EMERGENCY MANAGER, HUMAN RESOURCE

Role Summary

S/he will ensure the necessary human resources and support systems are in place for the rapid and effective mobilization and management of country office personnel. Support the Line Managers / Supervisors on HR issues and performance management. Support the capacity development of national HR staff.

Responsibilities:

1.Human Resources systems

• Develop, review and/or update human resource and administrative policies and procedures (compliant with CARE systems) and ensure they are effective, efficient, fair and transparent, and promote equal opportunities. Ensure policies are compliant with the Core Humanitarian Standards and any other relevant international legal instruments.
• Develop, review and/or update human resource policies and procedures for recruitment and management of national staff. Ensure compliance with local labour laws and coordination with local counterpart, UN and NGO agencies.
• Conduct visits to field offices to review human resources and administrative procedures and assist/ support managers in their needs or ascertain human resource requirements. Appropriately support all emergency personnel as required.
• Ensure a complete orientation package is in place and that all staff are oriented on time.

2.Recruitment and staffing

• Working with the programme managers , assess staffing needs as required. Identify and recruit new and replacement staff including scheduling of contract extensions, new contracts, and necessary terminations.
• Liaise with lead member and CEG to coordinate the timely and effective recruitment of emergency personnel.
• Help prepare job descriptions, terms of reference and submission of personnel requisitions in coordination with Country Director and Line Managers/Supervisors.
• Support HR department to prepare regular recruitment tracking reports
• Ensure pertinent organigrams, contact lists, and information flow lines are constantly updated and widely shared
• Ensure reference checks are conducted prior to hiring new staff

3.Administration

• Establish and maintain personnel files.
• Ensure all emergency data forms are filled and safely filled
• Coordination of performance and talent management
• Leave tracking for all emergency staff leave and PTO and ensuring accuracy and completeness

4.Staff development, well-being, women’s leadership

• Assess training and development needs of staff and provide appropriate induction and orientation, training, supervision and support to Line Managers / supervisors as required. Ensure all staff, international and national, always have adequate Induction and access to HR/Administrative policies and procedures.
• Support Line Managers / Supervisors to Monitor and uphold staff conduct and discipline and ensure regular performance evaluations of all staff. Ensure that exit interviews/ debriefs are prepared at the end of service.
• Support the Country Director to progress advance women’s leadership in the country office and progress towards 50% female staff.
• Liaise with lead member to ensure services in support of well-being such as counselling are made available.
• All staff members understand and abide by the CARE Prevention of Sexual Exploitation and Abuse (PSEA) / Child Protection (CP) Policy. All staff must sign the relevant Code of Conduct. Staff are required to report any suspicions of exploitation and abuse of children and vulnerable people via established internal mechanisms. All staff must adhere to CARE’s zero tolerance policy for sexual exploitation and abuse of children.
• Together with Line Managers / Supervisors , responsible for creating a culture of reporting any suspicions of sexual exploitation and abuse.
• Build Capacity of CARE SS HR team to manage and lead PSEA policy and investigations through training and coaching.

• The staff member must monitor the development and implementation of PSEA/Child Protection reporting mechanisms in the CO emergency plans, reinforcing CARE’s zero tolerance approach to PSEA and Child exploitation and abuse.

• Financial Management

Work closely with the Finance Manager and Programme staff to:

• Ensure operational plans and budgets include a plan for human resources and reflect CARE responsibilities for staff management, induction, training, support, security and well-being.
• Tracking International Emergency staff salary and related costs and ensuring all duly charged /captured

• Ensure compete and timely payroll capture of all emergency staff.

• Safety and Security

Work closely with and provide support to the Safety and Security Manager to:

• Ensure all personnel have received briefing on country or regional security threats, medical and emergency evacuation procedures.
• Ensure staff know how to identify health risks in the region, how to protect against illness, injury and stress, and how to obtain support or medical treatment.

Qualifications:

Core Competencies

• People Skills: Ability to work independently and as a team player who demonstrates leadership and is able to support and train local and international staff and also able to work with disaster affected communities in a sensitive and participatory manner.
• Communication Skills: Excellent written and oral communication skills. Able to communicate clearly and sensitively with internal and external stakeholders as a representative of CARE. This includes effective negotiation and representation skills.
• Integrity: Works with trustworthiness and integrity and has a clear commitment to CARE’s core values and humanitarian principles.
• Resilience/Adaptability and flexibility: Ability to operate effectively under extreme circumstances including stress, high security risks and harsh living conditions. Works and lives with a flexible, adaptable and resilient manner.
• Awareness and sensitivity of self and others: Demonstrates awareness and sensitivity to gender and diversity. Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner. Has a capacity to make accurate self-assessment particularly in high stress and high security contexts.
• Work style: Is well planned and organized even within a fluid working environment and has a capacity for initiative and decision making with competent analytical and problem solving skills.
• Knowledge and skills: knowledge of CARE policies and procedures, Good Enough, Sphere and the Red Cross/ NGO Code of Conduct. Requires general finance, administration, information management and telecommunication skills and proficiency in information technology/ computer skills.
• 3 – 5 years humanitarian aid experience.
• Arabic language skills desirable.

Technical Competencies for this position

• Qualifications and / or proven experience in human resources operations and proven HR experience in management at a senior level.
• Demonstrated skills in team management, support and capacity building .
• Excellent communications skills verbally and written
• A sound understanding of employment laws and human resources best practices, policies and systems .
• A good knowledge and application of contract employment.
• Experience and skills in recruitment processes and induction
• Proven experience in operational HR in Emergencies
• Strong interpersonal skills
• Ability to be adaptable and flexible and find solutions

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