Global Technology Hub Program Associate

Location: London (initially remote)

Duration: Permanent

Commencing: January 2021

Line manager: Global Technology Hub Coordination Officer

Department: Global Technology

Term & LOE: Full-time; 100%

Salary range: B1-B3 (£28,407 – £30,679), salary commensurate with experience

About Internews

Internews is an international non-profit organisation whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect and the means to make their voices heard.

Internews provides communities the resources to produce local news and information with integrity and independence. With global expertise and reach, Internews trains both media professionals and citizen journalists, introduces innovative media solutions, increases coverage of vital issues and helps establish policies needed for open access to information.

Internews programmes create platforms for dialogue and enable informed debate, which bring about social and economic progress. Internews’ commitment to research and evaluation creates effective and sustainable programs, even in the most challenging environments.

Internews operates internationally, with administrative centres in California, Washington DC, and London, as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews has worked in more than 90 countries, and currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America

Position Summary

Internews is seeking a full-time Programme Associate for its London-based Global Technology Hub. This is a unique, multi-faceted, entry-level role. It will offer you the opportunity to join a global, distributed, multi-cultural, multi-lingual team, and engage with staff across the Internews Network. The role will allow you to gain a deeper understanding of the services provided by The Global Technology Hub to Internews’ programs and partners.

The Global Technology Hub (GTH) is a team that sits within Internews’ Global Technology Department and supports development and deployment of technology in projects internationally. We offer a full suite of services to support security, sustainability, and capacity building for independent media outlets, civil society organizations, and human rights defenders around the globe. This position will play a critical role in supporting GTH operations as well as taking part in helping shape and drive forward a substantial scaling and innovation initiative.

You’re an ideal candidate for this position if you have excellent written and oral communication skills; great attention to detail and organizational capacity; a love for keeping things moving and on track; a voracious desire to learn; a willingness to take on the administrative requirements of the role; and an interest in the intersection of media, technology, and human rights.

Day-to-day tasks will include:

• Assisting the Global Tech Hub Coordination Officer and the Global Technology Hub with:

  • • Financial and Contractual Compliance Administration including, but not limited to, assisting with monthly statement reconciliations, some financial forecasting, technology payments, expense reimbursement, invoicing, and procurement;
• • • Global Tech Hub Contractor Management including, but not limited to, drafting contractor amendments, job descriptions, and procurement;
  • Maintaining Global Tech Hub technological tracking;
  • Global Tech Hub expansion and communications support;
  • Proposal development assistance;
  • Drafting correspondence, both internal and external;
  • Drafting/preparing reports, memos, presentations, white papers, and other materials; and
  • Attending relevant events (panels, presentations, etc.) upon request, and sharing notes with the team.
• Understanding of and demonstrated commitment to Internews’ Core Values
• Other duties as assigned

Qualification we’re looking for:

Required

• Prior experience in international development or the non-profit sector (including field experience) OR relevant skills OR a relevant degree;

• Excellent English-language written and oral communication skills;

• Excellent organizational skills and attention to detail;

• A willingness to learn and adopt secure communication tools;

• Experience preparing and/or tracking expense reports and budgets;

• A proven ability balance and effectively prioritize multiple assignments and deadlines;

• An ability to show sensitivity and understanding for diverse perspectives in a multicultural environment;

• An ability to pro actively communicate any challenges you’re facing to your supervisor and ask for help;

• Experience b uilding presentations using software such as PowerPoint or Keynote, or to learn this skill quickly;

• An ability to work effectively and constructively across large teams, and help align expectations and goals;
• Optimism, a sense of humor, and excitement at joining a supportive, skilled, multi-cultural team that is distributed across the globe.

Preferred

(Candidates who do not have these preferred qualifications, but are interested and willing to learn are still encouraged to apply)

• 1-3 years of office administration, research, or program implementation experience

• Non-profit experience

• Experience using or learning project management and information management tools, such as Microsoft Office/Project, Airtable, etc.

• Experience following work and progress on issue tracker tools on, or similar to, Gitlab issues, Jira, Basecamp, Trello, etc.

• Language skills in one of the primary Internews languages (Spanish, French, Arabic, Russian)

• University degree preferred but not required

Logistics

This position reports to the Global Technology Hub Coordination Officer who is based in London. We are seeking a London-office based candidate for a full-time Monday-Friday position. Although there is some flexibility regarding work schedule, applicants should assume the need to be online and available within the range of 9 am-5 pm UTC.
Hiring Process

Candidates should submit a cover letter and resume through the Taleo application portal. The Cover Letter should be no longer than one page and explain why you’d be a great fit for this position, and what drew you to it. Candidates with the strongest cover letter and CV will advance to the next round of interview, at which point we will conduct phone screenings of finalists in order to determine 3-5 top candidates for panel interviews. We will be reviewing applications on a rolling basis and would like to hire this position in January; as such, it benefits you to apply as soon as possible if the position is of interest.

ABOUT THE TEAM

We are, largely, a 40-50 person, multilingual team distributed across 11 countries with the Global Tech Hub itself making up 1/3 of this number alone. Our programs and initiatives:

• defend and promote Internet Freedom, particularly digital rights, digital safety, and anti-censorship technologies;

• provide direct technological support to human rights defenders and independent journalists;

• improve private sector accountability within the area of technology and human rights; and

• lead research into how human rights can be protected in closed and closing spaces.

We dress casually, laugh easily, and cheer each other on, so you also need to be ready for that. We believe strongly that diverse teams are the strongest teams. Ours includes a mix of genders, parents and non-parents, the self-taught, and people of multiple races, nationalities, ages, sexual orientations, and socio-economic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, abilities, orientations, ethnicities, and national origins to apply, and we welcome those with non-traditional backgrounds and experiences.

Recruitment Timeline:

Vacancy closing date – 04 January 2021