Employment Case Manager

Description
Develop, create, and maintain employment solutions for refugees and other displaced person
Assess clients’ employability and assist with development, formulation and implementation of employment service plan, resumes and job applications
Identify job opportunities, assist with application completion, coordinate interviews, advocate for clients and follow-up with employers
Complete all case notes and program documentation, ensures accuracy and compliance within program guidelines and confirms timely delivery of services
Ensure timely data entry into agency and state funder databases
Provides safe, timely, and supervised transport for clients to off-site appointments or activities as needed
Provide or organize on-the-job interpretation services as needed
Communicates, coordinates and promotes program within community and partners.
Respond promptly to employer requests and inquiries
Serve as an advocate for clients
Perform other duties as assigned

Qualifications
Education:

Graduate of an accredited 4 year college or university preferred
A comparable amount of training and experience may be substituted for degree
Experience:

Background in job development in social services setting preferred
Previous case management experience 1-3 years preferred; Experience working with diverse populations and refugee social services programs preferred
Experience and education may be substituted for one another.
Knowledge/Skills:

High English language proficiency and excellent communication skills both verbal and written required
Computer proficient including Microsoft Office applications (Word, Excel and Outlook) required
Fluency in an additional language spoken by the client base preferred
Licenses/Certifications:

Valid Texas driver’s license and minimum mandatory Texas automobile insurance coverage; Must be able to provide own daily transportation