Award Management System Support Manager

The Opportunity

Save the Children International has an exciting opportunity for you to join our team as the– Award Management System Support Managerat London Save the Children office location.

Role Purpose:

Are you passionate about helping to create lasting change in the lives of children? Save the Children’s global ambition for 2030 is that no child will die of preventable causes; that all children will learn in school; and that violence against children will no longer be tolerated.

We are seeking a dynamic team player to join Save the Children International in London as our Awards Management System (AMS) Support Manager. Award Management is a key function across Save the Children International and Save the Children Members, ensuring efficient use of funding and its co-ordination across our 55 country offices and 17 Save the Children Members.

The AMS Support Manager will be a key part of the Award Management team in the International Program Operations department and will be the process and systems manager for Save the Children’s Award Management System (AMS). AMS is an online system used globally by Save the Children to manage its awards operations in 5 regions and 17 Save the Children members who work with SCI.

This role will be responsible for:

• Leading the business as usual (BAU) operations of Save the Children’s global Award Management System
• Leading a network of AMS champions, IT first line support staff and super users based globally, ensuring that key learning materials and support guidance is shared and used effectively. Coach AMS advisers in the team and provide guidance and support.
• Ownership of the AMS training materials, ensuring they meet the learning needs of end-users.
• Manage the development of system enhancements in close coordination with software development team and key end-users.
• Collaborate with other Save the Children priority projects (coding, PRIME, Agresso On-boarding, Right First Time, FlexOM etc) to ensure seamless integration of processes, tools and systems across Save the Children.
• Provide leadership across the Save the Children family for ensuring data quality and integrity.

This is a highly collaborative role, working daily with senior stakeholders throughout Save the Children across the world, to facilitate a culture of data quality and system efficiency to help support our global ambition for children.

In the event of a major humanitarian emergency, you will be expected to work flexibly outside the normal role profile and be able to vary working hours accordingly. This position may require travel to Save the Children International offices to support centre, regional and country office staff. 

In order to be successful you will bring/have:

EXPERIENCE AND SKILLS

Grant & Contract management:

• Understanding of NGO grant management
• Ability to demonstrate practical know-how of award management at operational level

Capacity building:

• Excellent skills in developing manuals, guidance and tools that are accessible and user-friendly.
• Knowledge of the design and delivery of face to face and online trainings

Personal skills:

• Excellent project management and prioritisation skills; strong organizational and follow-up skills
• Highly developed interpersonal skills including influencing, negotiation and coaching; ability to work across different cultures.
• Excellent verbal and written communication skills; ability to explain complex issues to a wide range of audience.
• Ability to manage a complex and varied workload; to work effectively under pressure; and to organise and prioritise work to ensure departmental deadlines are met.
• An energetic, flexible and proactive approach with the ability to work both independently and cooperatively within a team setting and across teams
• Solid skills in Microsoft applications. Experience managing content on intranet type systems a plus.
• Ability to challenge and negotiate assertively and cooperatively with senior staff.

Demonstrable commitment to equal opportunities and awareness of what constitutes good practice. 

We can offer circa £ 39,000 per annum (If based in UK) with an option of flexible working hours. If the role is based outside of the UK, National T&C (including pay) will apply.

Where we Work – Where We Work | Save the Children International

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

Application Information:

Please attach a copy of your CV and cover letter with your application, and include details of your salary expectations. A copy of the full role profile can be found at www.savethechildren.net/careers/apply

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

Save the Children does not charge a fee at any stage of the recruitment process.