Common Services Officer – High Commission of Canada in Australia

4277

Common Services Officer

$86,190 AUS

Indeterminate

This position is a LES (Locally Engaged Staff) staffing, subject to the Terms and Conditions of Employment for LES in the High Commission of Canada in Australia

Officer

LE07

High Commission of Canada in Australia

21-12-2020 at 23:59 UTC/GMT

Reporting to the Management Consular Officer, the incumbent of this position delivers one or more services of the Common Services Program, which focuses on: providing financial/accounting and budget management advice and services, providing HR services such as payroll processing; promoting information management in the documentation of the services; maintaining working relationships with various stakeholders; having the ability to supervise staff; as well as performing other duties when required.

Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.
Education:
• A university degree or equivalent qualification from a recognized university or post-secondary academic institution related to the position (such as Business Administration, Public Administration, Accountancy, etc.) or equivalent combination of experience and trainingLanguage:
• Proficiency in English (Oral and Written)
Experience:
• Minimum of three years’ experience with general administrative duties (including dealing with office administration, client service, office policy, office communications, local bureaucracy)
• Minimum of three years’ experience in managing budgets, forecasting and reporting
• Minimum of two years’ experience in dealing with client service (internal and/or external clients)
• Experience in supervision: this includes supervising others directly and/or overseeing work by others who do not necessarily report to the position

Rated Requirements:
The Rated Requirements relating to knowledge, abilities, competencies and personal suitability will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, practical tests and/or presentations.

Knowledge:
• Knowledge of finance procedures and budget planning
• General knowledge of payroll processing and legislation
• Knowledge of SAP
Abilities:
• Ability to provide high quality client service, including dealing with difficult clients;
• Ability to communicate and draft emails/letters and reports in English
• Ability to analyse client needs and make recommendations
• Proficiency at using computer programs such as Microsoft Outlook, Word and Excel
• Strong problem solving skills

Competencies:
• Effective Teamwork and Cooperation – Encourages others
• Effective Communication – Adapts language to the client
• Effective and achievement oriented – implements innovative solutions
• Shows a high level of reliability, flexibility, adaptability
• Strong planning, analytical and organizational skills
• Demonstrate sound judgment, integrity and discretion in difficult situations
• Action Management – Monitor adherence to standards of performance
• Client Focus – Addresses underlying client needs

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet the asset qualification in their cover letter and CV.
• Ability to communicate in French (oral and written)

n/a

• Working hours are Monday to Friday, 37.5 hours per week
• Must be available for occasional duties outside normal working hours (i.e., evenings and weekends), sometimes on short notice
• Must be available for domestic & international travel.

The successful candidate must:
• Be eligible for a Canadian “Reliability Status” security clearance. This clearance is a requirement prior to appointment from the Government of Canada. This involves, among other things, Australian Federal Police checks, credit checks, and validation of qualifications. The required level of security clearance must be maintained throughout the employment period.
• Have the right to work in Australia. Only Australian citizens, permanent residents or those holding a valid visa permitting them to work unrestricted in Australia will be eligible to apply. The High Commission of Canada in Australia is unable to provide employment sponsorship.

This position is open to external applicants and indeterminate or term employees in the High Commission of Canada in Australia, including spouses and dependents of Canada-based staff, who meet all of the essential qualifications and whose applications are received by the closing date. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

How to Apply:
• Applications must be submitted through this website by 21 December 2020, 23:59 AEST.
• Only applications received through the website before the closing date will be accepted.
• Applicants should upload a résumé and cover letter in English or French which addresses each of the essential qualifications and any assets qualifications with specific and comprehensive information supporting each item.
• If you are not an Australian citizen or permanent resident, please include your VEVO/Visa Grant Notice with your application.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• We thank all applicants for their interest, but we will only contact those who pass the initial screening.Other Information:
• Please note that the Government of Canada does not reimburse any travel costs to and from interview nor does it reimburse any relocation costs.
• Applicants who fail to confirm their attendance at our interview and/or written exam will be considered withdrawn from the process.
• If candidates need any special assistance in terms of attending exams or interviews, then please let us know at [email protected] during the application process.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the High Commission of Canada in Australia which might arise in the 24 months following the completion of this recruitment process.