials and other necessary items to maintain sufficient supplies.
- Caring for crystals and stock-keeping silver, cutlery and glassware. Reporting of any breakage and discrepancies to Residence Manager.
- Assist the Chef when there is a function in the preparation only when needed.
- Prepare and serve meals for the Ambassador and his family when required and wash up.
- Prepare and print the menu card, name cards and seat plan for events and update the visitor’s logbook when the Residence Manager is away.
- To liaise with JLL (facilities management) on a case to case base to raise a work order for urgent item/s when the Residence Manager is away.
Resources managed:
- No direct line management responsibility, but responsible for working closely with a Residence team and the Residence Manager.
- Responsible for management, inventory and reporting of any and all household items, loss, discrepancy or breakage.
- Responsible for filing of Cash Imprest.
- Experience in handling VIP and VVIP guests
- Experience of event management, including set-up, table setting and service, and customer service
- Knowledge of alcoholic and non-alcoholic beverages
- Background in Food Handling Safety
- Acceptable housekeeping skills
- Computer literate
- Experience of complex event set-up
- Knowledge of flower arrangement and gardening
- Knowledge in baking and wine pairing
Changing and Improving, Delivering Value for Money, Managing a Quality Service, Demonstrating Resilience
1 April 2021
S3
Full-time, Permanent
48
Asia Pacific
Philippines
Manila
British Embassy
1
22,074
3 May 2021
This job requires a high degree of flexibility, involving weekend, early morning and evening work or even stay in at the Residence if necessary. Time off in lieu will be granted.
The British Embassy offers a competitive compensation package, 48-hour work week, guaranteed 13th and 14th month pay, 20 days paid annual leave (calculated on Pro-rata basis if joined after 1 January), extensive medical insurance, life insurance and access to a guaranteed 5 days of learning opportunities a year.
No accommodation or relocation expenses are payable in connection with this position. You must have work authorisation for the Philippines in order to apply.
Employment offers are subject to successful clearance of pre-employment checks. Staff recruited locally by the British Embassy Manila is subject to Terms and Conditions of Service according to local Philippine employment law.
All applications must be received before 23:55 local time at the specified application deadline.
Incomplete application forms will not be taken into consideration, so please ensure you provide the information requested. We regret to advise that we will only be contacting short-listed candidates. Applicants called for an interview will be assessed on the core competencies listed above.
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
The successful candidate should be able to start as soon as possible subject to successful clearance of pre-employment checks, including a pre-employment medical exam and security checks.
To help us with our recruitment effort, please indicate on the application form /in your cover letter where (ngotenders.net) you saw this job posting.