JIPS Head of Information Management and Innovation

The Joint IDP Profiling Service (JIPS), hosted by the Danish Refugee Council Representation Office in Geneva, Switzerland, is currently looking for a highly qualified Head of Information Management and Innovation.

About the job

JIPS is an interagency service set up in 2009 and dedicated to bringing governments, displaced persons, host communities and national and international actors together to collaborate towards durable solutions for internal displacement. JIPS is a globally recognized neutral broker that supports collaborative and responsible approaches to data collection and use in internal displacement contexts, with a particular focus on developing national capacities, protracted displacement, durable solutions, and urban displacement.

This is done through technical and collaboration support to field partners, by providing quality guidance and hands-on tools, and by advancing global discourse towards sound global action and standards. JIPS is overseen by an Executive Committee comprised of the Danish Refugee Council (DRC), the UN High Commissioner for Refugees (UNHCR), the UN Development Programme (UNDP), the UN Office for Humanitarian Affairs (OCHA), the Internal Displacement Monitoring Centre (IDMC), the Norwegian Refugee Council (NRC), and the Office of the Special Rapporteur on the human rights of IDPs.

JIPS is a dynamic team that prioritises innovation, partnership, and professional development. It functions according to a set of principles that guide both the content and approach to its work being collaborative, human-centred, complementary, ethical, and transparent.

Your main duties and responsibilities will be:

Under the supervision of the JIPS Coordinator and under the overall guidance of JIPS’ Executive Committee, the Head of Information Management and Innovation (IM&I):

I. Leads the development, implementation and monitoring of the Information Management and Innovation components of the JIPS 2021-2023 strategy, further ensuring the synchronization of the IM&I with JIPS’ other areas of work

II. Manages the IM&I Unit overall (staff, projects, budget, monitoring, and strategic partnerships)

III. Oversees development and maintenance of JIPS’ methods, tools and training contributing to JIPS’ role as global hub for profiling

IV. Oversees the implementation of “innovation as a way of working” across all areas of JIPS’ work and within the IM&I Unit specifically

About you

To be successful in this role we expect you to have at least 7-10 years of relevant work experience demonstrating some / all of the following:

· Experience in managing information management teams with a proven track record of delivering high quality IM guidance, tools, and training initiatives

· Experience with statistical and social research methods and/or assessment methodologies in practice.

· Experience working in the humanitarian/development field, on forced migration and specifically internal displacement issues/contexts.

· Demonstrated experience in strategic thinking, partner management, innovation, capacity building/adult learning and coordination.

· Experience at the humanitarian-development intersection, in the non-profit and/or international sector

Essential

· Practical experience of the implementation and coordination of data collection and analysis exercises

· Familiarity with social science methods and the design of primary data collection methodologies

· Proficiency in using common BI tools such as PowerBi, Tableau

Management of Resources and Performance:

· Proven project management or coordination experience

Teamwork and Collaboration:

· Strong inter-personal skills, including skills in coordination and ability to work in teams

· Effective and resourceful team player, able to liaise and communicate with colleagues at all levels of seniority and from different cultures and areas of expertise

Innovation and Creativity:

· A creative thinker with high attention to detail, devoted to crafting high-quality, engaging content for diverse communication channels and audiences ranging

· Proactive and self-motivated, with a problem-solving approach and the capacity to “think outside the box”

· Flexibility and creativity in working in difficult / unusual field environments

Commitment to Continuous Learning:

· Willing to learn and to coach others into learning**

Technological Awareness:

· Keeping abreast of frontier technologies and exploring their applicability to the field of data and information management in forced displacements**

Communication:

· Strong presentation and networking skills

· Excellent written and oral communication skills (in English and other UN language).

Desirable

· Fluency in oral and written Spanish or French required; knowledge of another official UN language a plus

· Experience using design software (such as Adobe CC)

· Experience with building digital stories and implementing data storytelling

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.