France : SEA & Child Protection Investigation Officer – Paris

CDI | ASAP

ACTED

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. With a team of 4,600 national staff 400 international staff, ACTED is active in 37 countries and implements more than 500 projects a year reaching over 14 million beneficiaries.

ACTED HQ

In ACTED HQ in Paris, some 60 people are dedicated to provide operational support to the projects implemented in our coutries of intervention.

You will be in charge of

1. Investigation:

Under direction of the ACTED Group Transparency, Compliance and Investigation (TCI) Director and in close collaboration with the Human Ressources Director, the SEA & Child Protection Investigation Officer will participate in the evaluation and processing of SEA and Child Protection alerts. He/she will contribute to:

a) Monitor the grievance complaint mechanism, update the level 5 alerts register and analysing data:

• Monitor the grievance complaint mechanism, identify the level 5 complaints (SEA and child protection related) and forward all the level 4 and below complaints to appropriate staff either in country or in HQ.
• Maintain a consolidated register of the level 5 alerts received on [email protected] (opening of cases);
• Develop reports and statistics.

b) Conduct and provide guidance for objective, fair, thorough, confidential and timely investigations into allegations of SEA & Child Protection in close link with TCI and HR Director.

• Conduct preliminary data gathering related to complaints received and evaluate the credibility of the alerts /complaints;
• Maintain a survivor centered-approach throughout the investigation in close link with the HR department;
• Ensure that all information is maintained with the utmost care and confidentiality;
• Develop investigations plan which determine scope, timing, and direction of SEA and child abuses investigations and follow-up with the people concerned;
• Review and research evidence/documents to draw conclusions: (i) organize and conducts interviews; (ii) document all investigative steps;
• Produce /oversee the preparation of investigation reports with recommendations;
• Ensure follow-up of recommendations provided;
• Draft donor notifications in line with the Investigation Manager.

2. Contribute to develop PSEA & Child Protection mechanisms (incl. sensitization trainings) based on lessons learnt and best practices (i) to reduce the risk of exploitation and abuse and (ii) to raise awareness among ACTED’s staff

• Contribute to SEA and Child abuses risk assessments upon requests;
• Make recommendations/suggest corrective actions to address gaps in knowledge, systems or procedures to strengthen prevention efforts.
• Contribute to the development of training materials on safeguarding investigation methodology for country coordination and senior management;
• Remains up-to-date on relevant trends and activities in the global compliance profession notably within the International Aid sector, particularly as relates to SEA & Child Protection investigations.

3. Reporting, support and other tasks:

• Contribute to reports and presentations for the ACTED Group Transparency, Compliance and Investigation Director, HQ and/or Country Directors, Board and SEA Committee meetings related to safeguarding investigation and hotline performance and effectiveness (e.g. data collection, statistics);
• Any other tasks as requested by the line manager.

Expected skills and qualifications

• Master degree, preferably in a development/humanitarian related field
• At least 1-2 years of professional experience in humanitarian and/or development organizations
• Previous experience in working in developing countries would be a strong advantage
• Experience in Protection :

– leading and completing SEA and Child abuses investigations

– safeguarding/sexual exploitation and abuse principles and standards

– previous management of a whistleblower hotline could be a strong advantage

– creating and rolling out culturally sensitive training and capacity-building programs, materials, and communications

– Good organizational and communication skills with international and national staff

• Flexibility and adaptability are essential, as well as the ability to plan, take initiative and work independently and under pressure
• Excellent communication and drafting skills in English & French
• Familiarity with basic office software programs
• Strong confidentiality ethic, used to work with sensitive datas

Conditions

• Salary defined by the ACTED salary grid depending on education level, expertise – between 1800e and 1900e net per month
• Affiliation to health inssurance
• Food allowance on working days
• 50% of Navigo pass taken in charge