Project Development Officer

Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

Project: Yemen Integrated
Urban Services Emergency Project Phase II (YIUSEP II), Yemen Emergency Human
Capital Project (YEHCP), and Integrated Water and Sanitation Emergency Project
(IWISE)

Duty Station:
Yemen

Contract/Level:

Contract Type: Daily
Retainer – CTG

Supervisor:
Project Manager

Duration: Initially until
end of 2026 with extension possibility

About the Region

The Our client Middle East Region (MR) provides strategic leadership, performance oversight, and support to Our client operations across Iraq, Jordan, Lebanon, Syria, Yemen, and the State of Palestine. MR is responsible for positioning Our client as a key development partner in the region through high-level engagement with regional bodies, UN coordination mechanisms, development banks, donors, and intergovernmental organisations. By fostering strategic partnerships and promoting operational excellence, the region supports country teams in delivering sustainable solutions to complex development, peace, and humanitarian challenges.

About the Country/Multi-Country Office

Established in 2004, the Our client Amman Multi-Country Office (MCO) provides strategic and operational support to partners across Jordan, Syria, Lebanon, Iraq, Yemen, and the Gulf countries. The MCO delivers solutions that address development, peace, and humanitarian challenges through infrastructure, procurement, project management, and human resources
services. Working in close collaboration with national governments, UN
agencies, and donors, the office supports efforts to advance the Sustainable
Development Goals. Its portfolio includes large-scale operations focused on
improving essential services, strengthening national systems, and enhancing
resilience in complex and fragile settings.

About
the Project Office

The Our client Yemen Country Office supports partners in restoring essential infrastructure and public services amid a protracted, multifaceted crisis. Operating since 2013, the office delivers integrated interventions in urban services, energy access, health, water and sanitation, transport, and solid waste management sectors. The office also facilitates operational support for UN partners. With strong coordination across the different stakeholders, Our client Yemen supports the strengthening of local capacities and contributes to peacebuilding, recovery, and sustainable development efforts.

Job Specific Context

The Social Development Officer plays an important role in assisting that our client subprojects in Yemen adhere to high social standards, particularly those set by the World Bank’s Environmental and Social Framework (ESF) and our client’s Environmental and Social Sustainability framework.

Working with the E&S Specialist, this position is essential for mitigating social risks associated with infrastructure rehabilitation, urban service delivery, water, and health sector activities in a fragile, conflict-affected environment (FCV). The role focuses on supporting subproject screening, instrument preparation, stakeholder engagement, labor standard oversight, and the implementation of the Grievance Mechanism (GRM) to safeguard community well-being and project sustainability

Role objectives

Functions / Key Results Expected

1.Compliance Support

●Subproject
Screening: Assist in preparing,
reviewing, and validating Environmental and Social Screening Forms for all
proposed subprojects, ensuring rigorous verification of screening documents
submitted by Implementing Partners (IPs).

●E&S
Instrument: Support the drafting,
review, and regular updating of site-specific Environmental and Social
Management Plans (ESMPs), Resettlement Action Plans (RAPs), and Abbreviated
RAPs where applicable, ensuring alignment with WB Environmental and Social
Standards (ESS).

●Inclusive
& Protective Design Integration: Proactively ensure
subproject designs embed social inclusion, gender mainstreaming, universal
access, protection of vulnerable/disadvantaged groups, and robust prevention of
local social conflict.

2.Stakeholder Engagement and Social Accountability

●Inclusive Consultation & Vulnerable Group
Outreach: Facilitate meaningful, culturally appropriate
public consultations and information disclosure in line with the Stakeholder
Engagement Plan (SEP), utilizing targeted methodologies to ensure the
participation of Internally Displaced Persons (IDPs), female-headed households,
and persons with disabilities.

●Local Governance & IP Liaison: Maintain continuous, transparent communication and consultation
with local authorities, traditional leaders, IPs, and beneficiary communities
to manage expectations and mitigate project-induced risks.

●Continuous Engagement Monitoring: Oversee and sustain the execution of stakeholder engagement
activities at the community level throughout the entire lifecycle of subproject
implementation.

●Social Accountability Documentation: Capture, categorize, and archive community concerns, feedback,
and expectations, verifying that contractors take visible corrective action
based on community input.

●IP & Contractor Compliance Oversight: Ensure that Implementing Partners and contractors execute
standardized engagement protocols before, during, and after the completion of
all subproject works.

●Grievance Mechanism (GM) Operationalization: Support the establishment, daily operation, and performance
monitoring of the project’s multi-tiered GM at the IP and site levels, ensuring
all complaints are logged, investigated, and closed within established World
Bank timeframes.

●GM Accessibility and Awareness: Drive the resolution of high-level grievances while proactively
ensuring that GM intake channels and system procedures are widely recognized by
all project-affected parties and beneficiaries.

●Functional System Verification: Validate that all Implementing Partners and contractors develop
and maintain functional, responsive grievance systems that strictly adhere to
overarching project requirements.

3.Field Monitoring and Reporting

●Non-Compliance Tracking & Rectification: Conduct regular field visits to identify instances of social
non-compliance, co-develop time-bound Corrective Action Plans (CAPs) with
contractors, and rigorously track resolution progress.

●Data-Driven Social Reporting: Collect, clean, and consolidate field-level data to formulate
high-resolution social monitoring inputs, maintaining structured logs, social
non-compliance issues, and Grievance Mechanism (GM) performance indicators.

●Labor Requirements Oversight: Monitor the implementation of labor requirements (ESS2),
verifying that contractor workers receive appropriate training, sign Codes of
Conduct (CoC), and have access to a functional, dedicated worker GM. Verifying
the workers payments and ensuring workers wages are timely paid by the relevant
employers under the Project.

●Land & Resettlement Verification: Verify subproject compliance with the project’s Resettlement
Framework (RF) and monitor any processes involving Voluntary Land Donation
(VLD) or asset impacts to ensure zero unauthorized economic/physical
displacement.

●Community Health, Safety & Security Monitoring: Assess and monitor subproject impacts on community health and
safety (ESS4), including traffic safety, exposure to hazards, and security
arrangements, ensuring critical incidents are escalated and addressed
immediately.

4.
Capacity Building and Knowledge Management

●Support in
developing and delivering targeted training and orientation sessions on social
safeguards, worker Code of Conduct, labor requirements, and GM operations for
our client personnel, IPs, contractors, and local community committees.

●Maintain organized,
audit-ready social documentation archives (consultation minutes,
gender-disaggregated attendance sheets, GM registries, and training logs).

●Assist in capturing
success stories, lessons learned, and best practices to contribute to HSSE and
social safeguard guidance documents and tools.

Deliverables and Timeframe

Work
Days and Payment Fees

The
estimated duration of the assignment is 36 working days over a period of
3 months (October–December). The consultant will be remunerated based on
the successful completion and acceptance of the deliverables outlined in the
assignment, at a daily rate of USD XXXX, for an estimated total contract value
of USD XXXX inclusive of applicable CTG management fees.

Project reporting

To project Manager 

Key competencies

N/A

Team management

No Team Management 

Further information

Education Requirements

Required:
An Advanced University Degree (Master’s degree or equivalent) preferably in
Social Sciences, Sociology, Development Studies, Public Administration,
Environmental Science, International Relations, or relevant scientific/social
disciplines is required.

Desired:
A First-Level University Degree (Bachelor’s degree) in combination with an
additional 2 years of relevant work experience can be accepted in lieu of the
advanced degree.

Experience
Requirements

Required:

●A minimum of 4
years of relevant professional experience with a Master’s degree (or 6 years
with a Bachelor’s degree) in social risk management, stakeholder engagement,
grievance handling, or social safeguards support is required.

●Experience in
stakeholder engagement, public consultations, and community facilitation is
required.

Desired:

●Direct, proven
experience working on World Bank-funded projects and a strong understanding of
the ESF and ESSs (specifically ESS1, ESS2, ESS4, ESS5, and ESS10) in FCV
settings (Yemen or similar context) is highly desirable.

●Experience in
providing technical support and guidance on E&S and social risk issues to
project teams, contractors, and local partners is an asset.

●Experience in
monitoring and reporting on social compliance, GM performance, and field-level
incidents is an asset.

●Proven ability to
engage and collaborate with stakeholders at various levels, including
government agencies, local implementing partners (such as PWP, RMF, Local
Corporations), contractors, and local communities.

●Excellent
communication and interpersonal skills to effectively communicate social
safeguard concepts and promote community accountability.

●Experience
supporting capacity building, training, and document control initiatives is
desirable.

Language Requirements

Disclaimer:

· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.

· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility

· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.