Your contribution **
- Respond to end user requests for hardware and software related technical assistance.
- Setting up and managing Office 365 user accounts and subscriptions
- Setting up SharePoint document libraries and permissions
- Supporting users accessing Office 365 services
- Windows 10 deployments and user computer setups
- Internet connectivity troubleshooting
- Deploy and maintain all internal IT services for PSI, including managing IT inventory.
- Install, troubleshoot, and repair issues with computers, printer/copiers, mobile devices and other equipment.
- Assist with procuring and configure equipment and ensure proper asset management.
- Configure appropriate equipment and system access for employee onboarding and provide technology related education and ongoing support.
- Test and apply OS installs and upgrades and upgrade administrative tools and utilities.
- Maintain Wi-Fi access points, conference room technical equipment and printers.
- Maintain anti-virus/malware software deployment.
- Manage backup, restore, and recovery support for PSI data.
- Maintain IT security policies and procedures to ensure systems and data are protected.
- Develop and maintain a disaster recovery plan for the organization.
- Proactively identify technology and end-user risks/concerns and implement strategic solutions and controls in a timely manner.
- · Maintain communications and working relationships within the organization and with outside IT service providers.
What are we looking for?
We are looking for a highly ambitious individual a passion in public health, willing and able to learn by doing in a very demanding position. In particular, we are looking for;
- Good University Degree/HND in Computer Science or any other related field
- Minimum of 3 years relevant work experience relevant to ICT
- Good working knowledge of Microsoft packages, Systems and Applications
- Good working knowledge of ‘Windows’ based desktop and server operating systems
- Excellent problem-solving and resolution abilities on a wide range of software, hardware and network issues
- Good experience in info-graphics design and development
- Ability to set-up IT equipment for the office.
- Ability to advice, communicate effectively and assist a range of non-technical users within an organization.
- High standards of integrity and approachability
How to apply
- All interested and qualified candidates should send their comprehensive resume with a cover letter as ONE PDF/Word document to the e-mail addresses [email protected] using the position title and location as the subject of the e-mail.
To help us with our recruitment effort, please indicate in your email/cover letter where (ngotenders.net) you saw this job posting.