Administrative Assistant, Donor Response

Job Description

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A day in the life of an Administrative Assistant, Donor Response 

At Samaritan’s Purse, the Gospel really is the center of all we do!  We start each day with a time of devotions and prayer.  We hear from members of our staff, both from IHQ and our global offices, as well a special guest speakers who encourage us in God’s word.  We then join together to prayer for one another, as well as praying for staff and volunteers who serve around the globe.  We get paid to start each day this way! 

Job Duties

• Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.
• Assist the Donor Ministries Response Team (DMRT) with the following support:
  • Response Center
    • Prepare and update monthly team huddle speaking points.
    • Provide daily and weekly email updates and debriefs.
    • Prepare and send meeting invites for huddles and training classes.
    • Enter monthly recurring draft information following proper procedures.
    • Ensure that staff have needed supplies.
    • Communicate Prayer Line airing hit times and maintains the sign-up sheet to reflect coverage needs.
    • Provide inbound phone coverage during times of increased activity.
    • Support all outbound call campaigns.
  • Reports and Audits
    • Prepare and updates error report and provides to supervisors.
    • Complete weekly source code audits.
    • Prepars and audit recurring draft report.
  • Mail and Correspondence
    • Sort, log, and distribute incoming mail for the DMRT.
    • Work with Donor Services Administrative Assistant to distribute emails to DMRT.
    • Monitor the DMRT time off email box and updates time off calendar according to guidelines.
• Assist with meeting preparations as needed for DMRT leadership. Participates in staff meetings as required.
• Cross-train with other Donor Ministries administrative assistants to ensure operational procedures are addressed during absences of other administrative staff.
• Assist in communicating to donors and prospective donors the various ministries of Samaritan’s Purse. Maintains a thorough working knowledge of response procedures, donor database, donor materials, and daily ministry issues and ongoing ministry projects.
• Assist with Donor Ministries social functions and team building activities.

Check out why people love serving with Samaritan’s Purse: https://bit.ly/2F8Nom5

Qualifications & Experience

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.
• Minimum of an Associate’s Degree and one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience is required.
• General knowledge of Outlook, Word, Excel, SharePoint, Avaya CMS, ACRM, and other related office support software or equipment.
• Exceptional customer service skills.
• Effective communication and interpersonal skills including written and verbal communication skills
• Strong team player with a high degree of flexibility

Job Location: North Wilkesboro, NC

Type (Full-Time/Part-Time/Associate): Full-time

Benefits

• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long term and short term disability insurance
• Term Life insurance
• 401(k) retirement savings plan
• Paid holidays, vacation, and sick/personal time

Samaritan’s Purse Mission Statement:

Samaritan’s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan’s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan’s Purse Statement of Faith:

* We believe the Bible to be the inspired, the only infallible, authoritative Word of God.  (1 Thessalonians 2:13; 2 Timothy 3:15-17)

* We believe that there is one God, eternally existent in three persons:  Father, Son, and Holy Spirit.   (Matthew 28:19; John 10:30; Ephesians 4:4-6)

* We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.   (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)

* We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)

* We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.   (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10)

* We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.  (1 Corinthians 15:51-57; Revelation 20:11-15)

* We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  (1 Corinthians 12:12, 27; Ephesians 1:22-23)

* We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ.   (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)

* We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other.  God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society.  For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female.   (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)

* We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.   (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)

* We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.   (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)