DT: PSC Training Institute Coordinator – Nuku’alofa

PSC Training Institute Coordinator

Program Background

The Tonga Australia Support Platform (TASP) is a mechanism which supports the work of the Australian Government in meeting development objectives in Tonga. It is a multi-sector development facility that uses multiple modalities including development program management, technical advisory support, grants management, and subcontracting. TASP also supports Australian Government policy development and dialogue to deliver the desired outcomes. TASP delivers programs in the health, governance, skills development and gender pillars.

KAFA-TAHA: Tonga-Australia Governance Support program (TAGS) consolidates and builds on fifteen years of Government of Australia’s (GoA) investment in supporting the Government of Tonga (GoT) to improve fiscal management and promote inclusive economic growth. The program responds to key features of the current context, political economy and policy priorities of both Tonga and Australia. It is the central investment for delivery of Objective 2 of the Tonga-Australia Development Partnership Plan 2024-2029: Strengthening fiscal stability, accountable governance, and economic performance.

The TAGS Program is a 5-year program, highly targeted in its scope and ambition, seeking to leverage Australia’s bilateral budget support, including engagement with other development partners in policy-driven direct financing, to progress central government ambitions for key reforms that will bring benefits to the entire machinery of government.

The overall goal of the program is a peaceful, stable and prosperous Tonga. This aligns to the overarching goal of the Tonga-Australia Development Partnership Plan 2024-2029 and Australia’s International Development Policy. One of its four End of Investment Outcomes (EOIOs) is that Key agencies strengthen public service management for improved accountability and performance.

About DT Global Asia Pacific

At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.

For more information, please see www.dt-global.com

The Role
The primary objective of the Training Institute Coordinator is to support the role of Tonga’s Public Service Commission to improve civil service accountability and performance. Specifically, the Training Institute Coordinator will support the establishment of the PSC’s new civil service training centre. The Coordinator will expedite the formation and launch of the new training centre by supporting the development of the centre’s governance, legal and institutional arrangements, and also providing day-to-day operational support and advice on strategic planning, staffing, partnership development, and training program development and implementation.

The Training Institute Coordinator will work collaboratively with the TAGS leadership, the PSC CEO, the PSC DCEO for Workforce Development, other TAGS advisers and other stakeholders to implement the following:

1. Centre Establishment & Governance

Progress scoping the legal and regulatory requirements for the Centre’s establishment including Instructions VI of the Public Service Policy Instructions on Training and Development; and

Identify roles and responsibilities including governance arrangements

Develop appropriate policies, standards and procedures including Health and Safety requirements

2. Centre Planning & Design

Progress the work with PSC to identify skills gaps and training needs in the public service

Progress the environmental scanning of local providers and training partners in Tonga and beyond

Develop the Centre’s multiyear Strategic Plan which includes its goals, objectives and outputs

Develop an organizational structure and staffing plan that aligns with the strategic plan objectives

Identify immediate and intermediate priorities, programs to be offered, staffing requirements, including resourcing

3. Budget & Resources Mobilisation

Identify potential partners for delivery and/or co-funding

Support PSC leadership to develop a multiyear budget and a financing plan for the Centre

4. Support Development of the Centre Facilities

Provide advice and support to PSC where needed in terms of training rooms, technology (hardware/software), furniture, accessibility

5. Develop & Source Training Programs

Work with PSC, TASP Governance teams, and other partners to facilitate curriculum development and course structure

Ensure training materials, manuals, digital content and assessment are in place

Support PSC efforts to bolster regional and bilateral partnerships, including organizational twinning or shared course arrangements

Consider course accreditation, certification or recognition arrangements where needed

Establish a feedback system (e.g. through regular evaluation from trainees and trainers)

6. Centre Administration & Handover

Oversee initial overall management of the Centre, including inaugural training offerings

Support PSC on the initial recruitment of Centre staff

Assess current and future PSC Workforce team and the Centre’s immediate and long-term staffing needs

Provide mentorship and advisory support to long-term Centre staff

Develop a handover package to ensure sustainable PSC leadership and oversight of the Centre

7. Strategic Communications & Engagement

Design and implement effective communication across PSC, government Ministries governance/ other TASP Pillars, and other stakeholders

Ensure that the Centre is visible with a website and social media presence including online and clear guidelines and policies

8. Monitoring & Evaluation

Provide oversight on the operations of Centre and its programs through a Monitoring and Evaluation plan

Monitor the establishment process

Report as required to the PSC and TASP leadership

General

Work closely with TAGS leadership, PSC leadership, and relevant TAGS advisers to ensure that the principles of gender equality and social inclusion are reflected appropriately in all data collection, analysis, planning and reporting

Comply with DT Global and Australian Government policies on gender, child protection, disability, workplace health and safety, environment, anti- bribery and anti-fraud

Prepare reports for TASP as required, including the preparation of monthly activity trackers and six- month reports, and participate in TASP activities, such as briefings and planning sessions, adviser meetings and program reviews from time to time

Monitoring, Evaluation and Learning activities

Click on the link or copy paste it to access the full Terms of Reference for this position:

https://tinyurl.com/5demz6np

About You

· Tertiary qualification in project management, administration/management of public sector training; public sector administration, or related area

· Minimum ten years’ experience working in public sector training, management of training programs, or related discipline

· Extensive experience in administration of training programs, course development and design

· Demonstrated understanding of effective HRD approaches for the public sector and skills needs of the public sector in small island states like Tonga

· Understanding of the importance of cross-cutting development issues, and inclusive approaches, particularly GEDSI and climate change

· Excellent Strategic and business planning skills

· Excellent interpersonal and effective communications skills with diverse stakeholders

· Strong analytical and synthesis skills

· Ability to provide and present lucid, understandable messages and summaries orally and in writing

· Confidence in working with others and in public presentations

· Excellent communication skills in written and oral English

Desirable

· Experience with DFAT-funded programs and familiarity with Tonga’s governance systems

· Capacity-building experience, resourcefulness, and a proactive approach to collaborative and locally led development

Why join TASP?

By joining the Tonga Australia Support Platform (TASP), you will be part of a dynamic, high-performing environment where you collaborate with leading experts from diverse backgrounds, access meaningful professional development opportunities, and contribute to nationally significant reform initiatives – while broadening your perspective through a global outlook grounded in the Pacific context.

HOW TO APPLY
We are looking for candidates who are citizens or legal residents of Tonga to apply for this position. Unfortunately, we are unable to consider applications from international candidates for this role. We appreciate your understanding.

Click the ‘Apply Now’ button.

Please submit
1) Your CV
2) A cover letter addressing the selection criteria

APPLICATIONS CLOSE 13 August 2026 / 23h59 / UTC +13 (Tonga Standard Time)

Should this role be of interest, we encourage you to apply as soon as possible. Kindly note only shortlisted applicants will be contacted.

People with lived experience of the regions in which DT Global operates are strongly encouraged to apply. DT Global welcomes applications from individuals with diverse backgrounds including First Nations peoples, diverse Sexual Orientation, Gender Identity and Expression, and Sex Characteristics (SOGIESC), and people with disabilities.

We take a zero-tolerance approach to sexual exploitation, abuse and harm of adults and children; fraud, corruption and bribery; modern slavery; and any form of exploitation across our operations, partnerships, and supply chains. We uphold the highest standards of integrity and expect the same of those we work with.

Engagement with DT Global is subject to formal background screening, criminal record checks, employment verification, and periodic compliance checks. All DT Global staff receive safety, compliance, safeguarding and integrity training, and we expect our personnel and partners to always act in alignment with our company values.