Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 87 million registered learners as of June 30, 2021. Coursera partners with over 200 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in many high-demand fields, including data science, technology, and business. Coursera became a B Corp in February 2021.
The Enterprise Solutions team serves global organizations, including leading companies, governments, and nonprofits, who seek to upskill or retrain their workforce with the world’s best education. This team is made up of three sub-teams: Sales, Customer Success, and Revenue Strategy & Operations. The teams operate globally and have members based out of our offices in Mountain View, New York, London, Gurgaon, and Abu Dhabi.
Job Overview:
As part of Coursera’s Enterprise team, you will play a key role in increasing global access to a world-class education. You will help build Coursera’s Enterprise business and partnerships and work across the organization (with business development, product, university partnerships, and legal) in service of Coursera’s growth and long-term success.
You are a passionate, entrepreneurial sales professional and you will be responsible for closing deals in the Enterprise space.
Responsibilities:
- Meet and exceed all quarterly and annual sales quotas
- Effectively prospect, qualify, develop, and close upsell & cross-sell opportunities to grow Coursera’s share of wallet in a set of strategic enterprise university accounts
- Develop shared vision for strategic partnerships with client leadership, and build robust account plans to effectively execute against respective account strategies.
- Navigate large higher education organizations to identify/ surface critical business and talent challenges/ opportunities and demonstrate solution-fit through consultative sales approach
- Work closely with cross functional teams viz. Customer Success, Implementation & Skills transformation to ensure seamless customer experience
- Be the voice of Coursera’s higher education customers, sharing customer-driven insights across Coursera, including product, engineering, business development, and legal
Basic Qualifications:
- 12+ years of enterprise sales experience
- Extensive enterprise sales experience at a SaaS company (experience selling to higher education segment, large universities is preferred)
- Experience of consistently exceeding quota of $1 Million and more, with proven success in accurately forecasting targets, and achieving sales commits
- Track record of establishing senior level, long term client relationships to generate cross-sell and upsell opportunities with strategic accounts.
- Experience of managing meetings with C-suite representatives and key decision makers – President, Chancellor, Vice Chancellor, Dean
Preferred Qualifications:
- Extensive enterprise sales experience at a SaaS company and in Higher Education. Proven track record selling enterprise solutions into large/complex accounts and over-achieving quarterly and annual sales targets.
- Experience in establishing senior level, long term client relationships to generate cross-sell and upsell opportunities with strategic accounts
- Ability to hold your own in meetings with C-suite / higher education leaders and representatives from prospective partners and speak as a thought-leader and visionary in the learning space
- Superior written and verbal communication skills, strong analytical and creative problem solving abilities, excellent interpersonal skills, organizational, and operational skills
- Entrepreneurial drive and comfort working autonomously and as part of a team in ambiguous, quickly-changing environments and passion for education
- Outstanding ability to collaborate, understand and empathize with others
If this opportunity interests you, you might like these courses on Coursera:
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].
Please review our CCPA Applicant Notice here.
India /
Business Development & Customer Success – Business Development /
Full-time Exempt
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