Admin Assistant – Turkish National

General Description of the Organization:

Orange is a non-governmental civil society organization devoted to alleviating the suffering and improving the sustainability mechanisms of conflict-affected populations. Orange partners directly with affected Syrian populations delivering humanitarian and development programmes, Livelihood, Education, and Protection, to enable them to improve their living practices and their sustainability mechanisms.

Orange also collaborates with national and international non-governmental organizations, local initiatives responding to the humanitarian Syrian crisis with capacity development programs, to be better equipped with the skills they need to prepare and respond to the affected population’s needs and to ensure that these communities where we work in are ready for any future disasters.

Job Description:

Characteristics :

• Strong focus on organizational tasks
• Strong collaboration with the other project team

Permanent Tasks and Responsibilities :

1. Running of livelihoods centers (50%)

2. Welcome beneficiaries at the center, provide orientation information, and refer them to a Counselling Assistant

3. Organize and facilitate access to the computer room

4. Plan use of training rooms on a bi-weekly basis and share planning with training officers and trainers

5. Facilitate the organization of other events related to the project

6. Provide logistics support and closely coordinate with the logistics department to address logistics needs

7. Maintain robust communication channels at the center to ensure beneficiaries and staff have access to information in a transparent manner

8. Raise any issues and challenges about the running of the centers with the supervisor in a timely manner

9. Organization and facilitation of training sessions (30%)

10. Reach out to beneficiaries to invite them to participate in training and other livelihoods activities per the recommendations of the Counselling Assistants

11. Lead procurement of training materials and distribute at training sessions

12. Ensure attendance sheets are filled out by all training participants and trainers at each training section

13. File attendance sheets and training evaluations

14. Maintain up to date contact information for beneficiaries and follow up with them after they receive training or other support, answering their questions and responding to their concerns

15. General Programming and Operations (10%)

16. At all times be aware of, note, and report to supervisor the changing needs of target populations

17. Identify and discuss new approaches to improving the running of the livelihoods center and livelihoods activities

18. Maintain the Complaints and Feedback Mechanisms (i.e. suggestion box at the center) and liaise with relevant staff to analyse beneficiary feedback.

19. Monitoring & Evaluation (10%)

20. Work closely with the monitoring and data management team to provide relevant information and data, such as registration numbers, beneficiary feedback about activities, attendance sheets, training evaluations, etc.

21. Participate in the internal evaluation of the program

22. Complete any additional tasks identified by Supervisor

Child safeguarding policy

Orange aims to create an organization that is safe for children but is also aware of the need to keep child protection concerns proportionate and to guard against over-zealous attitudes. Child abuse thrives in closed and secretive atmospheres. Orange’s best protection is to create an open and aware culture where people are not afraid to speak about their concerns.

any employee, consultant, contractor or the supplier undertaking an activity on behalf of Orange capacity building must sign the Child Safeguarding – Declaration of Acceptance Form and comply with the Orange Child Safeguarding Policy which is a statement of Orange commitment to preventing abuse and protecting children with whom it comes into contact.

Essential Qualification :

• University degree or advanced training/coursework in administration, human resources, communication, or a related field
• Knowledge and practice with Word, Excel, Outlook, etc.
• Relevant professional experience with a humanitarian aid organization is preferred

Preferred Experiences :

• Experience in center/event management
• An understanding of humanitarian/civil society issues in Turkey and the region
• Experience working with Syrian refugees

Requirements :

• Strong organizational and communication skills
• Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment
• Ability to multi-task and cope with competing demands under tight deadlines
• Flexibility, enthusiasm, and willingness to learn from others
• Turkish nationality is essential.

Language Skills :

• Fluency in Arabic and English (both written and oral).
• Turkish is an advantage.

* For this position Turkish nationality is required.
* Only shortlisted candidates will be contacted.