Consultancy – Knowledge Management

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, knowledge

Purpose of Activity/Assignment:

How can you make a difference?

SCOPE OF WORK:

1. Inception Phase and Project Roll out plan – In discussion with SACO colleagues the consultant will provide a project plan with key milestones for the delivery of the ECM roll out from June – December 2021 that will be communicated to all staff together with an orientation to staff on ECM and its functionalities.
2. Design and Development of the UNICEF SACO ECM: Building on the existing work done by SACO ICT and other colleagues and following a discussion on the KM needs of the office, the consultant will finalize the design of the ECM site ensuring to take advantage of the full capabilities of the system. The development of the ECM site will include discussions with key colleagues and uploading of all existing organized electronic documents into the correct folders and populating areas of the site.
3. Build capacity, and incentivizing SACO staff to effectively use ECM as a platform for the overall KM-enabling environment. Capacity may include a combination of webinars and virtual orientations, hands on support, mentoring and provided feedback to improve capacity on KM.
4. Knowledge Management Governance Structure – Creation of a governance structure for ECM / KM more broadly including ToRs for KM focal points for the office and section.

** The overall number of days shall not exceed the 60 days specified below how the consultancy is part time spread over the course of 7 months.

Work Assignment Overview…

Tasks/Milestone: Inception Phase and Project Roll out plan   Orientation of Staff on ECM and ECM roll out plan Design of ECM Review of Existing Documents and Uploading on ECM Creation of Governance Structure, Incentive Plan and TOR for Focal points Orientation for All staff on updated ECM site Dedicated Orientation for KM Focal Points Discuss and follow up with each Section On-going touch base meetings with Supervisor On-going review and adjustment of ECM design and document repositories following discussions with focal points and sections

Deliverables/Outputs: Inception Report discussed and agreed with supervisor Orientation meeting for all staff with corresponding PPT and NFR Site Map Updated ECM Site Governance document and ToRs PPT for Orientation – Short NFR PPT and session with Focal Points NFR from each meeting NFRs NFRs

Timeline 3 days   3 days 3 days 10 days 5 days 3 day 3 days 10 days 10 days 10 days

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are…

[insert competencies]

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.