GBV Program Manager

GBV Program Manager/ CARE international in Jordan

CARE International seeks a world of hope, tolerance and social justice, where poverty has been overcome and all people live with dignity and security. In Jordan, CARE will be recognized for its commitment to the humanitarian protection and empowerment of communities especially women and girls, where rights are secured, and human potential fulfilled for all.

CARE in Jordan leads humanitarian protection, economic empowerment, and civic engagement interventions for women and girls from poor and vulnerable communities in the fight to overcome poverty, gender based violence, and social injustice. We nurture accountability, leadership and political will internally and among our partners to achieve this mission.

CARE values equality, integrity, transformation, excellence, diversity, and respect for the dignity and worth of every human being, where we affirm the dignity, potential, and contribution of all; communities we work with, partners, donors, and staff.

CARE International established a presence in Jordan in 1948, created in the wake of the Palestinian refugee crisis. Over 70 years later, CARE has served the needs of the Palestinian, Iraqi, Somali, Sudanese, and now Syrian refugee communities.

CARE’s scope of work has evolved from emergency response to long-term development programming, now encompassing an Urban Refugee Protection Program, the Azraq Camp Program, and the Sustainable Development Program.

CARE International in Jordan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or disability.

CARE is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. We will do everything possible to ensure that only those that are suitable to work within our values are recruited to work for us

CARE International in Jordan has a vacancy for the post of GBV Program Manager:

JOB SUMMARY:

Guided by CARE’s Gender Empowerment Framework, the GBV Program Manager will lead CARE Jordan’s interventions aiming to achieve gender equality, and transform the protection environment for survivors. The Program Manager will lead the design, implementation, monitoring and evaluation of interventions that build the agency of vulnerable individuals, so that they understand their rights and how to defend them; change relations within communities so that men and boys, women and girls reject GBV; and transform structures so that laws, policies and response services provide equitable, and dignified access to accountable GBV response services.

The GBV Manager is responsible for the adaptation and alignment of projects and activities with CARE’s vision, goals, program principles, standards, approaches and Strategic Plan, CARE International Humanitarian Strategy, and humanitarian standards (SPHERE, Good Enough Approach, IASC Gender Guidelines, etc.) and respond to the needs of refugee and Jordanian populations. The Program Manager is to ensure overall efficiency and effectiveness of the program management, delivery and accomplishment of program goals and objectives.

Having Gender Equality (GE) and Gender Based Violence (GBV) experience, (S)He will develop and nurture relationships and partnerships with local authorities, NGOs and other agencies, to promote and mainstream GE and GBV Protective principles.

In addition, the GBV Program Manager will lead development of bottom up approaches that harness civic engagement and involve communities in identifying and addressing challenges within their communities. This includes CARE Jordan’s existing Youth Committees and Women Leadership Councils.

The GBV Program Manager will supervise a team of project managers and project officers responsible for the implementation of projects and related activities as well as the coordination with other CARE Jordan programs to ensure GBV prevention is mainstreamed across all areas of operations.

RESPONSIBILITIES AND TASKS:

Job Responsibility #1: Staff Performance Management, Learning & Development

• Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented periodical performance reviews.
• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
• Adhere to and act in accordance with the CARE HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.
• Promote and monitor staff care and well-being. Support appropriate interventions in response to identified staff care needs.
• Draft project study and assessment reports to ensure program are well-grounded and based on participatory input from field staff, partners, service providers and Program participants.

LoE: 20%

Job Responsibility #2: Technical Quality, Program Development & Strategy

• Contribute to the development of CARE’s strategy for GBV prevention and response.
• Ensure all programs/projects are at a minimum gender responsive, and as much as possible gender transformative
• Ensure project/programs engage men and boys as agents of change
• Develop strategies for amplifying women’s voice through civic engagement.
• Actively pursue and contribute to new business development opportunities on GBV component in the country.
• Ensure that key protection principles and key gender, age and disability principles are mainstreamed into the program design.
• Provide input into the design of targeting, beneficiary identification and selection approaches, and distributions to ensure processes are fair, accountable and transparent for program participants and different stakeholders.
• Develop and enhance GBV tools (e.g. guidelines, Standard Operating Procedures, monitoring formats, assessments) and innovations, based on CARE’s global standards.
• Lead the assessment of needs and determine geographic and thematic focus of interventions.

• Actively lead in developing and implementing assessments for GBV programming to identify opportunities to develop, expand, and improve the project.

• Develop and regularly test theories of change and impact statements for CARE’s impact populations.

LoE: 25%

Job Responsibility #3: Direct Program Management

• Prepare detailed program activity, procurement and spending plans well in advance of program activities to ensure strong cross-departmental coordination, particularly with Program Support and Program Quality and Impact.
• Prepare donor’s monthly, quarterly and annual reports for the program in coordination with projects managers and PQ team.
• Further promote knowledge management by drafting or finalizing GBV documents and reports.
• Provide orientation and trainings to all relevant staff and targeted stakeholders.
• Ensure exchange of knowledge, information, experiences or lessons learned.
• Provides solid technical recommendations on major program directions and on introduction of new initiatives.
• Strengthen partnership with the stakeholders, including knowledge institutions.

LoE: 35%

Job Responsibility #4: Representation & Coordination Partnership and advocacy

• Engage with and represent CARE in the relevant local and regional forums and coordination working groups such as (Community Engagement WG, UN, Governmental, NGO, INGOs, CARE MENA structure and refugee communities/committees/representatives). Ensure ongoing relations with all Government Ministries, Departments and offices through regular visits, and keeping them informed of CARE’s GBV programs and interventions.

• Disseminate results and learnings from CARE’s programming amongst donors, Government of Jordan and peer stakeholders.

• Pro-actively, liaise with other agencies to identify needs and gaps in implementation areas and prevent overlap and duplication of services, share learning and challenges, and ensure harmonization on core project details when required.

• During emergency contexts, may provide technical coordination, support and advocacy with the country specific clusters, working groups and other relevant stakeholders and technical agencies.

• Collate/compile field-generated information and complete periodic progress reports in a timely manner in compliance with donor requirements.

• Engage in communication with other GBV staff across all CARE’s programs to ensure consistent information sharing and collaboration across CARE’s Urban and Camp Programs.

LoE: 20%

QUALIFICATIONS

1. Education / Training

Required:

• Master’s degree in a relevant field (Community and Civic Engagement, Social Science, Public Administration, Business Administration, Developmental Studies, Gender Studies, or other relevant fields)

Desired:

• PhD’s degree in Social Sciences, Project Management, Development studies or other related fields or combination of relevant GBV and experience relevant to the job.

• Experience Required:

• At least 5-7 years of experience in a similar management role

• Field experience in multiple countries in Jordan and the region preferred.

• Experience in conducting strategic work at a country, regional or global level.

• Understanding of gender concepts and the linkages with protection and sustainable development.

• Strong analytical and conceptual skills in humanitarian programming, assessing Civic Engagement and Gender in Emergencies (GiE), response analysis, and program design.

• Strong ability to work independently, organize work, meet deadlines, prioritize work under pressure, and coordinate multiple tasks.

• Sound understanding of the concepts behind and practical application of humanitarian codes and standards such as SPHERE, the People In Aid Code, HAP etc.

• A proven record of effective project management, including project planning and managing a budget

• Proven skills in partnership building, influencing and negotiation with a range of humanitarian actors, including governments, UN agencies, academic institutions, networks, national/local NGOs and community groups

Desired:

• Fluency in Arabic and English

1. Skills Required

2. Good communication (with colleagues and external partners)

3. Familiarity/training in participatory extension approach;

4. Conceptual understanding of teamwork, gender equality, participatory approach and sustainable development.

5. Computer proficiency

6. Project management and reporting skills and experience

7. Excellent interpersonal and communications skills

8. Outstanding organizational skills

9. Excellent documentation skills in English language

10. Excellent interpersonal and communication skills (verbal and writing)

11. Strong team player skills and experienced collaborator

12. Proven skills in program planning, development, analysis, assessing and reporting to external grants providers

13. Effective negotiation and representation skills.

14. Effective strategic thinking for EIE program.

15. Excellent skills in implementing remedial class activities in coordination with the implementer partners.

COMPETENCIES

CARE Core Competencies:

• Respect – Behaving in a manner that reflects a true belief in and appreciation for the dignity and potential of all human beings. Gaining other people’s confidence and setting an environment of trust and openness.
• Integrity – Maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles inherent to CARE.
• Commitment to Service – this competency is woven throughout all aspects of the employee’s performance.
• Excellence – Setting high standards of performance for self and/or others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed; ensuring interactions and transactions are ethical and convey integrity.
• Diversity – Promoting, valuing, respecting and fully benefiting from each individual’s unique qualities, background, race, culture, age, gender, disability, values, lifestyle, perspectives or interests; creating and maintaining a work environment that promotes diversity.

Other desired Competencies:

• Building Commitment – Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved.
• Collaboration – Working effectively and cooperatively with others towards shared goals, establishing and maintaining principle centered working relationships.
• Customer Focus – Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relations.
• Building Partnerships – Identifying opportunities and establishing effective strategic relationships between one’s area and other areas, teams, departments, units, or external organizations to help achieve CARE’s objectives.
• Information Monitoring – Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.

PROBLEM SOLVING

Thinking Environment : Standardized

Thinking Challenge: Interpolative

ACCOUNTABILITY

Is the answerability for actions and for their consequences. It is the measured effect of the job or position on end results. It has three dimensions in the following order of importance: Freedom to Act; Impact on End Results; and Magnitude**.**

A) *Freedom to Act* is the degree to which personal or procedural control and guidance for work (or lack thereof) exists. This is a function of the organizational framework, the personnel and policy direction, and the flows, processes, and systems that are established in the organization. Choose one of the following: Limited; Prescribed; Controlled; Standardized; Regulated; Clearly Directed; Generally Directed; Guided; or Strategically Guided. (See Guidelines for definitions).

• This position would be designated as Clearly Directed

B) *Impact on End Results* considers the principal nature of the job’s influence on end results, which ranges from very direct control to very indirect support. Choose the Impact category that reflects the basic purpose of the job most clearly. Ancillary; Contributory; Shared; Primary (See Guidelines for definitions).

• This position would be Contributory

C) *Magnitude*: Financial: What parts of CARE’s revenue and/or expenses are impacted by the job’s primary goals? Use current fiscal year amounts. e.g. project budget, fundraising or contract goal, budget managed or monitored, donations processed, purchases made, contracts negotiated/signed, benefits costs.

CONTACTS/KEY RELATIONSHIPS:

List the primary external and internal relationships, which the employee is expected to maintain. State the purpose of these interactions.

Position Title

Relationship Purpose

Internal:

Protection and Community Engagement Program Director

Direct Report

External:

Communities & Partners

WORKING CONDITIONS:

• Travel: The post holder will be based primarily at the project location with frequent visits in the Amman Country
• Safety and Security: CARE’s Safety and Security Officer is available for advice and guidance.