International Consultant (Part-Time) for Inter-Agency Child Protection Case and Information Management (Open to Non-Myanmar Nationals Only)

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Background:

In line with the humanitarian response for Myanmar, and as part of existing inter-agency efforts, the CMTF is seeking an international consultant to assist the set up and rollout of the Inter-Agency Child Protection Case Management and Information Management System. The purpose of the consultancy support the rollout by reviewing existing systems and structures linked to information management systems practices and procedures to ensure these are consistent, effective and meet minimum standards.  In addition, the Inter-agency Child Protection Case Management and Information Management Consultant will develop and roll out a tailored capacity building plan for case management information management system (CMIMS) based on identified needs, including coaching and mentoring a national staff to act as the National System Administrator.  The System Administrator in the CPIMS+/Primero, oversees the entire technical implementation. This role has the ultimate responsibility for the configuration and maintenance of the Primero implementation within the country program; the data it carries, and the case management work it enables. Furthermore, the consultant will support on the needed configuration and recommendations required to finalize and rollout the CPIMS+.  

Scope of Work:

Under the supervision of the Chief of Child Protection, the consultant will:

• Set up an application system for new organizations joining the CPIMS+
• In light of the data protection review, review information management tools and procedures (Information and data sharing protocols) currently used by partners in Myanmar and set up the information sharing protocol for CPIMS;
• Conduct testing of the system and produce reports compiling testing results and formulate recommendations and/or corrections if necessary;
• Development of an engagement plan with defined roadmap, milestones and accountability on information management at regional and at national level depending on priorities identified by the CP sub cluster;
• Develop a framework/tool for assessment of case management capacity and support the implementation of the assessments in collaboration with the CMTF;
• In close collaboration with the national IMS office, support the establishment and lead the CPIMS+ a sub-group under the CMTF which will be tasked to roll out the CPIMS+ and operationalize the decisions taken at the CMTF;
• Based on existing tools and resources, co-design a capacity building implementation plan focused on system rollout based on gaps identified with case supervision, peer support and mentoring to build skills and knowledge on CPIMS+ in collaboration with technical team.
• Train a national IMS officer/CPIMS+ system administrator or consultant to be fully functional on system administration

• Train the system administrator to fully understanding Primero/CPIMS+,
• Train system administrator to take on the role of focal point for support, interaction with CPIMS+/Primero technical teams, CPIMS+ Steering Committee and helpdesk (including contracting), including provision of regular updates on system performance

• Jointly with the IMS staff/CPIMS+ system administrator, coordinate the roll out of the CPIMS+ in Myanmar; ensure the appropriate set-up and roll out of the system based on the pre-defined phased approach in line with the case management data flow, referral pathways, SOPs for case management and the ISP and support the organization and facilitation of CPIMS+ trainings with agency focal points and with IMS staff/CPIMS+ system administrator, contextualize the CPIMS+ implementation plan and CPIMS+ user guide;

• Train end-users on the use of the CPIMS+ with support of a technical case management focal point and national system administrator, including new agency and users
• Support in maintenance and configuration of the system
• Support in creating and monitoring roles and users for the consultancy period
• Aggregate data analysis, reporting and sharing

• Support the in-country relevant team members to complete the CPIMS bi yearly evaluation process jointly with the global CPIMS+ Steering Committee
• Maintain regular contact and information sharing with the CMTF chair and co-chair including through weekly and monthly updates;
• Maintain regular contact with the CPIMS Steering Committee at global level supporting  the roll out of the CPIMS+ including attending bi-weekly calls.

Geographic Area/ Duration:

Home-based. 6 months , 66 working days, part-time

Description of Assignment: 

Task 1:

Finalized road map document for CPIMS+ roll out with clear milestones and accountability.

Deliverable 1: 

Roadmap for CMIMS+ roll out. (End of Month 1)

Task 2:

Finalized capacity building plan on CPIMS+.

Deliverable 2:

Training Plan (Month 1)

Task 3:

Finalized CPIMS+ users capacity building tools.

Deliverables 3:

Training tools (Month 1)

Task 4: 

Finalized testing of the child protection information management system before launching of the live platform.

Deliverable 4:

Report of the test (End of Month 2)

Task 5:

Finalized information sharing protocol for CPIMS user agencies in Myanmar following consultations with all stakeholders.

Deliverables 5:

ISP Document (End of Month 3)

Task 6:

Brief monthly reports covering:

• training completed including type of trainings, number of participants, main areas covered by the training.
• Maintenance and configuration issues addressed.
• Number of new users created and types of users
• Challenges, lessons learnt and way forward.

Deliverables 6:

Monthly Reports (Monthly)

Task 7:

Generate monthly aggregated data report from CPIMS with preliminary analysis and share it with the CMTF

Deliverable 7:

Report (Monthly)

Task 8:

Finalize the CPIMS evaluation report with CPIMS users in Myanmar

Deliverable 8:

Report (End of Consultancy) 

Task 9:

CPIMS+ steering committee terms of reference agendas and minutes of meeting

Deliverable 9:

Meeting Minutes (Monthly)

Task 10:

Finalized CPIMS application system for new organizations willing to join

Deliverable 10:

Set up application system (End of Consultancy)

Task 11:

Final way forward report highlighting gaps and key recommendations

Deliverable 11:

Report (End of Consultancy) 

The Terms of Reference to refer to and the “Expression of Interest” form to complete and include in the application can be found here;

 TOR CPIMS International Consultant.docx

 EOI for CMIMS+.doc

To qualify as an advocate for every child you will have…

• Advanced degree in International Relations, Social Studies, Human Rights. MSc in Counseling Psychology, Social Work, Public Health or related degree preferred
• Full understanding of Excel and report creation
• High level technical understanding of the deployment infrastructure (i.e. servers, IP addresses, databases, local and cloud deployments)
• User-level understanding of Windows and Linux command line
• 5 years of humanitarian or related work on Child Protection programming in emergencies
• Minimum of 3 years of experience as a case management supervisor with knowledge on case management and child protection programming
• Excellent communication skills
• A proficient level of written and spoken English
• Good knowledge of child protection information management tools and systems, particularly CPIMS+/Primero
• Knowledge of international standards and existing interagency guidance around Child Protection service provision
• Strong and practiced skills in developing and delivering trainings to multi-sectoral participants
• High flexibility and strong willingness to accommodate in difficult and uncertain working circumstances

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.