Multilingual Translator/Interpreter

About GOAL:

GOAL is an international humanitarian aid agency with operations in 13 countries in The Middle East, Africa, and Latin America. Last year it reached more than six million people in need in nutrition, health, livelihoods, and emergency response programmes.

GOAL in Turkey:

GOAL has been implementing programmes in Turkey since 2016 and has an open-ended registration to operate in the country. In addition to 62 dedicated staff members based in our field offices in Adana, Gaziantep and Şanlıurfa and in administrative offices in Ankara and Hatay, GOAL Turkey also benefits from administrative supports and technical expertise provided by GOAL Syria Response Programme’s Turkey-based staff members.

GOAL Turkey benefits from strong relationships with key stakeholders within the country’s national refugee response framework and has established trust within targeted communities. Our contribution to the national refugee response in Turkey has focused on addressing gaps and responding to identified needs in health service delivery, social security provision, and the protection of vulnerable and marginalized refugees in southern Turkey. Our current project targets nomadic and semi-nomadic refugee groups and seasonal agricultural workers in Adana, Şanlıurfa and Gaziantep. In 2020, GOAL reached over 25,000 refugees with targeted protection support activities.

GOAL is currently implementing two projects (ECHO funded LINK and PRM funded GREEN) in Turkey. The LINK program targets refugees from nomadic / semi-nomadic backgrounds and those engaged in seasonal agricultural labour. LINK has been designed to address and mitigate protection concerns of the vulnerable / marginalized refugees through provision of critical information and raising their awareness on their rights, obligations and services available in Turkey, by sensitization/advocacy (targeting key stakeholders and service providers, etc.) activities, and Individual Protection Assistance (IPA) services to enable highly vulnerable refugees to access to basic, social and protective services available under the provisions of Temporary and International Protection regulations in Turkey. The Green program aims to improve the socioeconomic inclusion, resilience and self-sufficiency of highly vulnerable/excluded women and girls from host and refugee communities including nomadic communities and seasonal agriculture workers from both communities through integrated and market driven livelihood opportunities and protection services, including language courses and vocational skills training on greenhouse production and agriculture; case management (CM)/coaching services, establishment of a women cooperative, protection outreach, information provision and awareness raising; and provision of special needs and individual protection assistance services.

Job purpose:

The position will be based in Adana and will be working for the GREEN program under the supervision of SSCTM. Translator will be responsible to provide translation supports for GREEN project team in Adana including remote interpretation/translation supports to Hatay and Mersin based GREEN project teams.

Duties, Objectives, and Competencies

• Assure correct translation of official letters/documents.
• Edit and proof-read texts to accurately reflect language.
• Review translated material for the accuracy of meaning, grammar, and syntax.
• Provide translation and interpretation supports during meetings, workshops, and professional conversations, etc., including one to one and group settings.
• Provide translation and interpretation assistance to Social Services/Coaching Team, as requested.
• Accompany beneficiary to authorities, medical care, and other institutions, and provide interpretation assistance as needed.
• Convert written materials from one language into another such as concepts, brochures, web articles. Create a new text in the target language that reproduces to content and style of the original.
• Adapt a product or service for use in a different language and culture.
• Ensure impartiality, and confidentiality of beneficiaries, at all times.
• Ensure adherence to internationally recognized protection principles, standards, and relevant international and local regulations.
• Ensure adherence with GOAL’s code of conducts and other internal policies i.e., on confidentiality, safeguarding, equality, diversity, and inclusion including the GOAL’s commitments to the protection from sexual exploitation and abuse (PSEA).
• Ensure full compliance with the GOAL’s health and safety policy and all locally agreed safe methods of work.
• Any other duties related to the nature of the job as directed by the supervisor.

Requirements (essential)

• Turkish Citizenship
• University degree in Linguistic or related fields or at least 5 years of interpretation/translation work experiences with a lower degree.
• Required language competencies: Arabic, Turkish and English (other language skills i.e., Dari, Farsi or Kurdish with fluent Turkish will be a strong advantage).
• Minimum 3 years practical work experiences in providing translation and interpretation services to different audiences.
• Minimum 1 year of work experience in an NGO and humanitarian aid context (in paid or voluntary capacity) preferably experience in Southeast of Turkey and/or with semi-nomadic groups or with those engaged in seasonal agricultural labour is an asset.
• Knowledge of the refugee / humanitarian context in Turkey is a distinct advantage.
• Previous experiences in providing translation and interpretation services to protection teams would be a plus.
• Understands rights and protection issues of refugees, children, and women.
• Experience in translating and proofreading.
• Reporting skills.
• Able to communicate to a range of individuals in different environment and levels.
• Attention to details, good computer skills (MS Word, MS Excel, Outlook at a minimum),
• Politically and culturally sensitive with qualities of patience, tact, and diplomacy.
• Good communication and strong interpersonal skills and the ability to work in teams with members from diverse cultural backgrounds.
• Empathy for people facing difficult situations.

General terms and conditions.

Safeguarding

Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury, and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

• Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behaviour of a GOAL staff or partner.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate, and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.

Thank you.