Team Lead Cloud and Data Centre Services


Salary: HG 16T Circa £60,000, negotiable depending on experience

Job Type: Full-Time, Permanent

Location: Cardiff, UK

Hybrid working: 2 days in office

About the IB

The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.

About the job

Responsible for leading the design, delivery and control of global IT Infrastructure services, enabling the organisation with an efficient, scalable, and resilient global infrastructure. The role manages the Cloud and Data Centre team to deliver expert technical services across infrastructure environments and ensures the effective delivery of both project and operational services.

Key Responsibilities

    Lead the design, delivery, and management of global IT infrastructure services across cloud and data centre environments

    Manage and develop a team of infrastructure and cloud engineers

    Ensure delivery of services in line with agreed Service Level Agreements (SLAs)

    Define and maintain infrastructure standards covering availability, resilience, performance, and security

    Oversee vendor management and supplier performance

    Lead disaster recovery planning and execution aligned to business continuity strategies

    Coordinate implementation of new systems into the global infrastructure environment

    Develop infrastructure and data centre strategy aligned to organisational goals

Requirements and Qualifications

    Degree level education or equivalent with relevant IT certifications (Azure, AWS, ITIL)

    Proven experience in infrastructure or cloud operations roles

    Strong knowledge of Azure and AWS cloud platforms

    Experience with enterprise networking concepts such as TCP/IP, VPNs, and firewalls

    Knowledge of virtualisation technologies such as VMware

    Experience working with Linux/Unix environments

    Strong communication skills across technical and non-technical stakeholders

    Line management or leadership experience

    Strong analytical and problem-solving skills

Benefits

    Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary

    10% employer pension contribution with a 3% employee contribution

    Enhanced family friendly benefits

    25 Days Annual Leave plus public holidays. The opportunity to purchase up to 5 days of leave each year.

    Life assurance 4x annual salary

    Flexible working hours (core hours are 10am-12pm and 2pm-3pm), 37.5 hours per week

    Paid volunteering leave

    Excellent continuous professional development

Opportunity & Belonging

We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer, and we welcome applications from all qualified applicants. As a global employer, we adhere to all relevant employment legislation in the countries in which we operate, and we’re happy to provide any reasonable support or adjustments as needed to ensure applicants can fully participate in our recruitment process.

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