View Vacancy – China Network (CPK, SH, CGZ, CQ, CWH) – Part-Time Community Liaison Officer, AO (Internal Vacancy)
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Foreign, Commonwealth and Development Office (Operations and Corporate Services)
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Community Liaison
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Main purpose of job:
The British Consulate-General Guangzhou has a number of UK-Based diplomatic officers and spouses/partners. The jobholder will be the point of contact for them, providing information on working and living in Guangzhou. This includes: before their arrival, registration with schools, and once here, help with medical registration, and general settling in.
The jobholder will organise small events for UK-based office spouses and single officers, and will assist the Corporate Services Manager to forecast the annual education tuition budget and update the post report and fact sheet. In essence, the jobholder is the advocate and support to diplomatic staff and families on community issues.
Roles and responsibilities / what will the jobholder be expected to achieve:
Provision of local information relevant to diplomatic families currently residing at post or considering taking up a position (30%)
- For families, partners and officers (including those not yet at post) primarily on Spouse/Partner employment at Post, child and adult education, care and training opportunities, single officer and foreign born spouse issues, recreational facilities, social matters and completion of all Diplomatic Service Families Association (DSFA) returns.
- Provide an arrival welcome pack, ensuring the information is up to date. Support for UK based staff prior to arrival, including pre-departure calls for example helping them get in touch with local schools. Work with DCG on wider induction work for new UKB staff.
- Gather information and distribute information on issues of interest to staff and partners/spouses, or share such news or events through the internal networks.
Welfare support to officers and their families (30%)
- Welcoming single officers, couples and families as well as officers on temporary duty. Ensuring a smooth integration into the post community. Follow up to check that the settling in process is working, including assisting on getting mobile SIM, bank account, setting up wechat/Alipay accounts, local APPs registration etc. Being a source of referral and support where questions, problems and difficulties arise. Provide grocery basket and orientation for all new arrivals at post. Facilitate community events, including regular tea/coffee meetings. Take on the role of welfare manager during a crisis.
- Lead on, with support from the DCG/Consul-General and People Group, organising fun activities for the office throughout the year including (but not limited to): Chinese New Year party, Easter party, the annual staff party, Christmas drinks and children’s party. Member of People’s Group.
- Build a network locally with key contacts including Australian and American CLOs to swap best practice and ideas for activities to support the sense of community in the CG.
Advocate on behalf of officers and their families (20%)
- Advocate for UK based staff and dependants in addressing issues of importance with post management, including as their representative on Joint Management Board meeting, Post Security Committee, Housing Committee, Evacuation/contingency planning and the chief link between post and DSFA in London.
- Improve and build on the services provided, in response to feedback from officers.
General administration (20%)
- Maintain an accurate record of all diplomatic staff and families, including school information, clinic registration, and emergency contact details.
- Completing the annual cost of living survey, feeding into London’s process for calculating cost of living allowances for UK based staff.
- Inspect existing and new schools/kindergartens under the guidance of Education Team and complete inspection reports.
- Update Post Welcome Pack, CLO Homepage on Post’s SharePoint site, input to update review of Post Report and Post Fact Sheet.
- Organise annual Poppy Appeal Collection and send returns to London.
- Administer post gifts and hospitality register, registering and handling higher value gifts and respond to staff queries.
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- Good customer service and communication skills.
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• Previous relevant experience, including experiences of previous overseas postings within the FCDO or PAGs would be an advantage.
• Some Chinese language skills would be beneficial.
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Changing and Improving, Delivering at Pace, Managing a Quality Service, Working Together
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13 May 2026
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Administrative Officer (AO)
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Permanent, Part-Time
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17.5
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Asia Pacific
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China
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Guangzhou
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British Consulate General
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1
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CNY
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6,422 RMB for Chinese staff and 8,995 RMB for expatraite staff for this 50% part-time role.
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monthly
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15 June 2026
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The role will be based in Guangzhou.
It can occasionally involve evening or weekend work. Time-off-in-lieu or flexible hours will be arranged.
Learning and Development Opportunities:
Access to a broad range of learning and development opportunities, including structured training in sector-specific knowledge and soft skills, mentoring and coaching, as well as on-the-job learning to support your professional growth and career progression.
Working Patterns:
17.5 hours of work per week from Monday to Friday, 09:00-17:00. There may be occasions that may require you to work outside normal hours.
Other Information:
To get in touch directly with the hiring manager for more information about the role, please send a request to Ask CBS HR Hubs
No accommodation or relocation expenses are payable in connection with this position. All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.
The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.
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Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.
Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen. We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.
Note: All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
To ensure a successful application it is important that you explain how you demonstrate these behaviours, including through your experience. You are strongly advised to read the Success Profiles Civil Service Behaviours Framework, which provides detailed guidance on how the behaviours are defined. Applicants are encouraged to use the STAR (Situation, Task, Action, Result) format to prepare specific examples of when they have demonstrated these behaviours in their application. Using the STAR format to provide evidence of your skills and experience in your application and at interview helps to give a structure. You briefly describe the situation in which you showed the behaviour, and then explain your task in addressing the situation, what action you took and the result of this. For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender and nationality. The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
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To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
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