Language/Administrative Assistant (Albanian) (062)

Employment Regime:

Seconded/Contracted

Post Category:

Assistant Level AL-4

Availability:

ASAP

Component/Department/Unit:

Kosovo Specialist Chambers/ Judicial Services Division/Victims Participation Office

Security Clearance Level:

EU SECRET or equivalent

Open to Contributing Third States:

Yes

Reporting Line:

The Language/Administrative Assistant reports to the Head of the Victims’ Participation Office.

Main Tasks and Responsibilities:

· To manage, monitor and maintain records within the victims’ application database and prepare statistical data as required;

· To translate victims’ application forms and any accompanying documents into English;

· To check the application forms for completeness;

· To analyse the victims’ application forms under the supervision of the Associate Legal Officer;

· To provide draft translation of documents into English;

· To provide consecutive interpretation in all communications with victims and any other stakeholders, as required;

· To maintain direct contact with victims and victim’s applicants, as required;

· To undertake any other related tasks as requested by the Line Managers.

Essential Qualifications and Experience:

Essential

· A level of secondary education attested by a diploma

AND

· A minimum of one (1) year of relevant professional experience, after having fulfilled the education requirements.

Specification of Education and Experience

· Fluency in verbal and written English;

· Good command of Albanian, both verbal and written;

· Knowledge of general office and administrative support, including administrative policies, processes and procedures;

· Excellent computer skills in MS Office applications (Word, Excel, PowerPoint; Access and Databases);

· Excellent interpersonal and communication skills in English, both verbal and written;

· Willingness to travel to Kosovo, Serbia and other places, as required;

· Good analytical and problem-solving skills;

· Good sense of organisation, ability to identify priority assignments and activities and manage efficiently multiple tasks;

· Tact, accuracy and discretion in handling of sensitive and confidential information;

· Ability to work independently with minimum supervision;

· Ability to work productively in a fast-paced, team-oriented environment and produce accurate work under pressure;

· Ability to establish and maintain effective and constructive working relationships with people of different national and/or cultural backgrounds with respect for diversity.

Desirable

· Experience in a similar position in an international, national or a hybrid court system;

· Experience working with possibly traumatized and vulnerable victims of serious and/or international crimes;

· Knowledge of other official language of the Kosovo Specialist Chambers and Specialist Prosecutor’s Office (Serbian);

· Good understanding of the political, cultural and security situation of the Balkans, in particular Kosovo.