Program Officer (iDMS), Iraq Program, L6

Organization profile

Every year, millions of people around the world go missing as a result of conflict, human rights abuses, disasters, organized crime, irregular migration, and other causes. This is a complex global challenge that can be tackled effectively through cross-cutting programs that address a variety of difficult, interconnected issues.

The International Commission on Missing Persons (ICMP) is the only international organization tasked exclusively to work on the issue of missing persons. It works with governments and other stakeholders, including families of the missing, to help them develop and maintain successful missing persons processes. To learn more about ICMP click here.

ICMP is implementing a multi-year project in Iraq to support authorities in their efforts to account for persons missing as a result of armed conflict and violations of human rights.

Position Description

Under the supervision of the Data Coordination Officer, the Program Officer (iDMS)’s main duties and responsibilities will include the following:

Assisting the IT Coordinator with the installation and configuration of ICMP’s in-house developed software on third-party IT infrastructure

Establishing and configuring VPN between partner’s servers

Installation of Microsoft IIS Server and corresponding components and requirements including .NET Framework and ASP.NET

• Configuring Microsoft IIS Server for the deployment of ICMP’s in-house developed software
• Deploying ICMP’s in-house developed software on Microsoft IIS Server
• Installation and configuration of Microsoft SQL Server
• Establishing and configuring Data Synchronization for Microsoft SQL Servers
• Restoration of previously prepared SQL Server database
• Updating previously deployed ICMP’s in-house developed software as requested by the Data Systems department
• Troubleshooting problems during installation and configuration of Microsoft IIS Server and Microsoft SQL Server
• Organizing and providing trainings for the use of ICMP developed applications
• Establishing communication channels with users and professional experts in order to collect information required for development of new applications
• Supporting in localizing ICMP developed applications to Arabic language
• Providing proper response to ongoing requests regarding previously deployed ICMP developed applications
• Other duties as assigned.

Requirements

• At least six years of related experience, ideally including experience working in international organization
• A university degree in Technical Sciences or Engineering
• Experience with configuring Microsoft IIS Server
• Experience with Microsoft SQL Server
• Problem solving, organization skills and ability to think algorithmically
• Experience with deploying web applications to Microsoft IIS Server
• Excellent knowledge of Relational Databases
• Experience as web application developer
• Ability to work independently and in team
• Experience with writing and analyzing SQL Queries
• Demonstrated verbal and written communication skills.

Mandatory Requirements

• Professional fluency in written and spoken Arabic and English is essential
• Proficiency in Microsoft applications, including Word, Excel and Power Point
• Proven ability to interact positively with colleagues regardless of culture, nationality or gender
• Ability to travel at short notice and to work flexible hours including weekends and evenings
• Commitment to the underlying objective of helping the authorities and families of the missing to account for missing persons in an impartial and transparent manner
• Physical and mental resilience, with the ability to operate effectively in hostile environments.

Benefits

This is a full-time position with a competitive base salary at the LES 6 level on the ICMP Iraq salary scale, generous paid leave and extensive health insurance benefits for the incumbent and any eligible dependent.

This position is not eligible for expatriate allowances.

Review of applications will begin on 09 November; however, the position will remain open until filled.

ICMP is committed to maintaining an environment of mutual respect, where equal employment opportunities are available to all applicants. ICMP believes that diversity and inclusion among our staff are critical to our success as a global organization, and we seek to recruit, develop and retain the most talented individuals from a thoroughly diverse range of candidates. ICMP is proud to be part of the International Gender Champions network.