Monitoring, Evaluation & Communications Manager

Reports to:

Director of Scientific Programs

Liaises closely with Program Managers (Chapter liaison & Capacity Building), PAMCA Chapters, CoE focal points

Responsible for:

Leading and coordinating Communications, Monitoring and Evaluation (M&E) and Reporting, thus enabling PAMCA to be more visible externally and measure progress and impact of its initiatives.

Location:

TBD

Job purpose:

· Develops and implements a communication strategy for PAMCA that enables higher visibility and strategic positioning in the scientific programs and development sector.

· Develops and implements a monitoring and evaluation (M&E) framework that will enable PAMCA to measure and communicate the results and impact of its work

· Actively supports programme proposal development, fundraising and knowledge management initiatives

· Capacity building of staff, chapters and partners in communications, Reporting and programme M&E

· Contributes to growing PAMCA’s communications channels and body of evidence for quality programming

Responsibilities, Key Performance Indicators, Competencies, Skills, Knowledge and Experience required

Communications:

Develop and implement a comprehensive Communications strategy and reporting framework

Generate key messages about PAMCA’s strategic objectives to targeted audiences

Provide technical assistance in the development of programme briefs and external marketing and communications materials.

Regularly update PAMCA webpage, and social media channels; and work with staff to generate content for dissemination via PAMCA webpage social media

create content for and publish quarterly newsletter

Coordinate external communications and media liaison with Executive Director

Prepare and oversee the production of project communication materials, summary briefs, success stories and reports in close collaboration with staff, chapters and partners.

Draft press releases, respond to media inquiries and build dialogue with journalists and media houses to promote PAMCA initiatives.

Assist in preparation of donor and consultants’ reports, including copy-editing, formatting, designing covers and graphics.

Monitoring and Evaluation

Develop M&E plans, define and track project indicators, and collect and review monitoring data in line with PAMCA’s global M&E framework, programme areas, products and donor requirements

Manage the effective implementation of monitoring, evaluation strategies across PAMCA regional hubs and chapters.

Develop tools for data collection, management, analyses and reporting.

Provide technical leadership in the design and implementation of evaluations and development of results frameworks using qualitative and quantitative methods

Ensures the integrity and quality of data in support of PAMCA’s programmes and other projects

Ensure that funding proposals integrate robust M&E plans and communications strategies

Reporting

Proactively demonstrates the value of M&E data by generating insightful analytical reports that add value to PAMCA’s interpretation of that data and results

Interpret outcomes of implementation through data or other evidenced-based sources and provide program recommendations as needed.

Capacity building

Provides technical advice and support to programme office staff, consultants and chapters where necessary, in communications and monitoring and evaluation

Supports internal and external peer review processes to provide technical quality assurance of PAMCA’S M&E initiatives.

Knowledge management

Promotes learning agendas, collaboration, adaptive programming, and knowledge management activities

Liaise with PM Knowledge management to ensure PAMCA has the correct systems to collate and disseminate knowledge in accordance with Data Protection regulations

A comprehensive communications strategy and reporting framework

Quality program briefs and external marketing and communication materials

Up to date information in PAMCA webpage and social media pages and increased engagement metrics

Clear marketing, dissemination and public outreach strategy/ approaches

Media and public interest in PAMCA’S work

Quality press releases and statements

Comprehensive M&E plans and baseline mid and end term data across PAMCA’S funded projects and Programmes.

Reports, reviews and data tools are employed that demonstrably add value to PAMCA’S analysis and knowledge

M&E data provided by PAMCA is consistent and aligned with global accepted expectations and indicators. And is set in context of industry best practice with an appreciation and understanding of emerging trends in the sector as a whole.

Funding proposals have robust M&E plans; indicators and communications strategies

Use of M&E indicators to provide quarterly, bi-annual and annual reports, Annual Chapters Reviews,

M&E data is employed to deliver timely and high-quality analysis for internal and external purposes

Provide training & support to build the capability of PAMCA staff, consultants, regional hubs & chapters in the use of M&E data and analysis in planning and decision-making, and ability to communicate program results effectively

PAMCA accounts for its performance, and builds trust in stakeholders through inspiring knowledge products

Robust learning agenda is promoted within PAMCA

Knowledge initiatives contribute to new findings and innovation.

Communicating and influencing–Adds Value

Communicating in a way which is clear, concise, well structured, engaging, easily understood; ensuring people can clearly understand messages; networking and building relationships with others in order to gain support for ideas. Influencing others by relating own plans to their needs and requirements and explaining the advantages and disadvantages.

Working together – Adds Value

Involving people in issues that affect them; drawing out contributions from other team members and facilitating dialogue so that they understand the links between different ideas and perspectives; actively listening and summarizing/reflecting back to others; using open questions.

Striving for excellence – Adds Value

Building a performance culture and creating an environment of continuous improvement and learning. Continually challenging existing ways of working to raise performance standards. Encouraging a culture of openness, bringing in new ideas and best practice from outside PAMCA.

Thinking strategically – Aware:

Understands the context of own role; considers impact of own work on others. Capacity to navigate M&E requirements specific to the accountability sector

Delivering results – Strength

Putting clear prioritized plans in place with key milestones and monitoring progress against them. Ensuring implementation of longer term, complex plans or delivery of large-scale projects. Creating a strong focus on action, high quality and sense of urgency; making difficult decisions and supporting others to do so. Pro-actively reducing barriers to successful implementation.

Managing Resources – Aware:

Spends PAMCA’s money responsibly; organizes own work to meet objectives on time.

Developing people – Adds Value:

Helps team members to create and implement clear development plans that meet their own short- and long-term needs.

Managing knowledge – Strength

Proactively developing and maintaining a wide network of internal and external sources of knowledge; being a role model for sharing sources and knowledge across the global organisation and externally; proactively thinking who will benefit from information, allowing knowledge transfer and the development of knowledge management skills in others.

Leading for the Future – Aware

Showing enthusiasm for PAMCA’s areas of work and communicating this to others within and outside own team; being aware of PAMCA’S values and how they can feed into own work. Understanding the need to continuously adapt for the future.

Essential

· A Bachelor’s degree in communications, statistics, social sciences, development studies, international development, or related field is required; Masters preferred.

· A minimum of 4 years’ experience and progressive responsibility working in Communications, Reporting and M&E for donor funded development programmes e.g. BMGF, DFID, USAID, EU, etc. Experience in Scientific M&E Communications is a desired skill.

· Excellent communications and writing skills – able to express complex information in a simple and succinct manner in English and French

· Experience of developing performance indicators; conducting routine monitoring of data for donor-funded projects; and conducting participatory or impact evaluations.

· Excellent verbal and presentation skills

· Experience writing reports, findings and recommendations in assessment or evaluations, especially under institutional donor contracts

· Experience of development of knowledge management and communication strategies.

· Strong project management & organizational skills

· Strong proficiency in MS Office suite (Word, Excel, Outlook, PowerPoint) with ability to analyze and interpret data using Excel, MIS online reporting tools, or statistical packages such as SAS, SPSS, STATA. Or EPINFO

· Ability to coordinate well with personnel within and outside the programmes, meet deadlines and work with minimal supervision.

· Excellent relationship management skills and experience working with people in different contexts;

· Self-starter with initiative and confidence to lead in their designated field – can work independently and prioritize own workload

Desirable

· Experience in a ‘Development’ context/INGOs

· Experience working in education, health, livelihoods; programmes

· Being up to date on Communications; Reporting; M&E trends and current debates around development effectiveness; research and evaluation methodologies.

· Working knowledge of French will be an added advantage