Receptionist (Part-Time)

Overview of the
Organization: 

Chhaya is the only South Asian and Indo-Caribbean Community
Development Corporation (CDC) in the nation. We are dedicated to
building strong, equitable and thriving South Asian and
Indo-Caribbean neighborhoods in New York City guided by a
commitment to community empowerment and self-determination. We
achieve our vision by advancing housing, small business, and
economic stability and justice for our communities. Since our
founding in 2000, Chhaya has helped prevent hundreds of
foreclosures; assisted first-time homebuyers in 

obtaining thousands of dollars in down-payment assistance, led
the basement legalization campaign in New York City, provided
individuals with key immigration services, empowered families with
financial management tools and skills, and fostered the civic
engagement of thousands of South Asian and Indo-Caribbean New
Yorkers. As a leader in New York City’s housing and economic
justice sector, Chhaya is poised for significant organizational
growth and development. Our main office is in Jackson Heights and
we have a second location in Richmond Hill – two neighborhoods in
Queens with vibrant South Asian and Indo-Caribbean
communities. 

Summary of the Position: 

We are seeking a friendly and organized receptionist to join our
team. The ideal candidate will be the first point of contact for
visitors and clients, providing excellent customer service and
maintaining a professional and welcoming reception area. The
receptionist will also handle administrative tasks to ensure the
smooth operation of daily activities. 

The part time receptionist is required to be in person five days
a week from 9:30 AM to 1:30 PM and will report to the Director of
Administration. Position will be located in Jackson Heights. There
may be hours required in our Richmond Hill office as
well. 

Key Responsibilities: 

Greet Visitors: 

• Welcome visitors and clients with a positive and professional
  demeanor. 
• Direct visitors to the appropriate person or department.
• Maintain a tidy and organized reception area. 

Answering Phones: 

• Manage the phone shift with clients calling in about programs
  and appointments
• Manage incoming calls and route them to the appropriate staff
  members. 
• Take accurate messages and ensure timely delivery to the
  intended recipient. 

Administrative Support: 

• Assist in administrative tasks such as sorting and distributing
  mail, filing, and data entry.
• Coordinate and schedule appointments and meetings. 
• Assisting with special events 
• Organization and general maintenance in the office 

Customer Service:

• Provide excellent customer service to guests and
  clients. 
• Address inquiries and provide information about the
  organization. 

Communication: 

• Communicate effectively with internal and external
  stakeholders. 
• Relay important information to the relevant parties in a timely
  manner. 

As a member of the Chhaya staff, additional responsibilities may
be added related to special events, critical initiatives, and other
special cases that require full staff participation (some evenings
and weekends). Further, as a Chhaya team-member, every employee is
expected to help further the organization’s mission by building a
work-culture centered around ownership, accountability, fairness,
inclusiveness, and fun. 

Qualifications: 

• Fluency in Bangla and/or more South Asian languages
  preferred
• Good writing and computer skills
• Ability to work on multiple projects in a deadline-driven
  environment
• Proficient in communication and administrative
  skills 
• A self-starter with an entrepreneurial spirit and willingness
  to wear “multiple hats” if and when needed
• Familiarity with South Asian & Indo-Caribbean communities
  in New York is desirable
• Sense of humor – a plus

Salary Range: 20 hours per week at $20 per
hour 

To Apply: Please send a cover letter, resume
and two references to [email protected] with the subject line
“Part time Receptionist– Application.” 

Applications will be accepted until April 15, 2024. Only
applicants under consideration will be contacted. No phone calls
please. 

Chhaya CDC is an equal opportunity organization that
celebrates and embraces diversity. Chhaya does not
discriminate on the basis of caste, race, religion, color, sex,
gender identity, sexual orientation, age, or any other
identities covered by appropriate law. All employment is
decided on the basis of qualifications, merit, and
organizational need.