OECD: Product Engineer – Paris

Product discovery and functional design

• Lead product discovery with ISRP business units and stakeholders by facilitating workshops, conducting structured requirements gathering and modelling user journeys for core business applications in areas such as pension administration, compensation and benefits, surveys, and legal and document services.
• Author functional specifications and acceptance criteria, and drive them through to stakeholder sign-off and user acceptance testing.
• Analyse existing and legacy applications to recover and document business rules in preparation for their progressive replacement, and lead as a first priority the functional design of the rebuild of the IFI portal (International Financial Institutions).
• Maintain a structured and transparent product backlog informed by user feedback and business priorities, facilitate the intake and prioritisation of development requests across the Unit’s portfolio, and support fellow developers in structuring and managing their backlogs.

Design, development and delivery

• Design and deliver user-centred and accessible interfaces for ISRP web applications and future digital services, in line with recognised accessibility standards.
• Develop, test and ship full-stack web applications on a modern TypeScript stack, in line with OECD security requirements, controls and development standards.
• Contribute to the progressive modernisation of the application portfolio through the replacement of end-of-life applications, with further rebuild projects to follow.
• Co-ordinate with internal and external service providers on integrations, environment provisioning and handovers.

Operations, knowledge and continuous improvement

• Participate in the operational running of ISRP digital services on the basis of documented operating procedures, including scheduled application releases, monthly updates of application data and content, yearly campaigns to gather pension-related information and documents, and responses to user service requests.
• Continuously improve and automate these operating procedures to strengthen service reliability, repeatability and operational resilience.
• Establish and maintain the team’s knowledge infrastructure, including documentation standards, a central knowledge base, operating procedures and onboarding paths, to support auditability, service continuity and effective cross-coverage.
• Define, measure and report service and product key performance indicators, and prepare analyses and presentation materials to support management reporting and decision-making.
• Identify and propose improvements to workflows and tooling, and champion shared practices across the Service’s IT activities to contribute to a culture of continuous learning and knowledge-sharing.