Consular Assistant based in Kingston, Jamaica.

4360

Consular Assistant

2,997,795.00 JMD plus benefits

Indeterminate

This position is an LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Kingston, Jamaica

Assistant

LE-06

Kingston, Jamaica

15-02-2021 at 23:59 UTC/GMT

Under the direction of the Senior Consular Officer, the incumbent will:
•deliver assistance and support to consular clients;
•process and makes recommendations on applications for Passports and Citizenship;
•provides administrative, and logistical in support of the program;
•researches and compiles information, contribute to reporting;
•establishes and maintains operational contacts with representatives of local government, other missions, organizations, NGOs, and agencies ;
•coordinates, reviews and updates general communications products for the public;
•perform other related duties, as required.

Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.

Education
A Bachelor’s degree from a recognized university in OR a combination of post-secondary education and a minimum of 2 years of direct consular or immigration work experience.

Language
Fluency in English (oral and written)

Experience
Minimum of 3 years experience in the past 5 years in a client service or public-facing role in a diplomatic mission, government institution, or international organization

Rated Requirements

The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

Knowledge
•Sound knowledge of Jamaican institutions and civil documentation (identity, education, employment, etc.).
•Working knowledge of MS Office and mainstream Internet search engines
•Working knowledge of French, (oral and written)

Abilities/Competencies
•Ability to exercise good judgment, and to solve problems
•Ability to adapt quickly to procedural and technological changes
•Ability to manage workload independently, and to function well within a team
•Effective interactive communication (oral & written)
•Strong client focus
•Attention to details
•Discretion
•Dependability and Flexibility
•Initiative
•Empathy and cultural sensitivity

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.
•Successful training or demonstrated experience working with a consular or immigration program

–

Ability to travel periodically both locally and internationally and to perform overtime with short notice when required.

The conditions of employment are mandatory requirements for hiring and continued employment with the High Commission of Canada to Jamaica. These conditions may be reviewed on a periodic basis.
•Legal status to work in Jamaica. Candidates must have a valid work authorization covering the entire employment period. If the employment is indeterminate, the work authorization should be permanent or itself lead to a permanent work authorization.
•Obtain and maintain a reliability rating (security clearance) from the Government of Canada covering the entire employment period.
•The successful candidate must be able to accept employment within four weeks or less of notice.
•Must possess valid travel documents and be willing, able and legally admissible to travel within and outside of Jamaica.

Open to internal and external applicants who are legal residents or citizens of Kingston, Jamaica, who meet all of the essential requirements stated below, and whose applications are received by the closing date. Please note that the High Commission of Canada in Kingston, Jamaica does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

How to apply:
•Candidates are required to upload a cover letter and CV in English or French. Applications which do not include the requested documents or information in the CV or cover letter will be rejected. Any additional information must be included as part of these two attachments.
•Candidates who are unable to submit their application due to technical difficulties must report these to: [email protected] prior to the closing date. Failure to so will result in the application being rejected

Important Notes:
•Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal.Candidates should only apply using a laptop or desktop computer.
•Only applications submitted in one of the official languages of Canada will be accepted (English or French).Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official languagein their application.
•Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact informationis provided and updated as required.
•Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
•Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
•The High Commission of Canada in Kingston, Jamaica does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
•Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
•The results of this recruitment process may also be used to establish an eligibility list of qualified candidatesfor similar openings at the High Commission of Canada in Kingston, Jamaica which might arise in the 12 months following the completion of this recruitment process.
•Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture.
•Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination,as well as encouraging and supporting employees to learn and develop their skills and competencies.