Program Assistant, IMC at the Consulate General of Canada in Ho Chi Minh City, Vietnam.

4460

Program Assistant, IMC

330,258,236 VND plus benefits (Please see Other Information below) *

Fixed term

This position is a LES (Locally Engaged Staff) specified term position with 12 months’ duration (approx. until April 2022), subject to the Terms and Conditions of Employment for LES in the Consulate General of Canada in Ho Chi Minh City.

Assistant

LEA2

Consulate General of Canada in Ho Chi Minh City, Vietnam

25-04-2021 at 23:59 UTC+1 / GMT+1

Under general supervision of the Immigration Program Manager or an Officer, supports the delivery of Immigration, Refugees and Citizenship Canada’s (IRCC’s) Programs through furthering the processing of applications using procedural expertise, assisting an Officer in reporting and liaison, program integrity, Visa Application Centre (VAC) governance, promotion and recruitment activities or other support to clients. Requires a developed knowledge of established guidelines and procedures. Exercises initiative in organizing work, tracking resources, and resolving difficult problems.

Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.

Education:
• Graduation from a recognized university with a bachelor’s degree or above, or an acceptable combination of post-secondary education and work experience.

Language:
• Fluency in English (reading, writing and speaking); and
• Fluency in Vietnamese (reading, writing and speaking)

Experience:
• Minimum of 1 year of professional experience within the last 5 years working on a team, in an administrative support OR case processing support OR client service position.

Rated Requirements:
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

Knowledge:
• Knowledge of general office procedures and practices and Microsoft Office Software

Abilities / skills:
• Ability to communicate in English effectively and clearly both orally and in writing.
• Ability to set priorities, plan and organize work.
• Ability to analyze and synthesize information quickly and efficiently and to determine next actions required.
• Ability to pay attention to details and concentrate in order to maintain a high degree of accuracy, even under time constraints.
• Ability to adapt quickly to procedural and technological changes.

Competencies:
• Professional integrity and discretion
• Initiative
• Adaptability & Flexibility
• Team player
• Judgement

Preference may be given to candidates who meet the Asset Criteria. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.

• Ability to read, write, understand and/or communicate fluently in French;
• Experience in immigration work at a diplomatic mission;
• Experience using Global Case Management System (GCMS);
• Intermediate and above knowledge of Microsoft Excel.
• Professional experience conducting research and preparing briefs or reports

N/A

• Hours of work: Mondays-Thursday: 08:00 to 16:30 and Fridays: 08:00 to 13:30
• Ability and willingness to work overtime (evenings and weekends) on short notice as required.
• Willing and able to travel domestically and internationally as required

• Ability to obtain and maintain a valid “Reliability Status” security clearance from the Government of Canada, including providing, among other things, a criminal record check and validation of qualifications.
• Legally permitted to work in Vietnam.
• Ability and willingness to work overtime (evenings and weekends) on short notice as required.
• Willing and able to travel domestically and internationally as required
• The appointment of the successful candidate will be conditional on a one (1) year probationary period.

This position is open to all employees of the Consulate General of Canada in Ho Chi Minh City and the Embassy of Canada in Hanoi occupying an indeterminate or term position who meet all of the essential qualifications and whose applications are received by the closing date. Short-listed candidates should be able to participate in written tests and/or interviews in Ho Chi Minh City or by videoconference. The successful candidate will be required to relocate to Ho Chi Minh City at own expense. The Government of Canada is an equal opportunity employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor. Please note that the Consulate General of Canada, HCMC does not sponsor work authorizations directly or indirectly. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

How to Apply:
• Applications must be submitted through this website by 23:59 on April 25, 2021, Ho Chi Minh local standard time (GMT +7)

• Only applications received through the aforementioned website before the closing date will be accepted.

• Applicants should send a resumé and covering letter in English or French which addresses each of the essential qualifications and any asset criteria with specific and comprehensive information supporting each item.

• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.

• We thank all applicants for their interest, but we will only contact those who pass the initial screening.

Other Information:
• Costs arising from participation in this selection process will be each candidate’s responsibility. The Consulate General of Canada does not reimburse any competition costs, nor does it reimburse any relocation costs in the event of appointment.

• The Consulate General of Canada does not directly or indirectly sponsor work permits and does not assist successful candidates in obtaining a residence or work permit.

• Applicants who fail to confirm their attendance at our written exam and/or interview will be considered withdrawn from the process.

• Applicants are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language (English or French) in their application.

• If candidates need any special assistance in terms of attending exams or interviews, then please let us know at [email protected] during the application process.

• *Starting Annual Salary – Before tax and social insurance scheme contributions (Canadian or Vietnamese, as applicable); and 13th month bonus; salary is non-negotiable.

• Reference verifications and/or previous performance evaluation may be conducted as a part of the hiring process.

• This internal competitive staffing process may be used to create an eligibility list of qualified candidates for this position and/or similar positions with various tenures, including indeterminate, term, assignment and acting appointments at the Consulate General of Canada in Ho Chi Minh which may arise in the 12 months following the completion of this recruitment process. When you submit your application, you must specify at least one type of employment tenure for which you are interested in being considered (e.g., indeterminate only) so that we may create applicable eligibility lists.